The hotel staff were very friendly and willing to offer assistance where needed. Hotel was very clean and tidy, however our room was very small. Did remind me of a hotel from the 70s as it looked quite dated.More
- Breakfast included
The hotel staff were very friendly and willing to offer assistance where needed. Hotel was very clean and tidy, however our room was very small. Did remind me of a hotel from the 70s as it looked quite dated.MoreShow less
The problem in answering reviews when there is no clue as to the name of the reviewer is that we are unable to identify the type of accommodation booked - and this obviously has a great bearing on any comments made. In this instance the reviewer states that the bedroom was "very small". Assuming that the accommodation was a Double we have (in ascending size and price) Small Double, Standard Double, Superior Double, Large Double (these are huge and even have a small lounge area!) and a Four Poster Suite. Obviously if you book and pay for Small then it will be smaller than even Standard BUT it must be said that even our Small Double rooms fly through the requirements of both the AA and ETC for our grading as a 4 Star Guest Accommodation accreditation. Additionally one person's "dated" is someone else's "modern" - as is amply demonstrated by reading reviews on any review platform!
However, we hope to see the reviewer again if he/she comes back to our beautiful island but if so then see our Special Offer "Best Buy Package" (centre and towards top of page) - not only will a lower room rate be quoted than if the reservation is via one of the OTA's AND we can then offer a very low ferry fare of the type that is only possible when packaged with an accommodation reservation made direct with The Wight - result - WIN WIN ,
My partner and I were gladly surprised by this place. The breakfast was very tasty, the room was really clean in fact the whole place was spotless. Easy walking distance to the beach and there's a little shop straight opposite which is perfect for nibbles or even something for dinner. The bed was really comfortable wish we could have taken it home with us. i would have given 5 stars however there was a couple of things that stopped me. when we arrived there was another couple checking in so we stood back and was waiting patiently. However, the lady on reception told us to not touch anything and sit down because we were making the place look untidy. Which in turn made us feel uncumfetubul. They don't cook any even dinner so you have to go out. The pool was nice but the jacuzzi a little dangerous as you have to get out to press a button to make it work then when u go to get back in you can't see where the steps r. They really need to do something to make it exactly known where they are as i nearly fell when i was trying to get into it.
The review seems to be from the partner of the gentleman who wrote the review "Calm quiet mostly friendly environment" (see 3 reviews down) and, as such the points that are made therein need no repetition. One point however is that we cannot understand why it was necessary to get out of the Jacuzzi to press the button which increases the water flow from gentle to fast action - most people merely partially stand up, lean over and press the button without getting out. We do however take this opportunity of again repeating our advice to book direct - see our Special Offer "Best Buy Package" (centre and towards top of page) in order to get both the lowest room rate and the great saving on the ferry cost as we can then use a ticket of the type that is only possible when packaged with an accommodation reservation made direct with us at The Wight.
Lovely clean rooms. Great receptionist/ manager kind and caring. Lovely bar and lovely bar staff/ after a harrowing few hours this place was the tonic needed. The swimming pool/ zaccusi / games rooms / great for kids / family..
Rooms lovely / clean and lovely little extras
So pleased that you enjoyed our many amenities and we will pass on to our fantastic staff team your kind comments - particularly to those in Reception. Please come back for another visit and remember to book direct - see our Special Offer "Best Buy Package" (centre and towards top of page) - you will not only get a lower room rate than if you booked through one of the OTA's but we can also then offer a very low ferry fare of the type that is only possible when packaged with an accommodation reservation made direct with The Wight - result - WIN WIN
My wife, myself and two friends recently spent three nights in this establishment. The hotel is a little dated but extremely clean. The facilities at this establishment are very good, a good sized car park, a games room and a reasonable sized swimming pool together with a well stocked bar. Without any doubt the biggest plus of this hotel is the excellent service from all the staff. Nothing is two much trouble. The hotel does not offer evening meals but the breakfast offered is both extremely well cooked and plentiful. The standard rooms are quite small but we stayed in a superior room which was fine. If I had to find a fault it would be the snooker table which played extremely slow and had a substandard white ball but this did not detract from having a lovely time here and I have no hesitation in giving it five stars.
