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“Fantastic wedding day”
Review of Hotel du Vin Poole

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Hotel du Vin Poole
Ranked #4 of 13 Hotels in Poole
Certificate of Excellence
Reviewed 5 weeks ago

We held our very intimate wedding reception here last week, i don't even know where to start, absolutely amazing.
On arrival the day before, staff were brilliant, reserving a car space for us to unload all of our suitcases. We were staying just the 1 night before the wedding, so were shown to our room, which was lovely. Very clean, comfortable, loved the bath in the room and shower was lovely. Decor around the whole of the hotel is beautiful. We were allowed to go down to the function room 'starboard' to have a look at the set up and decorate for the next day.
Breakfast was lovely and plentiful.
After our wedding at the Guildhall, we came back to the hotel for our arrival drinks in the courtyard. Lovely Pimms, very refreshing and Waiters extremely attentive. We then made our way to our function room for the evening. All the food was absolutely divine, cooked beautifully, the young waiter (don't remember his name) was brilliant, constantly filling our water up, making sure everything was ok.
I really couldn't fault anything, Thank you so much to Lucy and her team for making our day special. We would definitely love to come back and stay again, on our anniversary maybe, if not sooner :) xx

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank sophieharnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Hotel du Vin Poole, responded to this reviewResponded 4 weeks ago

Dear sophieharnett,

thank you some much for your fantastic review and 5* rating, which is always a moral boost to the team.
It was an absolute pleasure to host your wedding here and please feel free to contact me directly (christian.struckl@hotelduvin.com) to make your next stay here with us as special as the last.

Best regards
Christian
HdV Poole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,187)
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18 - 22 of 1,187 reviews

Reviewed 14 August 2017

Lovely convenient setting, classy hotel, good food and good service.
Friendly guidance to location once sat nav had done its bit.
Helpful and welcoming reception.
Parking not ideal but not a problem
Would definitely use again

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank clivemcminn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Hotel du Vin Poole, responded to this reviewResponded 16 August 2017

Dear clivemcminn,

thank you for your kind comments and great feedback. We are looking forward to welcoming you again soon.

Kind regards
Christian
HdV Poole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Easy to find and a great location with all key areas of the town within walking distance, Friendly and quick check in. Good size comfortable room. We had a small dog with us and found all the staff eo be very accomidating, going the extra mile by providing a water bowel and blanket in the room. They also set up a dinner and breakfast table next to the main dinning room area so we did not need to leave our dog alone in the bedroom at meal times.
We manged to park our car on sitr every day but space is limited.
Check out was quick too. Best of all were the staff, all were very friendy and helpful, nothing was too much trouble.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TouringTilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Hotel du Vin Poole, responded to this reviewResponded 11 August 2017

Dear TouringTilly,

thank you for your kind comments and we are looking forward to welcoming you again soon.

Kind regards
Christian
HdV Poole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Visited for the first time to celebrate a friends retirement. Warm and friendly welcome. Lovely cocktails. Lovely place with a great atmosphere. Top quality food with a lovely menu. Beautiful outside area. Highly recommended.

Stayed: August 2017, travelled with friends
Thank HelenSR2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Hotel du Vin Poole, responded to this reviewResponded 11 August 2017

Dear HelenSR2,

thank you for your great feedback which was a pleasure to forward to the rest of the team.

Kind regards
Christian
HdV Poole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

on recommendation we visited the restaurant with some friends, excellent Sunday menu great choice very good value for money, I would recommend the beef roast amazing accompanied with crispy roast potatoes , we have visited many good restaurants in poole and Bournemouth this now is one of my favourites , the staff are very professional at all times

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank sarahall162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian S, General Manager at Hotel du Vin Poole, responded to this reviewResponded 10 August 2017

Dear sarahall162,

thank you very much for your kind comments and great feedback.

Kind regards
Christian
HdV Poole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Region: United Kingdom > England > Dorset > Poole
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Poole
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
Price Range: €124 - €241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Official Description (provided by the hotel):
Formerly the Mansion House Hotel, situated close to Poole Quay, Hotel du Vin will open in the Summer of 2008 offering 38 bedrooms and suites, trademark bistro, bar and two meeting/dining rooms. ... more   less 
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset

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