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Reviews (776)
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All reviewsthe ground floora bit priceypine treesdel solevisited rivaprevious reviewsenjoyable stayplace is greatgreat holidaywine listsmall balconymain restaurantspecial thanksfood is excellentbeautiful beachnight staysmall children
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8 - 13 of 776 reviews
Reviewed 22 August 2017

Good resort with nice facilities , pool area , beach ! Very good breakfest ! Nice tidy rooms with small balcony , shop in resort area- wine and groceries , good parking , beautiful interior and helpful stuff !

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Liva D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivadelSoleTeam, Responsabile relazioni con la clientela at Riva del Sole Resort & SPA, responded to this reviewResponded 24 August 2017

Dear Liva D,

Thank you for choosing our Hotel for your recent holidays, we are pleased to read that you really appreciate your stay at Riva del Sole.
We hope to welcome you back again next year.

Warm regards

Riva del Sole Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Been here 10 days mostly for riding in the middle of thousands of tres at Cavallo Natura, strange that hotel is not promoting this activity
By the way the hotel is perfect , clean , the good and services high level , the room located 50 meters from beach super clean , water fresh and clean, the town located at 2 kn it a perfect example of medioevali Tuscany town , full of live and nice restaurants and shop , Castiglione della Pescaia is probably one of the best flag of good places in Italy at the top

Stayed: August 2017, travelled with family
1  Thank ras t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivadelSoleTeam, Responsabile relazioni con la clientela at Riva del Sole Resort & SPA, responded to this reviewResponded 22 August 2017

Dear rast t,

Thank you for choosing our Hotel for your recent holidays, we are pleased to read that you really appreciate your stay at Riva del Sole.
We would like to inform you that Horseback riding activity is promoted both on our Web-Site than on our application.

We hope to welcome you back again next year.

Regards
Riva del Sole Team

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Reviewed 29 July 2017 via mobile

You pay 400euro per night and you have:
- a small double bedroom
- 2 restaurants where, if you want to be nice, you should say that the service and the food was absolutely poor, not suitable for italian guests (overcooked pasta, served frozen apple cakes, and I can continue...)
- room service so noisy that you should wake up at 7.30 even if your 2months old baby is still sleeping

The services are ok and it is a good stay with kids.

But absolutely not an appropriate standard for the money you pay.

Stayed: July 2017, travelled with family
1  Thank Giulia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivadelSoleTeam, Responsabile relazioni con la clientela at Riva del Sole Resort & SPA, responded to this reviewResponded 1 August 2017

Dear Mrs Nasini,

Again and as we replied to you before on your recent feedback published on our on-line platform “Trust You” and referring to the feedback you twice wrote, we would like to inform you that we consider any negative comment regarding other nationality unacceptable.
In our opinion, the phrase you wrote on your previous feedback regarding “German people” is absolutely inappropriate, yet in quoting the same under a different approach in your comment on Trip Advisor does not help, we at Riva del Sole serve all nationalities without making any difference in gender, social status, age or nationality.
Moreover, we would like to clarify that the rate you paid during your stay was 134,23 Euro per night / per person.
The amount that you stated was for 3 persons: Euro 402,70 per night for a Double Classic Room in “Half Board” and it included all the following in the rate: a rich buffet breakfast, buffet and à la carte dinner at our Restaurant, umbrella with 2 sun chairs at our private beach, beach towels, Baby Kitchen available 24/24h, Kids Club, entertainment for all the family, Wi-Fi, access to Rasena SPA with indoor and outdoor swimming pools, Whirlpool, sauna, steam bath, gym, solarium, two different jogging paths and parking.
Therefore for all the above services, the price paid was Euro 134,23 per person per night, please specify this in your comments next time, as it could be misleading for people reading you.
You stated that our staff was making noise at 7.30am, we are very sorry to hear that as we would like to inform you that our House Keeping on floor employees take their duties at 8.00 am therefore we do not understand what kind of noise you are referring to in your comment.

Best regards
Riva del Sole Team

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Reviewed 28 July 2017

This was a dream holiday for us. I mentioned all the great things about this hotel in my previous reviews. It is worth highlighting though that the hotel accommodated our request on the room location. In addition, the service was just brillant all along.

Thank you Riva del Sole for ensuring top-notch holiday for us!

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Savvas123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivadelSoleTeam, Responsabile relazioni con la clientela at Riva del Sole Resort & SPA, responded to this reviewResponded 31 July 2017

Dear Savvas123,

We are delighted to read that you enjoyed your stay at Riva del Sole, and we would also like to thank you for having chosen again our Resort as a destination for your holiday, we look forward to welcoming you back again next year.

Regards
Riva del Sole Team

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Reviewed 19 June 2017 via mobile

Have visited Riva del Sole with my family (husband and 1 year daughter)in June 2017. Everything was just perfect! All the territory of the hotel is very green,with a lot of trees ,which is making your stay with a little kid very convenient .In the afternoon we could easily be at the pools area with her,and not being afraid that she will get burned on the direct sun.
Our room was more than comfortable with a terrace overlooking to beautiful calm garden,where our kid was sleeping with a pleasure in the baby car.
Beach is amazing and only few steps from the room!
Hotel is very clean!Restaurant is serving very rich breakfast with a big variety of sweets and great coffee. On the territory can be found shops, pizzeria, basically everything, not too much need to go out to the town .
When you are spending time in Riva del Sole you have the feeling that everything is made in the way to make you feel good!
Special Thanks to the very friendly and helpful staff , who per my short notice, could arrange for us a room on the ground floor!
We enjoyed our stay sooo much and will definitely come back and recommend to our friends .

Stayed: June 2017, travelled with family
Thank Galina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivadelSoleTeam, Responsabile relazioni con la clientela at Riva del Sole Resort & SPA, responded to this reviewResponded 21 June 2017

Dear Galina F,

Thank you very much for sharing your recent experience at Riva del Sole, we are delighted to read that you really enjoy and appreciate your stay with us. Our Resort is a perfect location for relax and we offer a lot of services for families with small children.

We look forward to welcome you again in the near future.

Regards
Riva del Sole Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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