Thank you for your fine comments which are greatly appreciated and have been passed on to our wonderful staff who are the backbone of The Wight. We will have the snooker table checked but this is the first time that anyone (including a month ago two clients who stay with us several times each year and who's main reason for coming is to use the table - indeed they hardly ever venture past the car park except for getting their dinner each evening!) has mentioned any problem. We hope to see you again in the not too distant future, but if so then see our Special Offer "Best Buy Package" (centre and towards top of page) - you will not only get a lower room rate than if you booked through one of the OTA's AND we can then offer a very low ferry fare of the type that is only possible when packaged with an accommodation reservation made direct with The Wight - result - WIN WIN
I have to think carefully about this review
What I liked
- The location - gravel car park in town centre - easily found and quite pretty
- the buildings presentation (outside) looks quite pretty and inviting
- Inside looked quite smart, the restaurant was nice and quite spacious,
- the bar was fantastic
- staff (most) were polite, attentive and helpful
- The breakfast was 5 STAR out of this world gorgeous
- Nice (deep) pool
What I didn't like
- Rude reception staff (told me I made the place look untidy)
- Cold Jacuzzi With foam in it
- Room had a VERY loud bathroom fan, non working bed lamps and we had a sink in it which wouldn't turn off.
- dangerous extension cables as plugs (no plug sockets)
I did enjoy it here, the sauna is small and I couldn't even get changed in the mens changing room. Very clean super comfy bed quiet great sleep
Because of several comments made we are able to deduce the exact bedroom in question and the particular receptionist. From those points our CCTV system has enabled us to review the actual check-in so, in respect of the "rude" receptionist, the following is applicable. The reviewer and his partner arrived almost simultaneously but behind another couple. He was indeed asked to take a seat whilst the receptionist dealt with the first couple but, when she showed them their where their table was for Breakfast the reviewer followed them. Then, when she showed them the vouchers that are available for our guest to receive a discount in several local restaurants he joined them and then, when she started up the stairs to take them to their room he again seemed to be about to follow. At that point she did indeed, in a jocular fashion, say to the extent of s"sit down you'r making the place look untidy - surely better than any more "formal" comment!
In respect of the other comments: a) The Jacuzzi is not cold. It is not a "hot tub" but is for use in conjunction with our heated swimming pool so is set to the recommended 8 degrees centigrade above the pool's 30 degrees (anything more would make the pool feel very cold after 5 minutes in the Jacuzzi! Foam? all that we can think is that somebody had added shampoo to the water - it is quite incredible what some people do! b) Non working bed lamps - possibly he did not use the master switch as they work perfectly. Similarly nothing can be found wrong with the sink taps. c) Dangerous extension cables and no plug sockets - the electric kettle, hairdryer, TV and fan are all hard wired so the 4 socket extension unit (which itself is fixed to the wall) is there purely for charging phones, laptops and similar low power items - so unless a customer brought with him several 3Kw fires (joke! there is absolutely no danger.
We do however note that the guest enjoyed most elements of his stay at The Wight and greatly hope that we will be given the future opportunity of offering accommodation without any of the stated problems. Remember to see our Special Offer "Best Buy Package" (centre and towards top of page) and get a lower room rate than if booked through one of the OTA's- PLUS we can then offer a very low ferry fare of the type that is only possible when packaged with an accommodation reservation made direct with The Wight - a double saving and you get to deal with a real person rather than a computer!
Excellent value for money stay during bitter winter conditions. A very good choice for a value stay away, offering that little extra with the indoor swimming pool, steam room and sauna which really add to the experience. The breakfast was a highlight, with an abundance of delicious food to set you up for the day that was freshly cooked, well presented and served to the table. Welcoming and friendly team who looked after us well, and who were thoughtful and a joy. Spotlessly clean, and would highly recommend. Look forward to another visit, at this well located hotel. Enjoy your stay!
Very pleased to hear that you enjoyed your stay at The Wight and look forward to your next visit to our beautiful island. But before you make your reservation please take our advice and see our Special Offer "Best Buy Package" (centre and towards top of page) - you will not only get a lower room rate than if you booked through one of the OTA's PLUS we can then add a very low ferry fare of the type that is only applicable when packaged with an accommodation reservation made direct with The Wight - result - WIN WIN!