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2 - 7 of 826 reviews
Reviewed 3 September 2016 via mobile

We had read in advance of our trip that there were good public transport in Elba, but that was not the case, at least not in the little spot where this hotel is situated.. So if you want to go out to eat or you want to get around and not just stay at the hotel - pick another destination!! The only options for supper in this small place is a overpriced buffet in the hotel restaurant (which was not of our interest when going to Italy!!) or a bar.. We ended up walking to capolivieri, which is about 3km up the hill.. (Which was a pleasant place however!) we were told the taxi would cost 15euros each way.

Avoid rooms at ground floor - the one we got looked more like a hostel room or camping hut - functional, but not in any way romantic or up to date when it comes to nowadays standard! and with no daylight, except from the front door window..

Since this was not what we had imagined when we booked the stay at a four star hotel, we asked at the reception if it would be possible to get some refund if leaving early (we had booked 8 nights). We thought this would be a long shot, but the receptionist told us that this was no problem. We made an agreement about us leaving the day after, so that they could have the room at their disposal to rent out to somebody else (we had actually planned to stay for one more night before leaving, but agreed to this, happy to get some refund and be able to find a more suitable place for our vacation). Well..We haven't seen any refund coming our way yet and the hotel has refused to answer our emails on this topic..! :-/

Date of stay: June 2016
Trip type: Travelled as a couple
Thank charlz10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

how i love this place...i am proud to bring my friends coming from other city to spend quality time with them. .we can eat and drink with reasonable price.Spacious place snd thr the Adobe sre lovely. .later at night we can dance together. .a place to enjoy the whole night..well the truth is usually to this place

Date of stay: July 2016
Trip type: Travelled with friends
Thank 378marylinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_le_acacie, Proprietario at Le Acacie Hotel & Residence, responded to this reviewResponded 19 September 2016

Dear Marilyn,
thank you for loving the Acacie’s holidays! We are happy that you are proud to bring some friends to the Elba.

It’s a pleasure to know that Le Acacie have been the right place to have fun with friends, and the value is convenient.

Will you coming back again in Elba? We sincerely hope!
Bye!
Bartolini Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016

We had an "apartment" for our hotel room that was small but had a kitchenette. When we arrived the air conditioning was not working and the bathroom had a bad smell. A call to the front desk got immediate attention and the A/C was repaired and the bathroom smell was mitigated (only for a day, it came back later).
Hotel is located on a beach, that has beach chairs for rent. Given the small beach, it is very crowded.
Breakfast is provided and is a buffet style with a variety of foods and plenty of sweet pasteries!

Room tip: Ask for sea view room
Date of stay: August 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank JEH60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_le_acacie, Proprietario at Le Acacie Hotel & Residence, responded to this reviewResponded 19 September 2016

Dear guest,
thanks for your choosing and for its review about Le Acacie.

We regret for the minor inconvenience on his arrival. We're very relieved to hear that the staff was able to fix everything in a short time.

We're hoping you have appreciated our pool and animation, in addition to the rich breakfast and the beach.

Greetings from Elba
Bartolini Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016

Nice, clean hotel rooms of adequate size, air conditioned, very kind hotel stuff.
Rich breakfest, too much of too good meal for dinner ...
Clean swimming pool, clean & well maintained private hotel beach, crystal clear sea.
Private parking lot, reserved for each room.
Internet connection good (but you have re-login each hour) in rooms & restaurant, it's even covering last row of sunbeds on private beach ...
Hard to find something to criticise, for me it was too loud hotel animation in the evening (if you have room windows direction pool) and lack of el. outlets in the rooms.

Room tip: The rooms toward sea are definitely more quiet.
Date of stay: July 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Libor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_le_acacie, Proprietario at Le Acacie Hotel & Residence, responded to this reviewResponded 19 September 2016

Dear Guest,
we are pleased that you enjoyed the holiday in Le Acacie and you found many positive aspects about the rooms, the restaurant, the beach and the pool. We will keep your comments in mind.

Hopefully will be back soon, greetings from Elba!
Bartolini Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016

First of all, Elba Island is a place to visit. The La Acacie Hotel is very well located, in the other side of the Island, confortable, quiet, people very nice, in front of the beach. Is very good for kids. Near to the village of Capoliveri.
By the way you must visit Capoliveri, a lot attractions, shops, boutiques, arts, and very nice restaurants.

Room tip: The rooms facing the sea are quiet and have great view.
Date of stay: July 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank miltonassumpcao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_le_acacie, Proprietario at Le Acacie Hotel & Residence, responded to this reviewResponded 17 June 2016

Dear Guest,
thank you for your beautiful review.
It's nice to read you enjoyed Elba. We are happy to know Le Acacie was the right location for your staying near Capoliveri.

We hope to have you back soon as our guest,
Greeting from Elba Island

Bartolini Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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