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All reviews visiting legoland legoland package good size two double beds activity pack tea and coffee kids eat free family room lego land plenty of parking buffet style restaurant staff would stay again stayed here for one night car parking hot food following morning
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Reviewed 1 April 2017 via mobile

Myself and my partner recently stayed at this hotel before going on holiday as we managed to get a good deal with overnight stay and parking.

The hotel itself is nice and clean and is ideal for a short stay. The reception staff (although they did book the wrong time for the taxi the following morning) were helpful however the restaurant staff were not and the service received was disappointing.

We went down for tea and we're shown to our table quickly. We weren't advised if we needed to order at the bar or if they waiter would come to us. We waited 30 minutes and still no one came to us to ask us for our order. Other tables by us had a member of staff come and take their order so we assumed we would be approached for our order. Other people came down and we're seated and had their order taken but we were still ignored. It got to about 40 minutes and I approached a member of staff and asked them to take our order to which point they said we had to go to the bar even though we had plainly seen them go to other tables and take orders.

The food itself is nice but over priced for what it is and we had to wait ages for it even though the restaurant wasn't that busy.

Had the service we received in the restaurant have been better this would have made our stay more enjoyable.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank NH17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HISloughWindsor, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded 3 April 2017

Dear Guest,

Thank you for taking the time to share feedback following your recent stay.

My sincere apology for the delay that you mention.

In the meantime, I have messaged you direct in order to gain a further insight into your dining experience and investigate the matter further.

On a more positive point, thank you for noting that the hotel was clean and recommendable.

I look forward to hearing from you in due course.


Kind regards

Richard Jackson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2017 via mobile

We stayed here on Saturday night and my 5 year old boy left his beloved teddy there we are 400 miles away and the lovely staff at the hotel posted him back to us really made our week thank you so much

Date of stay: March 2017
Trip type: Travelled with family
Thank Jdaviid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HISloughWindsor, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded 3 April 2017

Dear Guest,

Thank you for taking the time to write a review and confirm Teddy's safe arrival.

Warm regards from all at the Holiday Inn Slough Windsor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2017 via mobile

Stayed here night before our flight, upgraded to an executive room, which was very nice and comfortable. Check in was easy, our car details taken for parking, taxi booked for morning to airport. Great bathroom, tea and coffee facilities, everything you need. Had meal in restaurant, including free bottle of wine included in offer.
Desk gave us card for taxi service on our return, all went to plan.
Good service would use again.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank jules083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HISloughWindsor, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded 3 April 2017

Dear Guest,

Thank you for taking the time to leave such a positive and informative review, following your recent Park and Fly stay, at the Holiday Inn Slough Windsor.

We hope your trip went well and we look forward to being of service again in the future.

Kind regards

Richard Jackson
General Manager

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Reviewed 27 March 2017 via mobile

Holiday inn and the staff was absolutely amazing. The room was lovely, very clean, comfy beds and the bathroom was finished beautifully. The food was fantastic!! I was so glad I chose the breakfast option, definitely worth it. Room service was great too. The kids room is an added touch which my three (aged 6,3 and 1) loved. It's all about the little added extras that make a stay there really worth while, like if you have forgotten something (sanitary items, shampoo, toothbrush) they will happily give you what you need. Fantastic stay overall, we will definitely stay here again next time we go to
Lego land as it's only a brief 15min drive. Can not recommend this hotel enough.

Date of stay: March 2017
Trip type: Travelled with family
Thank cinderz44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HISloughWindsor, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded 28 March 2017

Dear Cinderz44,
Thank you for writing such a fabulous review. We are so happy that you and the family thoroughly enjoyed your stay, whilst visiting Legoland Windsor.
We look forward to seeing you again and thank you also, for your personal recommendation.
Warm regards

Richard Jackson
General Manager

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Reviewed 25 March 2017 via mobile

Stayed here for a couple of nights while visiting Legoland with the kids. We went to London for a few days before and when we emailed the week before the staff said it was fine to leave the car at the hotel while in London which was really handy. The charge for parking was £5 a night which we thought was really reasonable given the location.
It was only about 5 mins in a taxi to Slough station for the train into London and about 20 mins direct then to Paddington station. Would absolutely recommend the hotel for trips to Legoland too, it was only an 8 min drive to there.
All of the members of staff we came across from reception, bar area, restaurant and cleaners were lovely. We had dinner both nights after Legoland and the food was really nice. The highlight was the pizza which was fantastic and more like what you'd expect in an Italian restaurant. The only slight negative was that there wasn't a coffee machine, the staff asked what you would like and then brought the pot to the table - a lot more aesthetically pleasing but I think when you've got a lot of tired parents there just being able to go up and get another coffee would be handy!
Rooms were really nice and comfortable, the bathroom especially looked like it had just been refurbished.
Would absolutely stay again.

Date of stay: March 2017
Trip type: Travelled with family
Thank mhairi_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-HISloughWindsor, General Manager at Holiday Inn Slough - Windsor, responded to this reviewResponded 28 March 2017

Dear Guest,
Thank you for taking the time to leave such a fantastic and informative review, following your recent family trip to Legoland Windsor.
I was pleased to see that you all had such a great stay. I will be sure to share your feedback with the hotel team.
We look forward to welcoming you again on a future occasion.

Kind regards

Richard Jackson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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