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21 - 26 of 413 reviews
Reviewed 19 June 2018

We went on a coach trip and this was the hotel that was booked the food though basic it was good the staff were very friendly and it was really clean which I feel is very important Isle of Man is well worth a trip very friendly people

Room Tip: Try and get a front room if you are a light sleeper as the back has the extractor fans start at 6.30 in the morning
  • Stayed: June 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Maureen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

Stayed here for the tt practice week. This hotel is very convenient that's its literally one street up and a 15 min walk to the grand stand. The beds weren't the most comfortable either. They have the same breakfast every day. I only stayed 5 days and I was so tired of it already. The staff was very nice. Wifi is pretty bad. Heard one of the staff members tell someone that it wasn't their fault the wifi didn't work. I kinda beg to differ. I would stay here again since it's such a close walk to the grand stand but hope they update their beds. Also no AC. You get a fan.

Stayed: May 2018, travelled with friends
3  Thank Claudia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2018

We recently stayed at this hotel. We weren't impressed as soon as we walked & hobbled into reception. (10 steps from the promenade pavement - 9 up then 1 down into the hotel)
We were given our room number which was numbered 3**, on the third floor. The lift only took 3 persons, or less if you had your cases aswell. When proceeding up the stairs, on the first landing, there was no mention of rooms higher than the 1**, so finding our room was a nightmare, as it was like a rabbit warren, with corridors going off in all directions.
When we finally found our room, we had climbed 48 steps on rickety old stairs that did not allow people to pass, so if it was busy (like arriving or departing) then it was a slow process.
We asked for a lower room, but was told that they were full, so rooms were available (apparently there was 64 rooms). Finally we were given another room, still on the third floor, with 45 steps to go up & down from. Then this room had two giant stains on the carpet, which they covered up with bath towels
From our room, we had an air-conditioning noise that seemed to be on all day & night, but when we queried it, were told only from 6.00am to 8.00pm
The staff were helpful though.

  • Stayed: May 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Nigel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2018

Stayed there 5 days, staff were great and very helpful. Room service, food all great, would go back again. Well organised, luggage taken to the room while we had evening meal a little late as we had just come off the ferry, staff were up early so we could have a 6.30am breakfast so we could check in for the 8am check in for our returning boat.
suggest making the entrance steps a little more amenable for disabled access with complete grab rails from top to bottom.

  • Stayed: May 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2018 via mobile

Had no idea what to expect really when having to book and pay 10 months out for 1 of last 3 hotel rooms in Douglas for practice week of TT. Reviews were mixed, case of taking what was left! But i needn't have been concerned, this was great! We had a lovely and large corner room, 4 Windows that all opened, comfortable bed, nice bathroom. The staff were mostly East European, very pleasant, friendly and helpful. And were very gracious and nice when having to deal with some downright rude and demanding guests. Why do some people bother to travel, honestly it's embarrassing observing how awful tourists can be. Anyway breakfast was great too. Might not be a 4 star place but it's more than satisfactory, and such a great atmosphere too with the TT stuff going on.

Stayed: May 2018, travelled as a couple
Thank kiwiflora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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