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“Nice food but not that fresh”

The Crooked Chimney
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: Serving the Lemsford community for more than 200 years, the building was originally a farmhouse called Hornbeam Hall. Its use as an inn dates back to 1756 when it was called The Chequers. In 1777 Searanckes Brewery of Hatfield acquired the building which remained as The Chequers until 1968 when it was renamed The Crooked Chimney after its distinctive crooked brick chimney. The Crooked Chimney in Welwyn Garden is a country pub & restaurant oozing rural charm and rustic character. Our picturesque surroundings provide the perfect backdrop for savouring the hearty, seasonal food on our menu, and the carefully nurtured cask ales and fine wines gracing our bar. Book a table and enjoy a spot by our roaring log-fire. Or make the best of the British summertime by eating alfresco in our pretty beer garden.
Reviewed 12 June 2018 via mobile

Microwave mash potato with a more expensive meal option chosen from the chef special. Did enjoy but wouldn't recommend for great food.

Thank Alex D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crooked Chimney, responded to this reviewResponded 14 June 2018

Many thanks for taking the time to review.

Please accept our apologies we did not delight you on this occasion, but we hope to see you again in the near future.

Kind regards

The Crooked Chimney Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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33 - 37 of 704 reviews

Reviewed 1 June 2018 via mobile

Lovely pub but the food was terrible. We both ordered the Kale and Cauliflower salad. It was missing 3 of the ingredients and tasted like sawdust. New Chef needed.

1  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General MANAGER A, General Manager at The Crooked Chimney, responded to this reviewResponded 2 June 2018

Many thanks for taking the time to review us and please accept our apologies we did not delight you on this occasion. Your comments will be fed back to our kitchen team for immediate resolution.

Kind regards

The Crooked Chimney Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

Great looking pub with the crooked chimney .Very warm welcome on arrival .Waitress was courteous and professional .Good menu plenty of choice .We had a starter - main and dessert finished off with coffee .The main meal was hot so was plate good to see food was well presented .We were given plenty of time in between meals and not rushed.
As it was a special birthday to me and a surprise booked by family I'm glad all went well and made my visit a memorable one for all the right reasons. The staff were friendly and made us feel like a valued customer.

    • Value
    • Service
    • Food
Thank Nicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crooked Chimney, responded to this reviewResponded 4 June 2018

Thank you so much for your review and lovely comments.

We're delighted you enjoyed your visit and look forward to seeing you again soon.

Kind regards

The Crooked Chimney Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile

Fantastic pub/restaurant. We went with friends for lunch. Food was delicious ,very friendly staff. Reasonable prices

Thank Agnieszka K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General MANAGER A, General Manager at The Crooked Chimney, responded to this reviewResponded 28 May 2018

Thank you so much for taking the time to review us and for your lovely comments.

We're delighted with your review and look forward to seeing you again soon.

Kind regards

The Crooked Chimney Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018

Visited on Friday 25 May for lunch and were impressed with the quaintness of the
building and the lovely gardens, also the extensive menu offerings. We got ordered
steak sandwiches with triple cooked chips . Unfortunately the steak was very much
on the chewy side, which was a real shame as we had high expectations of the
venue. No meal check was done either, so we had to mark this one down to experience!

    • Value
    • Service
    • Food
1  Thank Andrewfarrrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General MANAGER A, General Manager at The Crooked Chimney, responded to this reviewResponded 28 May 2018

Many thanks for taking the time to review us.

Please accept our apologies we did not delight you on this occasion. Your feedback will ensure we challenge our processes to guarantee that every guests leaves wanting to return.

Kind regards

The Crooked Chimney Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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