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“Modern apartment style rooms, great food, top service and perfect spa facilities”
Review of UNA Hotel Versilia

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UNA Hotel Versilia
Ranked #1 of 50 Hotels in Lido Di Camaiore
Certificate of Excellence
Reviewed 21 September 2017

We stayed at UNA Versilia for five nights as part of a Tuscan road trip in September. The apartment we had was very spacious and modern - there were two main sleeping rooms, a large modern bathroom with bath and shower and then a large kitchen/lounge area leading out onto a large balcony across the pool. The housekeeping staff were amazing, placing sweets on pillows and laying out the bed each night whilst we were out at dinner which was a nice touch.

One big plus for the hotel is the spa facilities which consists of a large outdoor pool and smaller indoor hydro-pool with a sauna/steam room and gym as well. A weird aspect of the spa though is that it has strange opening times, opening from 10am to 1pm and then again from 4pm to 7pm when I assume most people would be wanting to use it in the afternoons. The outdoor pool is though open throughout the day and fully lifeguarded. The spa staff were some of the friendliest in the hotel, even giving me some free flip flops when I forgot mine. In terms of other staff, it's pretty hit and miss - most are friendly and helpful but some on the reception and restaurant are a little cold though it's nothing personal.

It became clear that without a car there weren't a lot of options for dinner nearby the hotel so we ended up eating in the restaurant a couple of times. On our first night we tried to eat in the hotel at 7pm and were told there was nothing available until 9:30pm despite it being largely empty - we did eventually get called forward at around 8:45pm when it became clear the restaurant had lots of space. The restaurant manager wasn't very helpful this first time but was actually much more helpful with a gluten free member of our party during the actual meal. The second time we booked at reception during the day and that worked very well and we got in a lot earlier so I would recommend doing that. The 25 euro buffet is a great option, offering antipasta, pasta, pizza and deserts all on an unlimited basis. One thing is the cost of water though - at 5 euros a bottle, quite a markup!

Overall, these were only small issues and the experience, atmosphere, service and food in the hotel were fantastic with great rooms, decor and facilities. Would highly recommend given the state of some of the other hotels around the area.

  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank WillMarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo D, General Manager at UNA Hotel Versilia, responded to this reviewResponded 22 September 2017

Dear Guest,
I would like to thank you for your time to leave your precious comment on UNA Hotel Versilia, that will allow us to verify the quality of our services and to approach more and more to your expectations. We are very happy to hear that you enjoyed the stay, especially the atmosphere, our location, cuisine and the kindness of our professional staff. Customer satisfaction is a primary goal for us. At the same time, we have taken note of your partially positive comment, and I'm sincerely grateful that you make us note the lack of Customer oriented attention you felt during your stay, this means an opportunity for us to improve our standard with the aim to fulfill your expectations in occasion of your next stay. Wishing to welcome you again as our Guest, I give you my best regards. Danilo D'Angelo, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 1,195 reviews

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Reviewed 14 September 2017 via mobile

If you need a good night sleep, stay away from this hotel !!! Beds are to hard and neighbouring hotel is Always having a party. Breakfast is nice and rooms are modern, if you want to shower in the bath. Special requests are definitly not rewarderd. Spent you money somewhere else.

Stayed: September 2017
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo D, General Manager at UNA Hotel Versilia, responded to this reviewResponded 24 September 2017

Dear Guest,
we wish to apologize once again for hadn't satisfy your expectetions during your stay.
We have allocated the room as request and change it two times. We weren't able to change the room the third time during the night when we have receved your request due the hotel was fullybooked.
I'm sure that you will change your judgment of us if you will give us another opportunity to dimostrate our professionalism.
I remain personaly at your full disposal.
Best Regards
Danilo D'Angelo
General Manager

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Reviewed 5 September 2017 via mobile

Hotel is exactly , as advertised . Beautiful property, all new. Not thought through bathroomas, not so comphotambe bads. Exelant breakfasts , pull, spa facility, roof terrace . Free parking, across the street from the beach. Beach at that town are from $$, to $$$. Lots of families w children.
Staff dose all they can to make you comphoryable .
Some better trained then others .
Do ask for what u need, they will try to help.
Some Beautiful towns to visit in this region.
Sweaming will depend on some luck . Not ideal .
Food is fresh, stores are great in the nabouring towns. Relaxing. Have a fun vacation .

