After a long drive from the Coast, and a full day of business, I was extremely disappointed when I was finally ready to roll into bed to discover a huge tear in the bottom sheet of the bed! It's not like it was hidden at the foot of the bed, it was right there when I pulled the cover back. It was very late and I was very tired and I thought I would just tell them in the morning. Sleep would not come though. I kept waking as my mind raced away with all kinds of scenarios; the sheets hadn't been changed from the last overnighter, there were bugs in the bed, the pillow cases were unchanged. You name it. I ended up sleeping sitting up on a very uncomfortable tub shaped chair. In the morning, after having produced photos for the clerk on duty at the desk, my bill of $260 plus was reduced by $40. I won't be using a Holiday Inn chain facility again. Besides which, the toilet was at about the height for use by a child potty-training. I am an old lady who likes her comfort and whose knees don't bend well anymore. They should invest in 16" toilets for the adults that pay to stay in their hotel.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
- Holiday Inn Westbank
- Westbank Holiday Inn