We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Christmas Break!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Salthouse Harbour Hotel
Ranked #1 of 18 Hotels in Ipswich
Certificate of Excellence
Reviewed 29 December 2012

It was my visit to this hotel staying from 24th Dec - 27th Dec and all I can say... EXCELLENT....the STAFF are superb, so friendly. My room was spotless and the view over the Marina wonderful. I ate all my meals in the hotel and the food was EXCELLENT. Steak, Venison, Monkfish all cooked to perfection. No, I'm not easily pleased in fact I'm over critical when it comes to hotels and eating out but found the Salthouse Harbour ticked all my boxes!! Thank goodness it did as my Christmas would have been ruined........I will be returning asap!

I found this hotel by chance (Hotels for Pets) as I had to take my small dog (£5 per day for pooches) with me and thoroughly enjoyed our walks around the harbour plus only 5mins from the Town Centre. Much regeneration has been carried out in this area with small shops and bistros to add to the enjoyment. Summer months I'm sure must be chaotic in this area so I will be saving the Salthouse for Winter!!

Room Tip: Rooms with view over the Marina.....wonderful
See more room tips
  • Stayed: December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Skippy07Norfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,430)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,087 - 1,091 of 1,430 reviews

Reviewed 28 December 2012

Ok for a £90 room
Unfortunately we had to send both our main courses back
The fillet steak (the most expensive item on the menu) was inedible and full of fat. The replacement was embarrassingly small and not particularly tender either.
The liver was cold and raw. The waitress intimated that this was correct way to serve it!
To add insult to injury a 10% gratuity was added to the bill.
Had to ask twice for a drink and the tables at dinner & breakfast were wobbly!

  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jools1409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2012

This hotel is fabulous! The staff are wonderful. Always pleasant, polite and happy to be working there. In all my travels around the UK I have never come across a hotel of this size where the staff cant do enough for you to make your stay enjoyable. The hotel is in a wonderful location and is completely different from run of the mill chain hotels. The decor and lighting is amazing and the restaurant offers a wide and varied choice to suit all tastes but stays away from the usual "Scampi/chips, Burger/Chips type meals. There are also many bars/restaurants close by in the town, but to honest....why would you need the others? Brilliant! We will definitely be back.

Room Tip: The front facing Salthouse rooms have a brilliant view of the harbour which is right outside the fro...
See more room tips
  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BrianUK17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2012

Stayed here last week for a business meeting, I've previously visited for pleasure. The location is great, love the quirky decorations and can't fault the room, last time we had a room with a copper bath, this time I had a less swish room, but still great. Unfortunately the service at breakfast was really slow. The tables weren't cleared and it took 30 minutes for the food to arrive. When it did come, it was well presented and tasty, but by then I was late for my meeting and couldn't appreciate it. I do hope that this was a temporary problem, because the rest of the stay was very good.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Judie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2012

We were a table of seven pre-booked for late afternoon on 24th November. Very much ooking forward to it as had heard good reports.

Arrived about 15 minutes before the booking to be told to find a seat in the foyer whilst we await our table. We all had to find a seperate seat on seperate tables to have a drink whilst we wait.

The staff came out to take our food order prior to being seated at our table.

Eventually we were shown to our table where our starters were served. Nice flavour and no complaints other then four of us that ordered the same mackeral starter were of completely varying sizes. One hardly had any mackeral at all.

The main courses arrived and that is wheen the disppointment began. Three of us ordered plaice. Beautiful flavour but absolutely stone cold - not even warm in the middle. We were not asked at any point throughout our meal if everything was ok or if we needed anything else.

When the waitress came to collect our plates, we mentioned very politely that the plaice was cold but it was simply shrugged off.

Deserts followed "Hot sticky pudding" - stone cold!! Not even warm!

The bill arrived with a 10% service charge automatically applied. We paid and left quietly. But to be honest I am now kicking myself for paying this service charge that amounted to well over £20, when we had absolutely no service whatsoever!!

Room Tip: Do not use the restaurant. Lots of lovely restaurants in walking distance i.e Arlingtons is excelle...
See more room tips
  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ipswich
1.4 km away
pentahotel Ipswich
pentahotel Ipswich
#7 of 18 in Ipswich
546 reviews
25.7 km away
Swan Hotel & Spa Lavenham
8.5 km away
Hintlesham Hall
Hintlesham Hall
#1 of 1 in Hintlesham
1,058 reviews
Show Prices
Show Prices
Show Prices
37.2 km away
The Angel Hotel
The Angel Hotel
#3 of 10 in Bury St Edmunds
1,262 reviews
14.4 km away
Ufford Park Woodbridge Hotel, Golf & Spa
30 km away
The Mill Hotel
The Mill Hotel
#1 of 2 in Sudbury
1,203 reviews
Show Prices
Show Prices
Show Prices

Been to Salthouse Harbour Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Salthouse Harbour Hotel

Address: 1 Neptune Quay, Ipswich IP4 1AX, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Ipswich
Price Range: €127 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Salthouse Harbour Hotel 4*
Number of rooms: 70
Official Description (provided by the hotel):
This artfully designed boutique Hotel and Restaurant in Suffolk reflects luxury and dazzles in the waterfront of Ipswich's vibrant Harbour quayside at night. The Salthouse Harbour Hotel goes beyond what you expect and exudes its 4 star status in every curious corner, eccentric sofa and unstuffy cushion. The sea-salted brickwork exterior has been restored & rejuvenated into a ship shape contemporary warehouse of rich modern interiors and rooms adorned with vintage furniture, sculptures and eclectic art. Within its comfy chic decor, although the mood is friendly and relaxed, the staff are professionally attentive to your every need. The cuisine is exciting and the popularity of the Salthouse Eaterie fills this delightful waterfront restaurant as soon as the tables are laid. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LateRooms, Hotels.com, Expedia and Travel Republic (UK) so you can book your Salthouse Harbour Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Salthouse Harbour Ipswich
Hotel Salthouse Harbour

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing