Short version; Don't go there. Bed bugs, rude manager, overbooked, boring dinner.
Longer version: Travelled with a large group, 10 of us did not get a room up on arrival. The manager said there was a water problem due to cold weather they days before, it would be fixed and we should get rooms the day after. We were put in an apartment down town after a drive back and forth between different hotels, with no lobby or management and parties in other apartments all night long. Angry, and sleep deprived, we arrived the day after and asked for the broken room, fixed or not, I needed few hours of sleep before I (or my children) could go out skiing, my husband went straight out. Reception told us that the other guests were still in the room and we could not get it . I asked for the manager, and suddenly the room was not broken (they never were), they had overbooked, when I got mad because of his lying (I was willing to be patient because of something not manageable, this was different) he said he didn't understand what it mattered what the reason was. I requested a refund for the first night which he said we could talk about later. He than offered me to stand there and scream the whole day if I liked and told me he had the laws on his side, I would not get a room until the afternoon. At check out when we requested the discount he told us to pay everything or he would call the police and have us followed out of the hotel (we checked out the night before our early travels).
I had several bites from the bed, very itchy. 1 daughter got bites as well but did not show reactions. Several people in our group and different rooms got bites as well. There are no mosquitos in January but I can not state that it was bed bugs, but I got mine during the night time and had serious issues unpacking to secure that everything got cleaned before entering the house when we got home.
Breakfast was good, dinner dry and boring. Bar service was good. It is not at all a 4 star hotel, the rooms in large part of the hotel are old and tired. The equipment in the fitness room was broken. Stay somewhere else.
