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All reviews kings lodge city centre short walk train station shower cubicle small hotel breakfast included within easy walking distance full english quiet location family room single room stayed one night sunday lunch lovely hotel plenty of parking bed was comfortable
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Reviewed 19 July 2015

Booked the Kingslodge for my husbands birthday had emailed for a room with a view. We were welcomed on arrival and given the room key. Unfortunately the view was of the car park ! I rang reception and was quickly given a choice of 2 lovely rooms. The one we chose was large and beautifully furnished. Apologies were given that no email had been recieved and we wouldn't be charged for the upgrade. We went into the garden and enjoyed a couple of gin & tonics in the tranquil garden. The walk into town is about 10 minutes. After enjoying the sunshine and shopping in beautiful Durham we returned and changed for dinner at Finnbars Restaurant part of the hotel. It is very popular and booking is a must on a weekend if you want to dine here. The food was really excellent I had the pork and it melted in your mouth. After dinner we had y a couple of drinks in the bar we returned to our room for the night. The bed was extremely comfortable. Breakfast was freshly cooked in the morning, not a buffet. Friendly staff and a really lovely place to stay. Would definetly recommend .

Room Tip: Ask for a room overlooking the garden.
  • Stayed: July 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank pauline w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2015

A disappointing stay. After traveling 5 hours from Bristol that day I wanted nothing more than a good nights sleep. This was never going to happen as my tiny single room was above the kitchen area. Even at 11pm there were still loud bangs and noises every few minutes. To top it off outside my window seemed to be the kitchen staff 'smoking area' - going for a smoke seemed to be a half hourly thing so had to endure loud conversations and laugher well in to the night. After closing my window to drown out the noise I turned to the electric fan provided in the room. Much to my delight this failed to work. The room itself was adequate, the single bed was very narrow and very uncomfortable. The ensuite bathroom was adequate again, however dated and small.
The restaurant is pleasant, and the food satisfying if not small portions. All in all, I would stay here again as it is very convenient and close to Durham town centre. I would however request not to be above the kitchen and would hope that from reading this review management will consider moving their staff smoking area away from where guests are paying to sleep.

  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lizzie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2015

We have stayed here twice in the past, largely because of the excellent location and the shortage of reasonably priced alternatives in Durham at peak times, such a university graduations. The rooms are adequate but a little dated and drab. Our big complaint is that the hotel is unmanned after 9 o'clock and when we arrived late our calls to the after-hours number went unanswered. Thus it was impossible to get into the room - even though we had given advance warning of our late arrival. In the end, it took almost 45 minutes to get in and only after help from the restaurant staff. (The restaurant, under separate management, is excellent.) Remarkably something similar happened the next evening - even though we were back before 9. Also, prices were allmost doubled in graduation week. Be warned.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank william U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kingslodgereviews, Manager at The Kingslodge Inn, responded to this reviewResponded 10 July 2015

This was an unfortunate chain of events for this resident. Her booking was made by her daughter who was told that reception closes at 9pm but that there is a telephone number to ring so that late arrivals will be met and welcomed. Her daughter told us her parents would be arriving at 9.30pm to 10.00pm. They actually arrived at 9.00pm and our night manager was down the hotel by 9.15pm. We tell all guests that the front door is locked for security and ask everyone to take their keys with them when they leave the hotel. This resident didn't. They left their key in their room. When housekeeping had finished cleaning the room, it was locked. Therefore when the residents returned to the hotel they found their room locked with the key inside. Again, within 15 minutes the night manager arrived at the hotel to let them into their room. It is true that our prices are raised during graduation week as are all hotels in university towns, but you will find that we are more than competitive. This lady had stayed with us before, so she knew what to expect. Everything, including prices, had been agreed before they arrived.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2015

Super hotel, just off the beaten track but walking distance from the town-away from the traffic and noise.Would stay again if in the area.
Food great and service good. If you don't want to eat in the restaurant they offer bar food.

  • Stayed: June 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank ellen t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2015

We stayed there for a night during a week-end in Durham. The location is excellent: the hotel is only a 10 minutes walk away from the city centre, but far enough that there's no traffic noise. It was very calm, even though there's a pub / restaurant next door and people were out enjoying the sun and warmth.

There is on site parking, even though when we arrived it was quite full. We were very kindly allowed to leave our car there for free after checking out, while we were visiting the city. It was much appreciated!

The room was lovely, comfortable and clean, with a nice bathroom and all the modern appliances you might require. Breakfast was served by the restaurant next door from what I gathered, but the gentleman who booked us in advised us to pay for breakfast as part of our stay there, which turned out much cheaper than buying the breakfast separately. He also recommended several pubs and restaurants for dinner, and was really lovely and helpful.

Overall a very pleasant stay, and we're very likely to stay there again next time we're in the area.

Stayed: June 2015, travelled as a couple
Thank jule955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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