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Grand Hotel Biancaneve
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Reviews (169)
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Reviewed 22 January 2018

Room was for 4 persons, and rather small (one bed for 2 persons and one bunk bed).
Bank bed was not very stable, so we put a matress on the floor not to risk any falls during the night. Heating was on couple of times per day, not all the time and it could not be adjusted. Cleaness was average. Now the things I loved there: there is a pool, kids loved it even though water and pool area should be better heated, they offer a open air jaccuzzi with mountain view and that's cool. Sauna as well. Also, during the monring and afternoons and evenings there is planty of fun for kids (mini disco, drawing, cartoons...). The best thing wwre dinners, tasty Italian cuisine and affordable prices of drinks. That we have enjoyed the most.

Room Tip: If youneed family room try to get a bigger one (they have family rooms of different sizes), ours was really small for 4 persons.
  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ivanamj2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2012

We went to this establishment for skiing week in Folgaria.
The hotel is three star which in Italy (as opposed to Austria or Switzerland) is more likely
two stars. Initially, as a family of four, we were accommodated in small room. My children
where supposed to sleep in bunk bed in a very very cramped space. The bunk bed itself did
not look safe and I intervened with receptionist demanding more proper accommodation, and another double bedroom room was offered for 120 EUR / week cost which I considered to be good value.

They have very strange policy when it comes heating cause they let it only two or three times a day, so you could find yourself showering in very chilling bathroom.
Other thing is towel policy, for which they claim eco-approach. But it happened to us that we find out our room being prepared in morning with absolutely none towels being left, and there is no place to complain as reception desk tends to be unattended frequently.
All in all hotel does not leave tidy impression as you can see dust flakes everywhere.
By the way they don’t provide bath towels in pool (“bring it from your room!!”), and young pool attendant should be more polite and customer oriented.
There are though some good features such as very convenient ski deposit on slope and affordable prices in hotel bar.
Best thing was dinner. The taste and execution of food could match Gambero Rosso guide criteria.

Room Tip: Take un upgrade, it is value for money...
  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank ZGtomcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago
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Stayed: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile
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Stayed: March 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018
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Stayed: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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