Great hotel with some really lovely staff, arrived early but parked car in on site covered park (£14.00 for 24 hours), and did the electronic check in in the App which gave me an electronic key on my phone, this saved lots of time as at 3pm I received a notification to my honours App that my room was ready and my phone was now my key... no need to visit reception.
The room was great, overlooking the Tyne Bridge, spacious and very clean, only fault was a little broken glass on the floor (hidden under bed) from a previous occupant which must have been missed by the great house keeping, other than that the room really was spotless and had been cleaned thoroughly, large screen TV, kettle, tea and coffee, armchair, well equipped bathroom with bath and shower.
Because of COVID-19 things were a little strange, breakfast wasn't as pleasant as usual, however the food and choice was wonderful.
Location wise this hotel is great, a 10 minute walk from the lovely Quayside and its many bars.
Its obvious that the hotel staff are taking COVID-19 very serious and doing everything they can to make your stay as 'normal as possible, however I can't wait to return after all this is over and enjoy this great hotel without any face mask or restrictions.
Thanks for a wonderful stay.
- Free parking
- Free Internet