When looking for a hotel in Ipswich, the Holiday Inn Ipswich was cheaper than this hotel, however I chose this one as they had king rooms and it looked nicer. This was a mistake.
Upon arrival we checked into our room which we discovered that our bed was not the king bed I had paid for, the staff had pushed 2 single beds together. We didn’t want to complain so we ignored it but trying to get in bed it was utterly impossible to sleep. The man on reception seemed disinterested but moved us to a room with a double bed saying all the kings were full.
Due to the current COVID-19 situation the hotel were understandably not serving breakfast as a buffet, instead you had to fill in a for, and they would bring it to your room. There were not many options for food, disappointing at £10. I ordered cornflakes as it lacked any of the normal hot food (except bacon and sausage baps) and a chocolate muffin. Upon opening the muffin they had sent blueberry instead and it was the same as the mini muffins you can buy in packs of 20 from any supermarket. Did not feel worth paying for at all.
Walls between rooms were very thin, but this did provide us entertainment as the couple next door seemed to be having an argument worthy of a soap opera. But I can see how this lack of peace and quiet could bother most people.
Be warned the rooms have no A/C and the fans provided only produce noise. As per normal holiday inn standard, windows only open 2 inches
Over all the staff in general were nice enough and still pleasant despite how weird everything must be right now, but the hotel was definitely lacking in things
