I want to talk about my restaurant "experience"at Ruhe restaurant. We had reserved a table for four, and one of us was a guest from a foreign country. When we got there, it turned out that there were no tables outside (okay, it was a popular Sunday evening and there were really quite a lot of people). It was hot inside, but it survives. Then the prank started with the service, it must have been half an hour when the server found time to take the order, two appetizers and four steaks, plus water, coffee and a glass of wine. The water came quite quickly, the coffee took a while and then .... everything stopped! It took almost an hour or a little more, until after our modest asking, I went to investigate and lo and behold! the first of the two ordered appetizers arrived, together with four plates, ok. And then it took almost another hour! without anyone paying us the slightest attention, for example asking if we wanted more water (it was really hot!) or offering us the opportunity to sit outside, because there were several free tables outside. Finally, again after a bit of aggravation, the main courses were brought to us and also the starter that was not brought, but where to eat it, because the waiter decided to take the plates away! It remained untouched then. the food itself was normal, but the unfortunate glass of wine ordered was probably too much for the place. When we asked for it, everything started over, what we ordered and how much. and when the girl arrived with the wine, she asked about the mocha tip - do you want to try it or are you going to take a risk????!!! Great, everything had lasted 2.5 hours!! and of course there was no desire to experiment with ordering something extra, God knows how long it would have taken. Since we were quite annoyed by the whole evening, I have to admit, yes, the girl at the end of the mocha apologized and made a discount on the bill. But - I really wonder how a restaurant with such a good reputation can afford something like that! In any case - if you can rate the food 4, then the service gets just a 1 and that's a minus too!
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