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Reviews (614)
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All reviewsgarden roompatio doorswedding receptioncream teabridal suiteduty managergroupon dealglass of proseccofood was amazingnight porterwedding breakfastwedding venuelovely hoteldaughters weddingmr and mrscouldn't do enoughboth nights
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Reviewed 30 July 2017

My husband and I stayed here for one night after a long journey from Norfolk .What an amazing find.From the moment we arrived and greeted by Glen the manager we felt totally relaxed.We were shown to our garden view room and sat outside on the patio drinking wine and taking in the breathtaking views over the hills and the highland cattle.After a delicious meal,we had a really good night's sleep in the comfortable quiet bedroom.Breakfast didn't disappoint either.We left feeling thoroughly refreshed and will definitely return.A big thank you to Glen and all your staff for making our stay so memorable.

Stayed: July 2017
Thank SUSIENORFOLK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this reviewResponded 1 August 2017

Dear Reviewer, Thank you for your wonderful review, we are thrilled you enjoyed your stay with us, and the team effort was appreciated by you and your husband, We look forward to welcoming you to the hotel again in the near future.

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Reviewed 23 July 2017

We needed a place to stay to break up my 800-900 mile journey. This was one of the hotels we stayed in on our way back. We quickly got a reply to my email which I sent prior to my stay, something which many hotels fail to do nowadays. I told them I didn't need a cot but would be bringing our own cot. That was acknowledged at check-in, so they have a good notes system. We were quickly greeted by the staff as we entered the hotel, despite having arrived quite early for many hotels. We were guided to our room by a member of staff and were able to book dinner in the restaurant. The room was fairly modern which is quite good for a very old country house. We wanted to go out and explore so we asked the Manager where there was somewhere to walk nearby. He recommended the Eskrigg nature reserve, so we went out there. (There is nothing much to do in Lockerbie or near the hotel). But the purpose of our stay was a quiet location really and it was something different to stay in a small compact country house with personalised service. We were greeted well to dinner and the manager quickly addressed putting the baby in a suitable non-hazardous location in the restaurant without us prompting or hinting to him. The baby and both of us had a really relaxed meal in the restaurant. The staff were young but really happy and welcoming. The food was like a top restaurant. The meals were delivered very quickly. Wifi was a bit flaky at times. As a Fairmont Platinum customer and Best Western Platinum customer I have very high standards. Whilst this is not really a comparitive hotel to the Fairmont chain, I really respect the different sort of service and hotel this place offered.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Simon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this reviewResponded 24 July 2017

Dear Reviewer, Thank you for your kind review, being a 30 bedroom privately owned hotel, we do try and deliver a more personalised service, which we are all thrilled you enjoyed. Our chef and his team wish to pass on their own personal thanks for the food quality. We hope to welcome you to the hotel again in the near future, if you are passing.

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Reviewed 12 July 2017

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this reviewResponded 14 July 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 26 June 2017 via mobile

I stayed at this hotel over the weekend for my friend's wedding and we had a very professional and warm welcome from the staff. The place was tidy and all our requests were met. The wedding reception was beauitifully decorated by the staff. A special thanks to the manager Glen for his outstanding work as he was multitasking all weekend fixing things, working on reception and making sure we had our drinks topped up. Thank you!

Stayed: June 2017, travelled with family
Thank Yaba A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this reviewResponded 27 June 2017

Dear Reviewer, Thank you for your kind review, it was a pleasure looking after you all throughout the weekend, but as always it is a team effort from all that work behind the scenes to all who work on the front of house, we thank you for taking the time to write your review.

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Reviewed 26 June 2017

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
wrighty147, General Manager at Best Western Dryfesdale Country House Hotel, responded to this reviewResponded 27 June 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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