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“Nice property, staff somewhat disoriented”

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Radisson Blu Hotel, Muscat
Ranked #10 of 52 Hotels in Muscat
Brampton, Canada
Level Contributor
150 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“Nice property, staff somewhat disoriented”
Reviewed 25 February 2012

A very nice property including pool area and rooms. An excellent and worthwhile steak house inside, with reasonable "all inclusive" pricing for startes, main and desert (water or wine/beer "all you can drink" option extra). Many times I found it hard to find someone to help with luggage or getting a cart or to make a restaurant reservation - or directions. And front desk staff gave confusing and conflcting information. The morning buffet is pretty good but not excellent; no bacon or pork products (which could be separate like in other hotels) for their "international" breakfast. The "beef sausages" were just hot dog weiners. But other good choices. Had to beg for eggs cooked to order. Generally, a good stay with minor problems.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holy_Innocent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek N, Front Office Manager at Radisson Blu Hotel, Muscat, responded to this review, 2 April 2012
Dear Sir,

Thank you for taking the time in writing a review regarding your stay with us. We are pleased to know that you have enjoyed your stay and have highlighted your experience at the Al Tajin Grill.
Your honest feedback regarding the front desk and the breakfast buffet is appreciated as it helps us improve and provide better service in the future.

To assist you better, I would appreciate if you can please contact me on the email address listed below to get further details about your stay.

Thank you and we look forward to see you again.

Best Regards,

Tarek Nasser
Front Office Manager
tarek.nasser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Muscat
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 February 2012

Great new Irish bar in muscat. Great beer ,good food and great atmosphere.... Well done

  • Stayed February 2012, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank EVOMuscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek N, Front Office Manager at Radisson Blu Hotel, Muscat, responded to this review, 2 April 2012
Dear Sir,

Thank you for taking the time in writing a review regarding your stay with us. We are pleased to know that you have enjoyed your stay and have highlighted your positive experience at the O'Malley's Irish Pub.

It was a pleasure having you, and your motivating comments have been shared with the team.

We hope to welcome you again at the Radisson Blu Hotel Muscat.

Best Regards,

Tarek Nasser
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glasgow
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 8 February 2012

I recently stayed in this hotel on business and whilst it is clean and pleasant with a beautiful pool area and nicely appointed rooms. The corridors are dark and dingy (trying to be trendy, but merely seeming grubby), service is poor and english is not well spoken by reception and telephone operator staff.
Food was very average and overpriced.
I didn't hate this hotel but i didn't love it either. If you got a great deal and you needed a bed for a business trip, it would be fine, sadly no better than fine.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneMcLaughlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek N, Front Office Manager at Radisson Blu Hotel, Muscat, responded to this review, 4 April 2012
Dear Ma'am,

We aprreciate you taking the time to write a review regarding your stay with us.

Thank you for your honest feedback. Trust that your comments are valuable and are well noted. Rest assured staff trainings are in place including English classes for local staff to provide our best service.

I hope that you will visit us again, please feel free to contact me on my email address listed below should you require any future assistance.

Best Regards,

Tarek Nasser
Front Office Manager
Tarek.nasser@radissonblu.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ireland
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 February 2012

Nothing bad to say about this Hotel, its very well run and the facilities are just what you'd expect from a Raddison Blu.
Its in a very convenient urban location where there are lots of good restaurants and family life going on all around. Only a short taxi ride from the other commercial areas, the airport or the beach. Mostly geared for business it could also make a great value option for a holiday or part of when you get bored with sitting by the pool in a hugely expensive beach hotel and want to get out and experience real life Omani style.
Check out the nearby Turkish House restaurant, superb fish.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank strewelpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 January 2012

Reasonable size rooms, reasonable restaurants. Good friendly service in the bars and restaurants.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank otooles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Muscat

Property: Radisson Blu Hotel, Muscat
Address: P.O. Box 939, P.C. 133, Muscat, Oman
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Muscat
#10 Luxury Hotel in Muscat
Price Range (Based on Average Rates): €
Hotel Class:4 star — Radisson Blu Hotel, Muscat 4*
Number of rooms: 153
Official Description (provided by the hotel):
Hotel in Muscat is minutes from city centre and airport The Radisson Blu Hotel, Muscat is ideally situated by Shatti Al Qurum, the diplomatic and commercial hub of this capital city. This Muscat hotel, located in the city centre, is just minutes from nearby businesses like Worley Parsons. Guests feel at home in 153 guest room and suites that boast amenities like cable television, Free high-speed Internet access and mini bar. Six delicious restaurants and bars are conveniently located on the hotel premises, including Olivos Restaurant & Terrace, which offers all-day dining, and the Grind Floor, the main floor coffee shop. Visitors can relax at the exclusive Fontana Health Club, featuring a gym, sauna, swimming pool and spa services. Exceptional meeting and event facilities are also available at this hotel in Muscat, Oman. •Unwind at this Muscat hotel, located just 12 minutes from Seeb International Airport. •Feel at home in one of 153 stylish rooms and suites with individual climate control, cable television and premier bath products. •Stop in one of six on-site restaurants and bars, offering a wide selection of cuisines and cocktails. •Upgrade to a Business Class accommodation and take advantage of the well-equipped Business Class lounge. •Break a sweat in Fontana Health Club, which features an out-door pool, sauna and workout equipment. •Host meetings in one of five conference rooms accommodating up to 100 guests ... more   less 
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Also Known As:
Radisson Blu Hotel, Muscat Hotel Muscat
Radisson Muscat
Muscat Radisson

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