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All reviews private beach solar panels shuttle service lovely hotel sister hotel free shuttle old town swimming pool fresh orange steep walk hotel restaurant the hotel offers garden view breakfast and dinner plenty of sunbeds cakes overlooking the sea
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Reviewed 17 September 2022

We spent 7 nights at this fabulous hotel. It is charming beyond belief - an incredible lobby, welcoming staff (ANGELA! SO SWEET!) delicious breakfast buffet with attentive waiters responding to your every need, a luxurious pool (OH MY MY...THE POOL!) nestled between trees and overlooking the sea, a blue tiled bar with a bartender there all day to grab your favorite drink (delicious almond cookies will accompany a hot tea!) or he will bring it to you poolside, AND THE WELLNESS CENTER - a special, special, special place. GIOVANNA is SO talented - I had three treatments - a lymphatic massage (this was incredible - the next day my cold was gone), a deep tissue massage, and a refreshing facial. INCREDIBLE!
We loved every minute!!!! Can't wait to go back!!!

Date of stay: September 2022
    • Value
    • Location
    • Service
Thank nancygagliano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Alberi del Paradiso, Proprietario at Hotel Alberi Del Paradiso, responded to this reviewResponded 19 September 2022

Dear Nancy,

Thank you for taking the time to share this wonderful review of our Hotel. We are truly delighted in reading that you loved every minute of your stay with us.

Thank you very much for your kind words on our location and design, on the pool, quality of our gastronomic offer, professionalism of our staff and wellness center. Your appreciation satisfies the work of all our team and fills us with joy!

It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon. Sending you our kindest regards, we remind you that from now on you will enjoy all benefits reserved to our repeat customers.

The Team of Alberi del Paradiso

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Reviewed 5 September 2022 via mobile

We had a wonderful 3 night stay at this stunning hotel. We had two garden rooms for our family of 5 which the hotel ensured were adjacent as requested. The staff were immediately welcoming with complimentary fresh orange, assistance with our luggage and advice and information regarding the hotel.

It is only right to acknowledge in this review that we were disappointed with the view from our rooms which looked directly onto the car park rather than the ‘garden view’ promised. Upon raising this with the staff, we were informed that, as the hotel was full, there was nothing that could be done. We were initially concerned that our complaint was dismissed. However, we could not be more wrong. The following day we were introduced to Filippo, the manager. He expressed his genuine apologies for the disappointment we had felt and really took on board our issue. He has since changed the description of the rooms and the view on the hotel website acknowledging that it was misleading. He noted that we had dined in the hotel restaurant the previous night (which was wonderful) and as a gesture of his sincere apology, took the not insignificant cost (5 of us each having 3 courses) off our bill. He also came over to speak to us and ensure everything was fine the next day at the Reef Club and added a real personal touch to our stay. He has since emailed thanking us for our understanding and welcoming us back in the future as a returning guest. His whole attitude and service more than made up for the car park view!

Aside from the view, the rooms were fine. The pillows were very thin but there were extra ones available. We were not initially provided with toiletries (other than a wall hung shower gel). However, house keeping rectified this. The bathroom was small and a little dated. They would benefit from a refresh.

However, our lasting impression from this hotel was 5 stars. This rating is based on the facilities- the pool area is stunning, the sunset from the terrace was perfection and the restaurant (for breakfast and dinner) was fabulous. The staff were helpful and friendly. The head waiter went especially out of his way to provide two fabulous evenings in the restaurant- interacting with both adults and children and providing a real personal touch.

We experienced a day at Calette Beach which was great. The shuttle service is excellent (again, the driver deserves a mention for his super friendly service). The beach and facilities was lovely and we enjoyed our time there.

The real gem was the Reef Club where we spent another day. Stunning in every way. The children loved the kayaks and paddle boards for hire and the view is every direction was amazing! The giant beds were a real luxury and the restaurant provided a delicious lunch.

We finished our stay at this hotel all saying the same thing- we would love to come back and stay longer!

Thank you to Filippo and all the staff. We hope to return in the future.

Date of stay: August 2022
Trip type: Travelled with family
Thank FarAway46770222385
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Alberi del Paradiso, Proprietario at Hotel Alberi Del Paradiso, responded to this reviewResponded 6 September 2022

Dear FarAway46770222385,
Thank you for taking the time to share this amazing review of our Hotel Alberi del Paradiso.

Reading that you and your family had a wonderful stay delights us. We are extremely grateful for your kind words on our pool, facilities also at our partner Hotel Le Calette, quality of our gastronomic offer, organization of our shuttle service, as well as on the professionalism and helpfulness of our manager and of the whole staff. We are truly glad to have earned back your trust, your appreciation satisfies the work of all our team!

Thank you as well for your comments, which are truly important to us for improving. We have already communicated them to the competent department in order to take immediate action.

It was a true pleasure having you as our guests and we look forward to welcoming you again anytime soon.

