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“A perfect location - a delightful flat”
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Upstairs stylish twin bedroom of Moonlight Apartment, Durham Fully equipped Kitchen in Moonlight Apartment, Durham
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Very good
100 reviews
Upstairs stylish twin bedroom of Moonlight Apartment, Durham
Fully equipped Kitchen in Moonlight Apartment, Durham
Original Artwork in Moonlight Apartment, Durham
Slipper Bath and Shower in Moonlight Apartment, Durham
Rleaxing Living Room in Moonlight Apartment, Durham
Sunshine in Durham!
Feature Spiral Staircase in Moonlight Apartment, Durham
Hydro-Massage Shower in Moonlight Apartment, Durham
Sumptuous Double Bed in Moonlight Apartment, Durham
Stylish Dining Area in Moonlight Apartment, Durham
Historic Street View from Moonlight Apartment, Durham
Upstairs Lounging Area in Moonlight Apartment, Durham
Ultimate 5-sytar relaxation in Moonlight Apartment, Durham
Recline on the Drift Chair in Moonlight Apartment, Durham
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Durham, Durham, England

Reviews from our community

Very good - based on 100 reviews
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Reviews from our community

Traveller tips help you choose the right room.   Room tips (4)
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clark7Shr...
shropshire
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“5 star looks but thats as far as it goes ... !!!”
Reviewed 1 October 2015 for a stay in September 2015
3
people found this review helpful

Stay Sept 17+18th. Booked, based on the location and how great it looked on the website. Also the glowing reviews .... !!!??? Booking process and directions great. Arrived early on the 17th & parked in underground reserved parking space - all good !! Trek to the apartment is OK but there was a rather strange smell in the corridor on the way to the apartment and the state of the carpet could be better ...
Got to apartment where all was explained by the girl who met us. Initial reaction good ... the apartment looked much like it did on the website ... happy days !!!
However on closer inspection, less happy days ...
Living room area : TV in a horrible place above tall fireplace ... that may be personal taste. . Dodgy wiring coming out of side of a wall socket for speakers. Seating while very on trend, actually quite uncomfortable. Carpet needed a hoover. Layer of dust on top of low level wall unit / bookcase...actually wrote 'please clean me' on it.
Kitchen : Basically grimy ... not cleaned well at all ... it just had that sticky feel. Floor filthy !!All crockery seemed stained ... washed them before we would use them. It all felt a bit cheap and nasty. Washing machine as we were advised was a bit dodgy ... we wouldn't have touched it anyway. Nice touch was slab of butter left in fridge ... apparently unable to get bread so there was a pack of crumpets (1 day past their sell by date ...don't bother...really !!!) Also some Lidl nuts and Lidl chocolate ... nice touch & nothing against Lidl ...but it doesn't scream 5 star does it !!!
Upstairs in the eaves... no comment really ...didn't spend any time up there but just a note - watch your fingers don't get trapped on the hand rail ...
Bathroom : Even grimier than the kitchen ... Toilet filthy ...first thing we bought in Durham was actually toilet wipes and bleach !! The sink with the wobbly tap is so stupid it is actually quite funny. The power shower ... OK that was good when you worked out how to use it but still needs a clean !!! I actually found an old razor behind the shower head which looked years old !!!! Used the shower as the bath looked filthy. Used our own towels as the towels supplied didn't look good at all ....
Bedroom : Comfy bed. Elecrically operated curtains ...wow ..If you're the type of person who is impressed by that you will probably give the place 5 stars.
Sleeping ... the large windows and the location near the road don't make for a good nights sleep, even with the secondary glazing. If you are a light sleeper beware !!
View : Well its OK but really not all that ... mainly a main road and a view of the Marriott (we wish we had booked) ... If you crane your neck at one widow you can see the top of the cathedral.
Location : Great ....
Listen ... it probably sounds like we are some sort of OCD suffering nut jobs who just don't recognise and appreciate quality when we see it. Based on the other reviews we began to think it ourselves. But we are quite normal and we know what's clean and and what isn't ...
Durham is lovely !!!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The electric bin in the kitchen
Liked least: The cleanliness
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Oct 2015
Gosh! We certainly failed on the cleaning that time, thanks for letting us know. Sorry about that. We will of course be having a serious conversation with the housekeeping staff.. so thanks for taking the trouble to review. Wobbly tap has been fixed, and wires neatened up. Usually we have non-Lidl sources for provisions, will check what happened there and regarding out-of-date stuff that was inexcusable and won't happen again. Glad you enjoyed Durham and at least some aspects of the apartment!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
maureen R
Glasgow, United Kingdom
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A perfect location - a delightful flat”
Reviewed 12 September 2015 for a stay in September 2015

We really enjoyed our 2-night stay - ideally situated and very cosy and comfortable, we were welcomed by Sharon who was invaluable with advice during our stay as well as showing us round the flat. The weather was even perfect with cloudless blue skies and we could potter from the flat to the coffee shop and back to partake of a small sherry (courtesy of the host) and play with the motion-activated bin!!!! We will definitely stay here again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the location
Liked least: nothing
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aliantalf...
Bury St Edmunds, United Kingdom
Level 4 Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great attention to detail”
Reviewed 4 September 2015 for a stay in September 2015

After reading previous reviews I felt confident that I had made a good choice, I was not disappointed! The attention to detail is excellent and it seems that every eventuality has been catered for! Lovely bathroom, soft towels, delightful toiletries all added to a very comfortable stay. This appartment is in a great location everything is in easy reach and we would definitely consider staying here again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Decoration
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Visiting...
Reading, United Kingdom
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Convenient comfortable accomodation”
Reviewed 17 July 2015 for a stay in June 2015

Great alternative to a hotel in Durham. Very centrally located and well appointed. Friendly welcome received, milk in the fridge and some other nibbles there too.

Will certainly stay again.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tomshires
2 reviews
“:):) best holiday ever EVERYTHING FANTASTIC!! :)”
Reviewed 8 July 2015 for a stay in June 2015

MOONLIGHT APARTMENT ALL THE WAY!! Well what can I say DEFANETLY! go again.. Food was great the rooms was clean n tidy it was nice and chilled n well the staff wat can I say well they was very nice and polite and very very helpful :):) next year can not come quick enough :) :) I recommend this to anyone.... :D

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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