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9 - 14 of 676 reviews
Reviewed 18 October 2020 via mobile

I've just left this hotel and it was nothing short of brilliant!

The first thing you expect in every hotel is both friendly and welcoming staff. This hotel delivers!

The room was clean, spacious and blocked out any noise that may have disturbed otherwise.

Ideally located being only a short walk into town.

Was a very pleasant stay, if I end up in the area again I'd definetly stay at this hotel.

Date of stay: October 2020
Trip type: Travelled on business
Thank Kempy536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-rita, General Manager at Best Western The Rose And Crown Colchester, responded to this reviewResponded 19 October 2020

Hi Kempy,

Thanks so much we are trying our best under the current situation.

Looking forward to your next visit.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2020

The Rose&Crown atmospheric ambience made a perfect base for our get together and was brilliantly well prepared for these difficult Covid times, making us feel welcome and safe.
The staff could not have been more friendly or helpful and we thoroughly enjoyed mealtimes. Breakfasts were hearty and delicious and the evening meals were excellent, professionally prepared by a chef who clearly cared what he was cooking and presenting - we chose to eat in each night – Thank You!

Date of stay: September 2020
    • Location
    • Rooms
    • Service
1  Thank lits1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-rita, General Manager at Best Western The Rose And Crown Colchester, responded to this reviewResponded 18 October 2020

Hi Lits,

Thanks for posting a review, we enjoyed serving your small group.

Hopefully we can repeat it soon.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2020

A well prepared hotel for these Covid ruled times.
All staff members were polite, helpful and friendly. Breakfast a little bit chaotic at times but very well prepared and presented.
Would definitely recommend.

Date of stay: October 2020
    • Location
    • Cleanliness
    • Service
Thank Bonzo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-rita, General Manager at Best Western The Rose And Crown Colchester, responded to this reviewResponded 9 October 2020

Thank you Bonzo B for posting a review and for your understanding at the current time.

Looking forward to welcoming you back again soon.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020

My wife and I had a very enjoyable stay which cannot be faulted. The tribute act was brilliant as were the hotel staff. Although these guys were working with a reduced capacity due to COVID-19, they absolutely worked their socks off to make our evening memorable. The food was excellent during the evening and the breakfast was top drawer. Very importantly I have to add that the precautions that were put into place, made us both feel very safe. The service was excellent all round despite being under pressure. Well done to you all; we will be back!

Date of stay: October 2020
    • Location
    • Rooms
    • Service
Thank mickthehammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-rita, General Manager at Best Western The Rose And Crown Colchester, responded to this reviewResponded 5 October 2020

Hi Mickthehammer (love you nick name),

Thank you so much for attending and for posting a review.

See you on the next one.

Stay safe.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2020

booked before lockdown, then came restrictions after restrictions then even more restrictions,but with advise from local council were permitted to open their reception hall with restriction for a three course meal with light entertainment in groups of two four up to six with social distancing, on arrival were meet by hotel staff who informed us what we must and must not do, hands sanatis and taken to our table, staff took our bar request,after a while we began our three course meal all of which was cooked and presented to perfection with no complaints ( apart from no steak knife to cut our steak) then came a tribute artist, the whole evening was very relaxing, complements must go to the chefs Josh, Oliver and Charlie and a big complement to the waiters Sain,Cullam, Sandra Brian,and the bar man Toni, with the best compliment to Rodreko the manager who along with his staff ran the whole evenjng so smoothly and professionaly.

Room tip: have stayed before with no complaints
Date of stay: October 2020
    • Value
    • Rooms
    • Service
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo Santa-rita, General Manager at Best Western The Rose And Crown Colchester, responded to this reviewResponded 5 October 2020

Hi Tony T,

Thanks alot for posting a review.

Looking forward to the next one.

Take care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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