Kind regards,
The Team of Alberi del Paradiso

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Reviewed 31 August 2022

Ten wonderful days in which we felt at home, in an exceptional hotel, due to its location, the facilities offered and the high level of services offered. The hotel restaurant offers a varied and pleasant menu where in the evening you can serve a perfect dinner, accompanied by the live music of a piano or saxophone. The hotel's swimming pool offers you a superb view of the surroundings, relaxing and peaceful, you feel disconnected from reality. The cleanliness of the room is maintained daily to a high standard, there are towels for the pool and the beach. Alberi del Paradiso offers you a private beach that you can reach with transport provided by the hotel. What I want to emphasize is the professionalism of the staff at this location, the restaurant team, the reception team, the cleaning staff, the drivers, those who wait for you at the beach, they are all wonderful. We left our thanks at the end for a wonderful person who, throughout our stay, provided us with everything we needed, information, reservations, suggestions, always full of life and with exemplary professionalism. Thank you so much Angela! Alberi del Paradiso is an oasis of calm in a bustling City! Thank you all!

Date of stay: August 2022
Trip type: Travelled with family
Thank BMihai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Alberi del Paradiso, Proprietario at Hotel Alberi Del Paradiso, responded to this reviewResponded 1 September 2022

Dear BMihai,

Thank you for taking the time to share this amazing review of our Hotel, we are truly delighted in reading that you spent ten wonderful days with us, your appreciation satisfies the work of all our team!

We are filled with joy by your kind words on our location and atmosphere, on the facilities and services, on the pool and private beach, as well as on the quality of our gastronomic offer, cleanness of the structure and professionalism of our entire staff.

It was a true pleasure having you as our guests and we look forward to welcoming you again soon. Sending you our kindest regards, we remind you that from now on you will enjoy all benefits reserved to our repeat customers.

The Team of Alberi del Paradiso

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2022

This place is hidden gem, set amongst the trees and away from the hustle, bustle and noise of the seafront strip. Grounds are beautiful and well kept. Room was spacious and very, very clean. Was a little disappointed that there were no toiletries stood in the bathroom waiting, but supplied with a wall hung shower gel and hand soap, I suppose this is one way to reduce their carbon footprint which they re committed to some understood. The people on the reception desk could not do enough for you, they were attentive, efficient and knowledgable. The breakfast was amazing, lots of choice, fresh omelettes made to specification, cereals, bacon, fruit, yoghurts, pastries, ricotta and best tasting mozzarella I've ever had. Coffee, teas , espressos and cappuccinos. The staff were awesome and big shout out to Alessandro and Fabrizio. Now the pool area which could have been gorgeous once was very dissapointing I have to say, very quiet, peaceful, tranquil and clean, water was warm and clean but the bottom of the pool which was painted black was scuffed and looked scruffy. Don't get me started on the decking. It is accident waiting to happen guys. We complained about a few that were raised several inches and nothing was done. The reason they say was not being able to get workers to work any more in Sicily. The maintenance guys on site could have knocked a few nails to lay these flat, you had to walk very slowly or you would have tripped over them. When you close in the winter this has to take priority, it isn't about aesthetics, its a health hazard. This is the reason I m not giving 5 stars, because you really deserve it in all other areas, but the pool is a massive part of the stay for everyone. Restaurant was good for lunch but a little pricey to use every day, don't order ice cream... 3 small balls of ice cream 8 euros!!!!! Barman Davide was first class with just the right amount of friendliness, he seemed to be there from the crack of dawn till we turned in at night. By the end of our stay he was like a friend. Transfer shuttle bus to Cefalu centre was handy and we used the a couple of nights, but getting a taxi back later is a nightmare, apparently there are only 12 taxi's for the whole of Cefalu!

Date of stay: August 2022
    • Location
    • Rooms
    • Service
Thank gerbera70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Alberi del Paradiso, Proprietario at Hotel Alberi Del Paradiso, responded to this reviewResponded 30 August 2022

Dear gerbera70,

Thank you for sharing a review of our Hotel, we are delighted in reading that you enjoyed your stay at Alberi del Paradiso.

We are grateful for your kind words on our calm atmosphere, beauty of our property, attentiveness of our staff, quality of our gastronomic offer and handiness of our shuttle service. Your appreciation satisfies the work of all our team!

Thank you as well for your comments, which are extremely helpful for us in order to improve. We have already communicated your concerns to the competent departments to take immediate action.

It was a true pleasure having you as our guests and we look forward to welcoming you again soon.

Sending you our kindest regards, we remind you that from now on you will enjoy all benefits reserved to
our repeat customers.

The Team of Alberi del Paradiso

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Reviewed 24 August 2022 via mobile

There are many, many positive things I can say about this property, but the biggest testament I can give them is that when I come back to Cefalu there’s no where else I’m going to stay but here! Even though there are many other luxury options, as is this. The service was outstanding, and you have access to two beach clubs, one of which is the exclusive Reef Club with a stunning lido. Just gorgeous property and service all around.

Room tip: There’s a short cut to get to town in 10 minutes by foot.
Date of stay: August 2022
Trip type: Travelled solo
Thank jetsetandgo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Direzione Alberi del Paradiso, Proprietario at Hotel Alberi Del Paradiso, responded to this reviewResponded 25 August 2022

Dear Jetsetandgo,

Thank you for taking the time to share this wonderful review of our Hotel.

We are truly delighted in reading that you will not stay anywhere but with us, and your kind words on our property, atmosphere, quality of our service, and beach clubs fill us with joy. Your appreciation satisfies the work of all our team!

It is always a true pleasure having you as our guest and we look forward to welcoming you again anytime soon. Sending you our kindest regards, we remind you that you will still enjoy all benefits reserved to our repeat customers.

The Team of Alberi del Paradiso

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