We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent with a discount”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Hotel London-Heathrow
Ranked #3 of 12 Hotels in West Drayton
Springfield, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent with a discount”
Reviewed 28 February 2012

Bid on Priceline for a 4-star hotel near Heathrow for $100/US and got this hotel. It is worth the price. Food workout facility and excellent room. Everything else was a nickel and dime experience. Wireless Internet costs, breakfast is expensive, no way to print boarding passes.
I'd stay here again but would have a better understanding of how it all works.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CRAIGGOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickCambell, General Manager at Crowne Plaza Hotel London-Heathrow, responded to this review, 1 March 2012
Dear Craiggor,

I was pleased to read you found the hotel to be a good choice and value for money – thank you for completing a TripAdvisor review.

I am sorry you were not overly impressed with the some of the services you used, but pleased this will not be deter from returning to the hotel. Clearly, the information concerning the printing of boarding passes is not as evident as it should be - boarding passes can be printed in the Business Centre or by Guest Relations, if you prefer to print them yourself there also 2 guests PC’s just outside the main lobby or if you are in a Club room you can use the Club Lounge PC’s.

Thank you for your review and I hope we will see you back at the hotel in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,853 reviews from our community

Traveller rating
    1,049
    1,147
    413
    151
    93
See reviews for
704
910
217
667
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (421)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
uk
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 February 2012

A spacious and smart hotel ideally situated for all airport terminals. We paid a small sum for upgrade to Club lounge.Worth every penny and had nice drinks and nibbles, cheese and wine. Great also for he Club breakfast which was included. Spacious and quiet room and very attentive staff. Highly recommended.

Room Tip: Upgrade to club
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cward1321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickCambell, General Manager at Crowne Plaza Hotel London-Heathrow, responded to this review, 27 February 2012
Dear cward1321,

Thank you for taking the time to complete a review following your stay at the Crowne Plaza London-Heathrow.

I was delighted to learn you enjoyed the Club Lounge and all it had to offer and found everything else at the hotel to your satisfaction.

I hope you will stay again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 February 2012

I chose this hotel to stay in as I had a very early departure from Heathrow the day after. I am a Gold memeber of the Priority Club reward scheme and was treated accordingly so. I booked myself into a Club Floor level room as a treat. When I arrived at the hotel, around 2pm my room was not ready. I was told to wait in the Club Lounge and I would be advised when my room would be ready. I sat in the lounge for over an hour, and had to remind the lady on the several times that I was still waiting. Eventually my room was ready and i was given the card. The room itself was well equiped, spacious and very clean. There wasn't any particular view from the room, but that is to be expected when staying in such a commercial area. I did not use any of the other facilities of the hotel, due to my early departure. All in all, a good hotel, with a direct service with the Hotel Hoppa bus.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank five_star49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickCambell, General Manager at Crowne Plaza Hotel London-Heathrow, responded to this review, 23 February 2012
Dear Five_Star49,

Thank you for taking the time to complete a TripAdvisor review following your recent stay at the Crowne Plaza London-Heathrow.

I am very sorry for the delay you had checking in to your bedroom, but hope you enjoyed the facilities offered by the Club Lounge while you were waiting.

Without knowing more detail about your booking it is difficult to comment on why there was a delay; however I do assure you this is quite unusual and every effort is always made to have prepared rooms available throughout the day - thereby allowing guests a seamless check in.

Despite the above mentioned, I was very pleased to learn you enjoyed your stay at the hotel and hope you will continue to use the Crowne Plaza on many occasions in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faringdon, United Kingdom
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 February 2012

Stayed Feb 04th 2012. 2nd stay here in less than 2 months so useful comparism to see if experience was consistent which 1st time round was excellent...so nothing has changed, front of house was very efficient,rooms very very comfortable. We used the club room ( need to be a Priority Club member) before dinner which offers an assortment of free drinks & nibbles replenished on a regular basis. Dinner was in Irish bar....service was fine & food ok although they managed to get our order wrong was rectified very speedily. Parking no problem seemed to be plenty of spaces..overall a comfortable stay and good value given the modest room rate.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skidog52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickCambell, General Manager at Crowne Plaza Hotel London-Heathrow, responded to this review, 22 February 2012
Dear Skidog52,

I was delighted to learn that having enjoyed your first stay at the Crowne Plaza London-Heathrow you again found everything else to your satisfaction on your return visit.

Thank you for completing a TripAdvisor report and I hope you will continue to return to the hotel on many occasions in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 18 February 2012

Stayed overnight before an early flight. Directly off the M4 and easy to find, pool facilities were nice. Our stay included the car parking and you didn't have to leave your keys so you knew no one would be moving your car. Used the hoppa transport bus which took about 30 minutes and was easy to use in both directions. On return you get a ticket to let you back out of the car park which was straight forward. Nice clean hotel and staff were very friendly. Downside the rooms were dull (only a couple of wall lights).

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElaineBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NickCambell, General Manager at Crowne Plaza Hotel London-Heathrow, responded to this review, 22 February 2012
Dear Elaine Bristol,

Thank you for adding very positive comments to the hotel’s TripAdvisor page - I have noted your comment about the room you occupied being poorly lit, not general feedback I get, however I will bank this for future reference when carrying out bedroom refurbishments.

I was of course very pleased to learn you had a great stay and hope you will stay again next time you need accommodation at the airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Drayton
0.2 km away
Novotel London Heathrow
Novotel London Heathrow
#5 of 12 in West Drayton
2,368 reviews
2.2 km away
Hyatt Place London Heathrow Airport
2.2 km away
Renaissance London Heathrow Hotel
Show Prices
Show Prices
Show Prices
2.3 km away
Sheraton Skyline Hotel London Heathrow
2.2 km away
Radisson Blu Edwardian Heathrow Hotel
0.5 km away
Holiday Inn London-Heathrow M4, Jct. 4
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel London-Heathrow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel London-Heathrow

Property: Crowne Plaza Hotel London-Heathrow
Address: Stockley Road, West Drayton UB7 9NA, England
Phone Number:
Region: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
Price Range (Based on Average Rates): €
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Official Description (provided by the hotel):
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition, M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley, and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high-speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapes. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travel Republic (UK), Booking.com, Expedia, Agoda, Ebookers, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing