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Traveller rating
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All reviews thai hospitality turkish restaurant rooftop pool grand mosque industrial area very nice hotel comfortable stay close to the airport spacious room recommend this hotel early check reception staff room service breakfast buffet star hotel oman facilities
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Reviewed 30 January 2021

Staff very professional and friendly ,unfortunately our shower was cold leaving me unable to do my hair etc. Great room shame the air con wasnt working in the room. I was melting and sleeping was not easy. If the aircon and water heater was working then I would of had a better experience. Pool area is in dire need of renovation.

Date of stay: December 2020
    • Value
    • Location
    • Service
Thank Balushi112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Nasrat, Guest Services / Front Office at Centara Muscat Hotel Oman, responded to this reviewResponded 2 February 2021

Dear Ms. Balushi,

Thank you for taking the time to share with us your feedback. We are glad to know that the service provided by the colleagues was up to your expectations. Your comment with regards to the hot water and the ac was noted and under investigation from our technical support team, please accept our sincere apologies with regards to any inconvenience that may have occurred, hoping that these unfortunate incidents will not deter you from visiting the hotel. As your details are in a discreet mode we don`t have the chance to contact you directly to plan for your next stay. please feel free to contact me as it will be my pleasure to do so. Looking forward to extending you a warm welcome once again in your coming visit to the hotel.

Kind regards
Mohamed Nasrat
Operations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2020

We were there for a night only its a great place to stay close to airport.The hotel staff is always helpful from reception to everyone with smiling faces,cleanliness is great.we enjoyed our time there hope to see you again.

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Centara Hotels & Resorts
Thank soniabotta94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHAMMEDNA2017, OM at Centara Muscat Hotel Oman, responded to this reviewResponded 26 March 2020

Dear Ms Sonia Botta,

Thank you very much for taking the time to share with us your guest feedback on both Trip advisor and the direct hotel electronic survey . We are honored to know that you have found the Services provided by the colleagues have exceeded your expectations and the hygienic standards applied was great as kindly mentioned . Looking forward to extend you a warm welcome in your coming visit to Centara Muscat Oman .

Kind regards
Mohamed Nasrat
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020

It is not easy to find a good location for a stopover in Muscat, as the city is divided in several quarters due to the geography of the place. Therefore, a 'centrally located hotel' does not really exist and one has to find a place that is most practical for the tours he plans, but this will never be close to all sightseeing hot spots. We selected the Centara Muscat hotel as our base for several of our excursions in the Sultanate of Oman as we got good transportation by private bus within the city. The hotel is very pleasant, meals are good and the rooftop restaurant offers buffet style diners at an acceptable price. The staff is very friendly and well trained. A good hotel if you have to be in this area of the city. There are several Indian restaurants close by in case you want to eat somewhere else.

Date of stay: March 2020
    • Location
    • Rooms
    • Service
Thank marianeetgraag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHAMMEDNA2017, OM at Centara Muscat Hotel Oman, responded to this reviewResponded 23 March 2020

Dear valued Guest ,

Thank you very much for taking the time to share with us your detailed feedback. It`s a delight to know that you have found the hotel facilities and the services provided by the colleagues were up to your exp[expectations. We have to agree with you that the hotel location is one of the most selling points being centralized by the airport main highway and express way . Looking forward to extend you a warm welcome in your coming visit to Muscat.
Kind regards
Mohamed Nasrat
Operations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

We spent three nights here in March, great hotel, lovely room, we booked a suite, well equipped and very comfortable. It's in as good a location as any we saw in Muscat, easy to reach the mosque and not bad for old Muscat. 15 mins to airport.

Would highly recommend.

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Centara Hotels & Resorts
Thank Julian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHAMMEDNA2017, OM at Centara Muscat Hotel Oman, responded to this reviewResponded 23 March 2020

Dear Julian ,

Thank you very much for sharing with us your stay experience. We are thrilled to know that your stay in Centara Muscat Oman was up to your expectations , additionally the value of money to the services and products given was Excellent . We would agree no more with you that the hotel strategic location is one of the best selling points. Looking froward to extend you a warm welcome in your coming visit to the city.

Kind regards
Mohamed Nasrat
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020

The hotel looks great overall. From outside to inside the reception. then going to your room, I could not find anything bad to comment on. The service people are great, very helpful and polite. Food is awesome, it is to my taste. All in all, great experience for my family. I would like to come back next time with friends. As for how great it is, all I can say is, your experience in Oman is gonna be awesome staying at this Hotel.

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank zumicarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MOHAMMEDNA2017, OM at Centara Muscat Hotel Oman, responded to this reviewResponded 23 March 2020

Dear zumicarlo,

Thank you very much for taking the time to share with us your stay experience . We could`t be more thrilled with such kind review as yours. It`s a pleasure to know that the hotel facilities and services provided by the colleagues have exceeded your expectations. Looking forward to extend you and your fiends a warm welcome in your coming visit to the city.

Kind regards
Mohamed Nasrat
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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