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“Just perfect”
other travellers have booked this property
Fantastic view of St Catherine's Fort.
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Fantastic view of St Catherine's Fort.
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Very good
7 reviews
Fantastic view of St Catherine's Fort.
Kitchen area with door to shower room and wc on left.
St. Margaret's Island as seen from C202 on a beautiful morning with tide full in.
View towards Caldey Island and Giltar Point across South Beach with tide out.
View out to Caldey.
Another view from the window along Esplanade towards Giltar.
Carnock house is on the corner of first row of houses along the Esplanade.
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Overview
Condo/Apartment -
Studio, 1 Bathroom, Sleeps 3
Tenby, Pembrokeshire, Wales

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lynda G
Cardiff, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Just perfect”
Reviewed 6 September 2017 for a stay in September 2017

Just perfect because we were able to take our dog the location was just right. The room was Street view but had everything we needed.It was lovely and clean with a comfortable bed.Staff at clarrence house hotel were friendly and helpful when we booked in /checked out and when we spent time in the bar. Highly recommended

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Sep 2017
Thank you for your lovely review, but a bit puzzled by your statement that the studio was street view, as C202 is a large studio on the second floor with a big bay window with great views of the beach, St. Catherine's fort, across to Caldey and Giltar.

Pleased to know you enjoyed your stay in Carnock and hopefully we will see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carly D
Level 2 Contributor
5 reviews
4 hotel reviews
“perfect location”
Reviewed 12 March 2017 for a stay in July 2016

the place was amazing just right for what we need the location was top value and the staff where friendly
we found the place clean and homely

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike E
Birkenhead, United Kingdom
Level 5 Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Room C102 - Self catering room”
Reviewed 5 May 2016 for a stay in April 2016
1
person found this review helpful

We stayed in the self catering room on the first floor (C102) which was recently re decorated. I'll be frank and say I was not expecting to be wowed as we booked late and the price was very reasonable but we were pleasantly surprised at how lovely the room was and what a simply FANTASTIC view from the bay window (full sea view of St Catherines and Caldey island) and with such an ideal location on the esplanade.

The room was spacious with very high ceiling and light from the bay window. Good black out curtains and a reasonably comfy bed with an en-suite shower and a mini kitchenette with microwave, cooker, hob and grill and full fridge and all the usual kitchen accouterments. The only essential item missing when we arrived was washing up liquid which we forgot to pack and it was too late to grab some but there is a Sainsbury's just 5 mins away.

The building was very quiet with only occasionally noise from the stairwell as people arrived or left and we spent 4 very pleasant nights. If we came back to Tenby we would look to stay again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The sea views
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken P
Milton Keynes
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Relaxed and pleasant”
Reviewed 21 November 2015 for a stay in November 2015
2
people found this review helpful

We stayed in flat 202 15th November 2015 for a week and had a very enjoyable time. We have stayed before and were happily suprised to find the whole room had been refurbished and redecorated. A brand new shower/toilet and kitchen area.
The central heating was superb and kept us warm against the November chill. With a brand new extractor fan in the kitchen area it saved opening the window to release the cooking smells. This and other flats/rooms are located on the seafront with the most beautiful views of the sea and Caldy island. Bring your binoculars to watch the boats and seaguls.
There was refurbishment work going on in the building which we were advised of before booking and it has to be done at some point throughout the year. It was not noisey and did not disrupt us at all.
Problems? well nothing is ever perfect. There was an electrical problem one evening at about 7pm but a quick phone call and it was sorted out in 10 mins.
Great service.
Thanks to the owner for yet another great week.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sueapple2...
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The location was great, the cleanliness in the room was not!”
Reviewed 28 September 2013 for a stay in September 2013
3
people found this review helpful

The location could not have been better, the property was on the esplanade overlooking the sea and beach. Inside the studio, the view from the 2nd floor was spectacular. The cleanliness in the toilet and shower room were good. The cutlery and crockery needed to be cleaned before they could be used. The cooking utensils had dried food on them. The frying pan had something disgusting in it and the pans were of poor quality. The TV screen had to be cleaned properly before we were able to watch it. There was food over the curtains and windows obscuring the view. The dining table was sticky with food and needed cleaning before use. The mattress cover on the bed had seen better days and I was glad that I had opted to take my own bedding. We were very disappointed with the accommodation for the price we were charged. It was not up to EU standards we are used to.

Rooms Location
Cleanliness
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Oct 2013
Thank you for your review of your recent stay in Studio C202 in Carnock House, and my apologies for not responding earlier but I have been away since the end of September.

Your comments regarding cleanliness are clearly cause for concern, as the standard you found in the toilet and shower areas should also have been replicated in the kitchen area and around the room. Unfortunately, during the three days you stayed in Carnock, we were totally unaware that you had not found the room to your satisfaction as at no time did you let us know that this was the case. I was in work every day during your three night stay from Tuesday 24th to Friday 25th September, and neither myself or Reception Staff in the Clarence Hotel - the contact point for Carnock House arrival and departures - were approached either in person or by any other means of communication.

Given your descriptions, I do not understand why we were not given the opportunity either to verify your comments or, more importantly, address the situation. In providing self-catering accommodation, problems do arise and there are times when items stop working/get broken or have been damaged which is not immediately obvious but one of the reasons many guests regularly return to stay in Carnock House is that Clarence Reception staff are ready and willing to do whatever is possible to rectify any particular problem if they can, or alternatively arrange for either myself or professional tradesmen to attend if necessary. Whilst the room folders and notices give this information, on this occasion you chose not to give us this chance.

Since your departure, C202 has not been occupied. I have inspected the curtains both at the window and across the bed area and can find no evidence of food over them. The mattress protectors that are used on beds are washed regularly and maybe this is why you felt they had seen better days. Guests have the choice of bringing their own bed linen or can hire linen and towels direct from the Clarence Hotel.

All accommodation in Carnock House is graded 2* by the Wales Tourist Board following guidelines which have been harmonised across the UK regardless of grading authority. Again, if we had been able to discuss your areas of concern, you could have let me know which EU standards you felt had not been achieved.

I am glad that Tenby itself did not disappoint and that you managed to enjoy the spectacular views from the windows. Pembrokeshire is a wonderful place and it is hoped that on another occasion you find accommodation that is more acceptable and you return to enjoy and explore the area further.

Carolinda Phillips
Proprietor, Carnock House
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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