We had 2 nights B&B booked as a treat away.
Didn’t realise hotel was 5 star, & think it falls short of that.
Location good,staff all very nice,helpful & polite.
Breakfast was good,a little slow,but nothing to grumble about.
Dinner was superb,very nice choice,very tasty ,so much so,we ate there both evenings. Service at dinner was excellent & 2 ladies in charge of dining room excellent.
Bar area very nice & comfortable.
General areas of hotel ,nice,chairs getting worn on arms,should have additional tips to combat that, simple job.
Hanging baskets outside an absolute disgrace,should be removed immediately.
Ours was small,but looked nice on first impressions.
Bed was clean & comfortable.
Had a blind above bed which didn’t block out the light & was thickly covered in dust.
Cushions were marked.
Skirting boards were filthy,area at kettle had stains all up the wall.Corner taping was peeling off.
Floor was not hoovered,& sweets were behind curtains.
Shower tray edge was filthy.
Bathroom nice,but mirror light was broken,& buzzed the whole time.
Bathroom door edge was thick with dust.
All relatively small ,easily rectified things,but not acceptable for 4, never mind 5 star.
No information sheet in room for wi-if, reception phone no. etc.
All that considered,we would still return if the price was right,not what we paid this time.
The staff & food won the day.More
- Free Wifi
- Free Parking