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Reviewed 27 August 2017

My partner and I have just returned from 10 days of sheer bliss from our holidays in Lake Garda, the hotel Excelsior Le terrazze is by far the best hotel I have ever stayed in & the friendliness of the staff has to be seen to be believed,the food boy where do I start ? Scrumptious,delightful,plentiful,choice,service oh I could go on but I think you get the point.we stopped in room 116 which had a lake & view of the pool and is a simply outstanding room & the cleanliness of the whole hotel is amazing suffice to say we are already planning our next trip back,we heard of people who have been going year after year after year and I can certainly understand why. My final words on the hotel & staff are AMAZING AND THANK YOU from Peter and Wendy Welsh ❤️

Room Tip: If you get the chance pick a room overlooking the lake at the front as you will not be disappointed with the view.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

This hotel is situated on the outskirts of town very convenient. It is privately owned and the staff are friendly and so accommodating. The rooms were spotlessly clean the beds and towels changed every day and pool towels changed every day. The food was amazing you could even have champagne for breakfast, and there was complementary tea and cake every afternoon. The choice was as good as the quality and they did two themed nights a week. We loved every minute of our stay and will definitely return again. The only downside is a steep slope to the hotel but taken slowly it's manageable.

Room Tip: Rooms over the pool
  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Torrox17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

This was our 21st holiday in Italy and our 7th time at the Lakes.
We've never stayed in a bad hotel but, of course, some were better than others and some were quite special. I would put the Excelsior in that special category.
Friendly, efficient staff, good location, great food, lovely room, excellent outside areas: what more could you ask for?
We thought the staff throughout the hotel were first class: polite, attentive and always with a smile for their guests. They are a credit to the hotel.
We thoroughly enjoyed breakfast and dinner with choices that should please all but the fussiest of eaters. The restaurant is very welcoming and, again, the service was first class.
(If only men would refrain from wearing shorts to dinner: my pet hate but maybe that's just me!)
There are plenty of areas to relax both inside and out and, because it is a comparatively small hotel, it never felt too busy.
We had a superior room located at the side of the building which was very comfortable and of a good size but just a word about "views" and balconies: our balcony was very small with just enough room for a small table and two chairs. The "side lake view" really just means you can see the lake. Our view was mainly of the car park below us and of the very tall, mature trees among which the hotel is built. Even the rooms at the front of the hotel, with much larger balconies, have a restricted view of the lake due to the large trees which grow on the lakeside itself. I would expect all side rooms have a very limited view so just be aware of this if a large balcony and a full lake view are important to you. To be fair to the hotel, the restricted views are mentioned and the layout of the rooms is shown quite clearly on their own website. Don't let this be a deal breaker for you.
I still wholeheartedly recommend the Excelsior as a perfect place to stay in Garda.
We fully intend to return next year!

Stayed: July 2017
Thank johnmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

This hotel excels on many levels. The rooms, the setting, the location, the service and most of all the happy and helpful staff.
Added extras such as complimentary afternoon tea and free pool towels provided for each guest make this a great Hotel. The dining experience was superb, from the excellent varied menu to the changing of the table settings (the cutlery, water glasses, napkins arranged differently each evening) The bar terrace had plentiful comfortable tables and chairs so each guest could enjoy breakfast outside with a view of 'La Rocca'
After a busy day sightseeing it was lovely to spend an hour or two round the pool and sunbeds were always available.
Yes there is a short steep incline from the road to the Hotel.

Stayed: August 2017
2  Thank lylManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2017

We stayed at this fine hotel after reading the reviews which we agree were very good.
The staff made an effort to give you a good holiday and were very pleasant to talk to.
The food was very good although you have to get used to the fine dinning type of mains at the evening meal ,but you won't go hungry as you have four courses to get through.
The breakfast was great with plenty of choice.
The pool was very nice with no trouble with getting a sun lounger as the hotel run a no reserving rule. We found the garden on the lakeside and gave it a try but it was not as close as we expected so the pool was our preferred choice.
Our room 332 was a good size but the room sizes differ, the view we had was of the car park but you do not go on holiday to stay in your room although the tv did have bbc1, bbc2 , itv & itv2 if you wanted a early night.
We stayed for a week at the start of August and give this hotel a thumbs up.

Room Tip: Higher floors are best
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank pwindymiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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