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1 - 6 of 827 reviews
Reviewed 24 February 2022

We've just had a week in this amazing hotel. We are a family with x2 young boys and we've had the best time. We stayed in a family room, which was comfortable, spacious and well appointed with everything you need, we were lucky enough to have views of the stelvio. Hotel is in close proximity to the square but bus stops outside hotel every 15 mins (green line) which then goes to main gondola. Breakfast was typically varied with something for everyone. Everyone was friendly and I even tried my had at some basic Italian. Just a tip but don't join the lift pass que at the main area, go around back to office if you've already purchased them, plus you need to validate lift pass daily with covid pass, you can do online. We had a great time, will be back.

Date of stay: February 2022
Trip type: Travelled with family
Thank TeamMcCabe319
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marialuisa Sertorelli, Direttore generale at Hotel Meuble Sertorelli Reit, responded to this reviewResponded 3 March 2022

Dear TeamMcCabe319,
thank you very much for your nice feedback!
First of all we are really happy you had a good and relaxing time here in Bormio. Thank you for describing our family Suite, so all our future gust can read your feedback and choose the room that better suites for them.
About the skipass and covid certificate association we are sorry, even if it's not our fault, and we know it can be boring and even more if it doesn't work correctly, but we hope that we can soon leave the certificate apart and retourn to leave free as we did before pandemic.
We await you next winter!!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2021 via mobile

Firstly the staff were very nice and helpful. All the recommendations we got were very good.

The hotel was clean always! Very neat and tidy.
Breakfast was good, had everything we needed. Not extensive but enough options!

The bed was good, views from the windows and balcony were stunning.
It was warm enough in the room.
Wifi was good.

Can’t find a negative point.

Room tip: Bring a pillow if you can. Book a car space if you need one.
Date of stay: September 2021
Trip type: Travelled as a couple
Thank G5039ZSamyw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2021 via mobile

One of the best hotels I have ever stayed at! Beautiful place, delicious breakfast- everything you can possibly imagine, the views from the hotel is amazing and the staff and owners are so kind and helpful. Everything was possible and all service, answers served with a warm and genuine smile.

I will be back! No doubt!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank 120linep
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Marialuisa Sertorelli, Direttore generale at Hotel Meuble Sertorelli Reit, responded to this reviewResponded 8 August 2021

dear 120linep thank you for your kind review;
we are happy that you appreciated the location, the attention to details and you enjoyed our breakfast. we love to pamper our guests and we hope to welcome you again

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Reviewed 10 August 2020 via mobile

My husband and I spent two nights here last week, and we can highly recommend it. We had a standard room, which was large with a separate lounge area, and French windows onto the ground floor terrace. The reception area and room were modern and well equipped, bathroom the same, with a great shower. Breakfast was good, and social distancing and hand sanitising were well managed. Covered parking was available for a small supplement. The whole town was well organised for Covid-19, with hand sanitiser widely available, good signage, and very good compliance generally with distancing and face masks. We far preferred this location to the opposite end of town (previous visits) where most hotels are, it was close to the action, and not swamped with through traffic. Highly recommended.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank MaggieJ272
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sertorelli Marialuisa, Proprietario at Hotel Meuble Sertorelli Reit, responded to this reviewResponded 5 September 2020

Dear MaggieJ272,
a big thank you for the nice review.
We are really happy you could enjoy your holiday in Bormio in our hotel, close to the center of the town and many restaurats,shops and bars.
It's a pleasure also to hear from you that you found our hotel well equipped with all the necessary to prevent from covid19, but we also have to say a big thank you to you and all our guests because you all have been really respectful and used masks, handsanitiser and kept the correct distance in all situations.

Sure to have you as guest in the future, we wish you a nice end of summer!

Best regards,

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Reviewed 8 October 2019 via mobile

We stayed here for 5 days the end September beginning October. We timed just tight as weather just starting to change. Great central location for everything.
Hotel was perfect, Great view from rooms, Staff great , breakfast had lots of variety. Bedroom was very accommodating and clean. Shower amazing.
Would definitely stay again.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank loubaldey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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