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“Dated hotel with nice staff ”

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Best Western Buxton Lee Wood Hotel
Ranked #1 of 9 Hotels in Buxton
Certificate of Excellence
Reviewed 17 September 2017 via mobile

We visited Buxton for a day trip and stayed for one night. The hotel is in need of a refurb. Fixtures in our room were old and tired. Faulty Towers came to mind on numerous occasions. If you are considering staying do check with staff if there is a function taking place in the large conservatory. We were not guests at the function taking place yet were given a room looking directly over it. With music continuing until 1am in the morning a good nights sleep was impossible. We did ask staff if we could move rooms but the hotel was full. Ear plugs were also not available which was quite astonishing. Staff did offer us a complimentary drink for the inconvenience but all we wanted was a good nights sleep. Their friendly service was the one saving grace for the hotel.

Stayed: September 2017, travelled as a couple
2  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this reviewResponded 7 October 2017

Thank You so much for taking the time to leave your comments on Trip Advisor.

We are sorry that you were disturbed by music in the hotel, we do try to ensure all our residents are kept away from the music but obviously on this occasion this was not the case. I would like to comment however that all music does finish by 11.45pm at the latest and this is a rule we enforce to all weddings in the hotel.

Thank You for your comments regarding our team, we work very hard to provide the best possible service to all our guests.

Kindest Regards

Rebecca Rose
Operations Manager

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21 - 25 of 1,140 reviews

Reviewed 13 September 2017

Party of six booked in for dinner/b&b.
Accommodation very good with all usual facilities including wi fi.
Food excellent and the staff could not be more efficient or friendly.
Located within easy walking distance from the centre of Buxton and of course an ideal base for exploring the Peak District.For golfers plenty of courses to choose from in the surrounding area.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Garth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this reviewResponded 7 October 2017

Many Thanks for taking the time to leave your comments on Trip Advisor.

We are pleased to see that you enjoyed your stay with us, we welcome a lot of golfers to the hotel as we are so lucky to have so many amazing golf courses right on our door step!

We hope to be able to welcome you back again very soon.

Kindest Regards

Rebecca Rose
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

We have had a special long weekend, made especially memorable by the attentive and friendly staff: dining, housekeeping, front of house. So helpful and the smiles were real. I can't quite work out how they always had time to chat and still get things done. The only niggle was a steak not cooked to perfection and the somewhat limited menu.

Stayed: September 2017
Thank blightynlboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

Excellent hotel in easy (though up a hill!) walking distance from the town centre and railway station. Clean and bright, very helpful staff. Room service menu is the same as the bar food and we recommend the beef and ale pie. Quiet location. Parking can be a bit limited. Will have no hesitation in staying there again.

Room Tip: Room 6 is a roomy junior suite. Huge bed.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank tjsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

Very helpful and friendly staff, clean, tidy, upgraded us as was our wedding anniversary!! Beautiful breakfast, surroundings lovely and near to the centre of Buxton, a short walk!! Easy to get to, value for money!!

Stayed: September 2017, travelled as a couple
Thank emma kennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Buxton Lee Wood Hotel

Address: The Park, Buxton SK17 6TQ, England (Formerly Best Western Lee Wood Hotel)
Region: United Kingdom > England > Derbyshire > Buxton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Buxton
Price Range: €62 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Buxton Lee Wood Hotel 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Lee Wood Hotel is set in its own grounds with mature gardens and is just 200metres from the Buxton Opera House. All 38 rooms are individually furnished and offer all the amenities that you would expect. There is complimentary internet access in all bedrooms and public areas and there is no charge for car parking within the hotel grounds and its vicinity. The hotel offers extensive conference and meeting facilities and is Buxton's leading venue for weddings and other celebrations being able to host from 5 to 225 guests. The Lee Wood is also well known for the quality of its Elements Restaurant which is situated in the conservatory and where an extensive choice of dishes are on offer. We look forward to welcoming you to our country house style hotel. ... more   less 
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Also Known As:
Best Western Buxton Lee Wood Hotel Derbyshire
Buxton Best Western

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