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All reviews executive room leisure facilities pool and jacuzzi four poster classic room lovely hotel couldn't do enough three course meal evening meal quiet area poster bed tenby town ground floor high standard mini fridge cooked to perfection pleasant stay
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Reviewed 14 September 2018 via mobile

Have just spent 4 days at the excellent heywood spa hotel. From the time that we arrived we were greated with a friendly smile from Mandy at the Reception desk who also carried our case to the bedroom she also arranged several taxis into town which arrived very quickly anything that we needed it was met quickly and efficiently. We had several evening meals in the restaurant which were delicious and Anish was very friendly and excellent in customer service and knew our names when we went for breakfast the next morning from which you had plenty to choose from. While he went for a swim I had several treatments with Katie who I found was very knowledgeable and friendly. I would highly recommend having a treatment while staying at the Heywood.

Stayed: September 2018, travelled as a couple
1  Thank Bevjen456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

My wife and I loved every minute we spent at the haywood spa it's was very relaxing and peaceful. The staff couldn't not Do enough for you so much so we are booking to go again for our anniversary next year

Stayed: August 2018, travelled as a couple
2  Thank Christopher K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018

We had such a wonderful stay, the room / bathroom were spacious, beautifully equipped, many amenities and exceptionally clean. The staff were so helpful and friendly but the highlight was the food in the Brasserie, had both dinner and breakfast which were exemplary, could easily be 5*. Definitely a hotel to remember for any future visits.

  • Stayed: August 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018

We had a fantastic stay with a lovely dinner. The levels of service were very high and the food was splendid. Our room was clean and the staff had made an effort to help us celebrate our wedding anniversary. I would thoroughly recommend this hotel. The owner even made his way around the breakfast service making sure that he chatted with every guest. Real Welsh hospitality! We will be booking again.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank simonwebb84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

All in all we had a good stay, just a couple of things that let us down.
Room not as clean as I would expect from a 4 star hotel - dust in bathroom, marks on bedding, hair in bath.
Sauna out of order for our entire stay.
One member of staff very rude - was ignored completely on check out for several minutes, whilst our taxi was waiting outside. The very nice gentleman from the bar came to assist us as he could see we were rushing.
The food we ordered from the bar made up for the downside of our stay, aswell as the wonderful service from the gentleman on the bar - extremely helpful and always smiling!
Breakfast was also a delight - a lovely lady served us each morning, very tasty breakfast and a good selection.

Stayed: August 2018, travelled as a couple
Thank Jo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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