Stayed: August 2017, travelled as a couple
Thank Irina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo D, General Manager at UNA Hotel Versilia, responded to this reviewResponded 6 September 2017

Dear Guest,

we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services.
We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services.

Hoping to welcome you again soon as our guest,
Best regards

Danilo D'Angelo
General Manager

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Reviewed 6 August 2017 via mobile

We stayed at the UNA Versilia for 3 nights in a junior suite. The suite was large and clean. The hotel itself is pretty large and offers two restaurants which both offer very good food. The service of the staff is outstanding and very friendly. The hotel is perfect as a starting point to explore nearby cities like Lucca and Pisa. The only downsides of the hotel are the super-slow internet connection and the fact that there is no reserved beach area for hotel guests.

Stayed: August 2017, travelled as a couple
Thank citTravel2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo D, Direttore at UNA Hotel Versilia, responded to this reviewResponded 8 August 2017

Dear Guest,
we thank you for choosing UNA Hotel Versilia for your holiday and your kind feedback. Your comment will allow us to verify the quality of our services and to approach even more to your expectations. We are very happy to hear that you enjoyed the stay, especially the atmosphere, our location, cuisine and the kindness of our professional staff.
The Hotel is just in front the seaside promenade, where there are many Beach Clubs, with some of these one we have agreements with a discount for our guests. Wishing to welcome you again as our Guest, I send you my best regards.
Danilo D'Angelo
General Manager

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Reviewed 29 July 2017

This hotel feels reasonably new and has very good facilities considering what is on offer from others charging higher prices in the area and Forte dei Marmi. I should mention we did have a discussion with the manager Gianluca Runci about the showers in the rooms being not walk in but in the bath and he confirmed that this is the general room layout, and we found him to be most helpful in our needs. If we were to come back to this area of Italy we would most definitely choose this hotel again. Thank you to the staff for a very pleasant stay.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danilo D, Direttore at UNA Hotel Versilia, responded to this reviewResponded 6 August 2017

Dear Guest,
many thanks for your feedback about your stay at UNA Hotel Versilia. Your comment for our Hotel makes us joyful and proud as a confirm that we are succeding in our job. We sincerely thank you also for your kind feedback about our staff. This is a great reward for us. They are always attentive to the needs of all of our guests. Customer satisfaction is a primary goal for us. Wishing to welcome you again as our Guest, I send you my best regards.
Danilo D'Angelo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Hotel Versilia

Address: Viale Bernardini gia Viale Colombo, 335/337, 55041 Lido Di Camaiore, Camaiore, Italy
Region: Italy > Tuscany > Province of Lucca > Camaiore > Lido Di Camaiore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lido Di Camaiore
#1 Romantic Hotel in Lido Di Camaiore
#2 Family Hotel in Lido Di Camaiore
Price Range: €125 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — UNA Hotel Versilia 4*
Number of rooms: 99
Official Description (provided by the hotel):
An exclusive sea front resort, with 69 rooms, of which 42 are suites, is the ideal solution for anyone wanting to combine the comfort of a luxury hotel and the privilege of total independence offering 30 elegant apartments with a wide choice in size and type. Exclusive facilities at guests disposal are the restaurant accommodating up to 280 people, roof garden bar, indoor and outdoor areas for fitness and sport: 2 tennis courts, a 25 meter open-air swimming pool and solarium. The well equipped conference center with 7 meeting rooms accommodating up to 640 guests completes the structures that we offer. ... more   less 
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Also Known As:
Una Hotel Lido Di Camaiore
UNA Hotel Versilia Lido Di Camaiore, Italy - Tuscany

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