I have been staying at Novotel Ipswich during the week since the start of November. The staff are friendly, conscientious and working hard in challenging circumstances.
I always receive a warm welcome and am beginning to feel like the the hotel is a 'home from home'.
Unfortunately concerns I raised with the manager at the beginning of my stay were not handled well at all, suggesting that I could stay at the Premier Inn if I didn't like Novotel.
I continue to stay there because of the excellent service the staff provide.
The newly refurbished rooms are lovely. The only issue I found was the lights in the bathroom around the mirror are way too dazzling and I'd kill for a comfortable chair or sofa instead of the airport lounge 'sofa. chaise long, spare bed' contraption.