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BabsHH
Hamburg, Germany

Sea side hotel with great atmosphere

Review of Grand Hotel
5.0 of 5 bubblesReviewed 21 Sept 2022via mobile
Amazing place with great atmosphere.
Next to the sea side! Very friendly stuff and outstanding service! A warm welcome from the beginning.
Delicious breakfast next to the pool area.
Nice setting also for dinner by the pool and the bar.
Sea view rooms. Everything in the whole hotel was really clean.
Date of stay: September 2022
Room Tip: Amazing beach club which belongs to the hotel!
Trip type: Travelled as a couple
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View more hotels in Forte Dei Marmi
Reviews (351)
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Traveller rating
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9 - 14 of 351 reviews
Reviewed 10 June 2022 via mobile

We chose this hotel based on TA reviews & were so disappointed. It was one of the most expensive rooms we stayed in during our Italian road trip & was the worst experience.

The disappointments….
Intermittent Wi-Fi more off than on!
Dated small ‘standard’ room
Tiny bathroom with inadequate storage space
Definitely 3* max not 4*
Bar staff girl was miserable & didn’t even speak when we greeted her!
Breakfast was poor quality, food was slow in being replenished, staff inefficient & dour
Pool chairs uncomfortable
Uk adapter doesn’t work in electrics
shower was mainly cold with hot spurts but strong flow

However…
Receptionist Alena was so welcoming & charming
Spotless throughout
Large balcony room 209
Air con is powerful
Pool was nice temperature
Good location
Parking outside on street

Wouldn’t recommend or return

Date of stay: June 2022
Trip type: Travelled as a couple
1  Thank McAnnie1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BLU HOTELS, Altro at Grand Hotel, responded to this reviewResponded 13 June 2022

Dear Customer, thank you for writing a review about your stay at Grand Hotel, our historic hotel in Forte dei Marmi. The opinions of our customers, as you know, are very dear to us to constantly improve our service. We regret that your stay was not up to your expectations. We are very sorry that you did not like the design of the room, we would have certainly provided to meet your needs and we regret that you have decided to penalize so negatively our structure.
As for breakfast, however, it is characterized by enormous variety and completeness. In fact, it offers hot and cold, sweet and savory dishes, following both continental and Anglo-Saxon traditions.
Our staff, then, is perfectly organized and made up of young and experienced staff that stands out for its strong orientation to the guest, for courtesy, professionalism, reliability and for the commitment that is deep daily in his work. We hope you will reconsider your judgement and allow us the pleasure of welcoming you back to our Grand Hotel or to another of our more than 30 facilities throughout Italy. Best regards.

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Reviewed 10 June 2022 via mobile

Typically Italian hotel with wall to wall marble this is a very nice hotel. Very clean and well maintained, we had 2 rooms on second floor, with side view of sea in one direction and mountains in other. The hotel is about 15mins transfer from Pisa and maybe 5 mins walk from town centre. Nice and quiet apart from Friday and Saturday night when everyone is posing in their lambos on the main rd (couldn't hear it in room though). Pool area is good and room air con perfect. Recommend going to Pisa on train (either get a number 35 bus from town centre or taxi which about 25 euros, you can't walk to train station) if you go to tourist information they can give you bus timetable, buy tickets from tabac BEFORE you get on bus. Also recommend cinque Terre and mountain walks in Seravezza. Food was excellent and all staff made our stay a real pleasure.

Room tip: There is a tabac on street behind hotel for bus tickets
Date of stay: May 2022
Trip type: Travelled with family
Thank SpondonBongles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2022 via mobile

Best location in FdM. Easy access to beach, centre, restaurants, and everything else. Staff is amazing and very cooperative. Clean and spacious room, with a nice balcony. Bike rides from the hotel are also a must. Breakfast is a 7/10. All-in-all, a very refreshing experience with the friendliest and most welcoming staff.

Date of stay: May 2022
Trip type: Travelled with friends
Thank H93123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2022

Superb choice of stay in Forte dei Marmi and hope to come back soon:

- Location: great location in front of the seaside with easy access to beaches and the city centre (less than 5 min walk)
- Room: very spacious, bright and comfortable room with nice seafront view
- Food: we chose the half-board option and the quality of the food for the evening menu has been impeccable both in terms of quality and variety of choices (fish, meat and vegetable options) for a 4-course menu. This really deserves a special mention
- Service: excellent service from all the staff - everyone has been extremely welcoming and available throughout our stay and this has been really what has made our trip special and worth coming back for (a special thanks to Andrea, the maitre, for his professionalism, kindness and availability)

Date of stay: May 2022
1  Thank PaoloLudo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2021

We (2 persons) stayed in this hotel for a week in sept 2021. We've booked it via TUI and we're suprised about the good quality of the hotel compared to the low price.
The room was large with a good airconditioning (although we had to ask to turn it on at the desk, you would expect this to be done already before checking in). The bathroom was quite narrow. It's a typical Italian hotelroom with colorful tiles on the floor. The room could have been cleaner, especially near the toilet, but it was solved properly when asked. Room was also equipped with a small seaview balcony, a safe and a big TV-screen.
The personnel was very friendly, except 2 guys in the restaurant. One of them even managed to insult another (non-Italian) customer, when she had brought some sand from the beach in the dining room.
The breakfast was fine (compared to other Italian hotels), the diner was moderate (especially the fish dishes could be better). The food quality improved, when a large group of bus tourists had left. Although we had a seperate dining room, this group made an awful lot of noise during diner time because it was so large. The prices of the drinks were reasonable.
The hotel was located at the boulevard and very near to the beach and the town centre.
In front of the hotel is a swimming pool with a lot of beach chairs. I also rented a bike at the hotel (thay only have small women bikes without gears - that's a pity) and was suprised about the amount of safe cycling paths in the environment.
Forte dei Marmi itself is - to our surprise - a very expensive place, with a lot of luxury shops. We also happened to see the finish of the "Crazy Race" with about 100 very expensive sportscars!
There's an awful lot of things to day in the neighbourhood, e.g. the Carrara marble quarries, Lucca, Pisa, Cinque Terre and Florence. Also don't forget to visit the market of Forte Dei Marmi, the most luxurious we've ever seen! It's very near to the hotel.

Date of stay: September 2021
    • Location
    • Sleep Quality
    • Service
Thank MargrietvdM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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