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All reviews close to the airport international airport very nice hotel restaurant staff enjoyed my stay house keeping swimming pool rooms are spacious short stay gym mall alcohol
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63 - 68 of 598 reviews
Reviewed 5 May 2019

The hotel is too expensive. Of course they have a really nice and clean room and they serve a delicious breakfast but the staff (reception, restaurant) is not friendly. So u don't feel really welcome, more like a numbre or a bothering guest.
They serve u fresh water at the restaurant without asking (1.5 litre for a single person) and charge u for that while fresh water (0.5 litre for one person) is in most restaurants for free.
I booked the hotel because it's close to the hotel. But it takes 15 min to get there and they charge u a fix price for the transfer (8 Rial). It might be cheaper if u take a taxi with taxameter.

Room tip: It doesn't matter.
Date of stay: April 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemanaidubr, PA to General Manager at Holiday Inn Muscat Al Seeb, responded to this reviewResponded 7 May 2019

Dear Guest,

We truly regret the inconvenience as well as the unpleasant experiences you happened to face during your stay here in our hotel. This is quite distressing as it wasn't our intention to let down your expectations.

Please be rest assured that your feedback has been taken into consideration with utmost seriousness and that the respective departments has been briefed accordingly.

We are truly hoping to have you here amongst us once again to showcase the standards of service we truly intend to provide our valuable guests.

With best regards,

Hemalatha BR
PA to General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2019

Nothing is any bother for the staff. From the moment you arrive they will do their best to help you. Believe me I know. From getting my lost parcel to getting my wallet to the airport. From top to all the staff very very good.
Good clean room good food what more do I have to say.

Date of stay: September 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Skevo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemanaidubr, PA to General Manager at Holiday Inn Muscat Al Seeb, responded to this reviewResponded 7 May 2019

Dear Guest,

We are extremely pleased to have you write such a wonderful review for us. Thank you so much and we sincerely appreciate your time and effort. I have personally conveyed your kind words of appreciation to my colleagues who indeed deserve your recognition.

We look forward to seeing you back with us again.

With warm regards,

Hemalatha BR
PA to General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2019

simple but good hotel near airport , we was very surprised of a arabic dinner really good on friday evening , breakfast was ok service a bit in chaos need more training the staff to bring level at ok , in reception the staff amazing so nice and helpful thanks a lot

Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemanaidubr, PA to General Manager at Holiday Inn Muscat Al Seeb, responded to this reviewResponded 7 May 2019

Dear Guest,

Thank you so much for sharing your prompt feedback about our hotel and the facilities that we provide. Please be rest assured that your feedback is being considered with utmost importance and that the required measure will be taken.

We wish to see you back with us during your next visit to Muscat. Thank you once again and we wish you best.

With kind regards,

Hemalatha BR
PA to General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2019

Arrived late, left early. As an IHG Platinum I received an upgrade to a corner suite. Nice, simple room. I was ready to have breakfast but the front desk told me it would be 10 OMR, which is very expensive!
Parking is tight and hotel is hard to find. I went around it twice before figuring out how to get in.

Date of stay: April 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank ranger22SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemanaidubr, PA to General Manager at Holiday Inn Muscat Al Seeb, responded to this reviewResponded 7 May 2019

Dear Guest,

We truly appreciate your prompt response. We would definitely wish to see you again with us.

Thank you!

With best regards,

Hemalatha BR
PA to General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2019 via mobile

Checked in on 7th April attended by Mr Iqbal, was having aome issue with the bed type. Despite the issue, Mr Iqbal maintain his professionalism and courteous. Mr Ravindra the Duty Manager also attended to me with the same great attitude. Room was small but comfortable. Tiptop cleanliness, congratulations to the Housekeeping Team!

Date of stay: April 2019
Trip type: Travelled with friends
2  Thank syedadama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hemanaidubr, PA to General Manager at Holiday Inn Muscat Al Seeb, responded to this reviewResponded 7 May 2019

Dear Guest,

We are truly grateful for your support and thank you for sharing such a wonderful review for us through TripAdvisor.

We would definitely love to see you back with us again.

With best regards,

Hemalatha BR
PA to General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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