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4 - 9 of 45 reviews
Reviewed 1 September 2020

Hotel is very well managed and has nice rooms with a small sea view. Rooms are a little small and functional but very modern and also the bath room is new and modern. We had a triple room which offered a separate room and therefore we had enough space. It is perfectly located in the old town and very close to the beach and restaurants. We can recommend the hotel.

Date of stay: August 2020
    • Rooms
    • Cleanliness
    • Service
Thank Gretchen100
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ossuna Bay, Direttore generale at Ossuna Bay Hotel Boutique, responded to this reviewResponded 2 September 2020

Dear guest, thanks for posting your experience , we are deligthed to read that you had such positive guest experience.
Warmest regards
The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2019

At the edge of Cefalu’s historic old town and right by the beach, this hotel is in the perfect location.

Our room - the deluxe room with balcony - looked right across the bay with a direct line of sight to some seriously spectacular sunsets! Definitely worth the additional investment.

Decorated throughout in contemporary grey and white hues, the hotel is modern and comfortable. We enjoyed the ever-changing coloured lights in the shower!

The staff were helpful, if a little aloof at times.

The breakfast offerings were fine. Not the best we’ve had in Italy, but enough to fuel up for a day of exploring the neighbouring streets and alleyways.

The hotel has a designated area on the beach about 15 minutes’ walk away. This is thoroughly worth visiting, as the water is so much clearer and the crowds so much thinner at this point. We enjoyed a couple of days on sun lounges, swimming in the warm sea.

Highly recommended.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
2  Thank KarenPortFairy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ossuna B, Direttore at Ossuna Bay Hotel Boutique, responded to this reviewResponded 28 September 2019

Dear guest,
thank you for taking the time to review your stay with us, I'm very pleased to hear that our staff made your stay pleasant
We hope to see you again
THE MANGER

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Reviewed 9 June 2019 via mobile

The hotel has a superb location on the edge of the old town near all the restaurants and close to the beach.

Private parking in a nearby street Via Generale Prestisimone. If you want to drop luggage at the hotel, it’s best to park on Lungomare Giuseppe Giardina near Piazza Christoforo Colombo as driving in the old town is tricky in the narrow cobblestone roads packed with pedestrian tourists.

Room lacked practicalities such as sufficient surfaces and storage space. There were not enough hangers, and no chairs in bedroom; just one stool.

Bathroom was very small and only had one hook to hang bath towels. There was nowhere to put the soap in the shower.

Breakfast included plenty of fresh fruit, but otherwise unmemorable.

The Hotel gave us a voucher for two beach beds and parasol at the far end of the beach which was an unexpected bonus.

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank bluebelle845
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2019

Lovely hotel with a great location. Very clean. The staff went out of their way to be accommodating. Sara is a gem who helped us recover our delayed luggage. She is simply amazing. Recommend you consider this hotel.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank AussieAdverturers
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2018 via mobile

Cannot recommend.
The room was small.
Very noisy location. Loud street noise. A loud fan in our room running intermittently at night.
The wifi did not work.
Had to ask the staff to make up the room each day. It was not cleaned properly. There was hair from a previous guest or the cleaner on the floor on the bedroom and bathroom and on some towels.
The staff at reception and breakfast were very unhelpful and at times rude.
The breakfast was basic.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank GourmetTraveller911
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ossuna B, Direttore at Ossuna Bay Hotel Boutique, responded to this reviewResponded 26 August 2018
Google Translation

Egr. sig. Cliente,
sono rammaricato, ma devo contraddire le sue lamentele. Lei ha soggiornato in una camera da 25 mq con un ampio balcone con vista mare. Il letto e i cuscini sono nuovi e di ottima qualità per offrire ai nostri clienti il massimo confort. Il nostro personale e molto disponibile a tutte le richieste dei nostri clienti è non è assolutamente invadente. Una cosa che curiamo in modo particolare e con molta attenzione e la pulizia, che i nostri clienti apprezzano in modo particolare non solo della sola camera ma dell'intera struttura, basta leggere la varie recensioni pubblicate nei portali dove noi siamo presenti.La colazione che noi serviamo a buffet e ricca di prodotti dolci , salati e frutta fresca, e comunque sempre alla ricerca di soddisfare le richieste dei nostri clienti. E discutibile, invece, la vostra condotta durante il vostro soggiorno, introdursi in alcuni locali della struttura durante gli orari di chiusura, prelevando stoviglie e quant' altro senza alcuna autorizzazione del personale, non è affatto educato ma direi del tutto scorretto. Purtroppo non viene altro che pensare che la sua recensione negativa, visto che durante il suo soggiorno non ha reclamato nessun problema, nasce dal fatto che voleva annullare il suo soggiorno il giorno stesso del check-in (ore 12:30), perchè come da lei comunicato telefonicamente al front office, visto che era prevista pioggia nei giorni del vostro soggiorno non voleva piu soggiornare, e di conseguenza non voleva pagare la penale prevista durante la sua prenotazione, cosa che la direzione non ha accettato, pertanto ha ritenuto voler recensire per dispetto, cose palesemente non veritiere.
In conclusione, aggiungo che la nostra struttura non gradisce avere clientela di questo tipo. .
Cordiali saluti
Il direttore

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