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All reviews lovely hotel car park front of house no lift breakfast room piping hot cooked breakfast beautiful town blue boar couple of nights garden room coach house lovely garden night's sleep breakfast was excellent following morning sunday lunch
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Reviewed 19 October 2018

We went for dinner on a Thursday evening and had a super evening. The food was absolutely fantastic and well worth a five star rating! Staff were very welcoming and friendly. An excellent choice of food on the menu and all very reasonably priced. We enjoyed a glass of the house white wine while we waited for our food. The wine was chilled and a good quality. We both enjoyed starters that were well presented and extremely tasty. Portion size was perfect. Our main meals arrived and were absolutely fantastic. An excellent quality of food that not only looked amazing, tasted superb! It was without doubt one of the best meals we have ever had. We settled back and enjoyed some more wine before being tempted by the sweet menu. Again an excellent choice and we decided on one pudd and two spoons! A fabulous lemon drizzle pudding that would have delighted anyone. Later we asked for the bill and were delighted when the charming waitress informed us that our loyalty card discount had been applied automatically, (they remembered us from our last visit). We were very impressed with the whole evening and will certainly be recommending this place to our friends and family. A HUGE THANK YOU to all the staff from two very satisfied, local customers.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank cherrykhay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

Our annual group walking weekend went to Hay this year and stayed at the Swan for 3 nights earlier this month. The hotel fulfilled everything we needed for a great weekend away. Lovely bedrooms with all amenities. Good bar with real ale and a lovely restaurant with a good selection of starters and mains. Breakfast was excellent and cooked to order. All members of staff were very helpful and provided excellent service for our group throughout our stay. The young manager was very attentive and looked after us extremely well. A great place to stay to explore the Black Mountains and Brecon Beacons.

Date of stay: October 2018
Trip type: Travelled with friends
Thank mocrossley52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded 23 October 2018

Thank you so much for choosing The Swan for your annual get-together. It was a great pleasure hosting your party over those few days. The entire team here will be delighted you enjoyed your visit and hopefully we might get to see you again next year.

Kindest regards,

Adrian Wilson
General Manager

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Reviewed 14 October 2018 via mobile

We went for an early dinner here with our 8 month old and 4 year old the staff were brilliant, very friendly, very attentive and accommodating. There was a great kids menu, great selection of wines and yummy yummy food. Will definitely stay here next time we are in Hey. Thank you very much.

Date of stay: October 2018
Trip type: Travelled with family
Thank Hanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded 23 October 2018

Thank you Hanna for your really kind review. I'm glad you and the little ones enjoyed your visit to The Swan and Hay itself. Hope you see you again soon.

kindest regards,

Adrian Wilson
General Manager

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Reviewed 8 October 2018

My wife and I were in the group mentioned by Stewart in his earlier review and we would wholeheartedly support all his comments. The only thing that we would add is that the friendly, efficient disposition extended to all with whom we came into contact with including the reception and cleaning staff.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Tim M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded 9 October 2018

Thank you Tim for your 5-star review. The whole team will be thrilled you and your party enjoyed your visit so much. It was a pleasure hosting you all and we sincerely hope you return to The Swan very soon.

Kindest regards,

Adrian Wilson
General Manager

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Reviewed 5 October 2018

We booked as a group for a 2 day break in this grade 2 listed building. From the moment we arrived, it was clear that we would be well looked after. The quality of food served was very high, and this was so even for our dinner for all 35 of us in the function suite. Breakfast was cooked to order. Nothing was too much trouble. The restaurant manager, although young, exuded enthusiasm for his job and it was clear that the staff worked well with each other. We were able to enjoy the lovely walled garden. Many of us will return and will certainly recommend it to our friends.

Room tip: The road in the front of the hotel is fairly quiet at night; traffic starts at about 6 am.
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 822stewarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swanathay123, General Manager at The Swan at Hay, responded to this reviewResponded 9 October 2018

Thank you Stewart for taking the time to review your recent stay at The Swan and for posting such positive feedback. It was an absolute pleasure hosting your party and the entire team will be delighted to read your comments. David will be particularly grateful for your kind sentiments. Hopefully we will get the opportunity of welcoming you back soon.

All the best and kindest regards,

Adrian Wilson
General Manager

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