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Novotel
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All reviews separate toilet car park cardinal park good size executive room reception staff bed was very comfortable bar area short stay breakfast was excellent stayed for one night sofa waterfront bath hairdryer mirror
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Reviewed 11 May 2017

The rooms were comfortable and spacious if the sofa bed was closed. The showers were excellent but the food was very disappointing. Only one beer on tap. The staff were helpful but limited to assist due to inexperienced and untrained staff in the dinning room.. breakfast was cold every day and then served on cold plates.Good position of the hotel near the the main shops and amenities.

Room tip: Bedrooms very comfortable. Slept well despite the busy road nearby
Date of stay: May 2017
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Sally L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serhanilker, General Manager at Novotel Ipswich Centre Hotel, responded to this reviewResponded 23 May 2017

Many thanks for letting us know your thoughts, and rest assured we will look into this matter. Contact me at any time on 01473 232400 or email me at H0995-GM@accor.com if you’d like to discuss things further.

With kind regards,

Serhan Ilker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile

One of countless Novotels I have stayed in and very pleasant. Lovely staff, both on reception, and in the bar/restaurant.
Only a one night visit but very nice.
Very helpful when I needed to find out an approximate price for a taxi the following morning

Date of stay: May 2017
Trip type: Travelled on business
2  Thank warren l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2017

Stayed here for 1 night for work purposes, very central and easy to find location on the sat nav, walking distance of 5 mins if that to the centre. Hotel is modern in style and very clean. Rooms are a good size and has all the amenities in order to work in your room e.g. plenty of plugs near the desk for plugging in laptop and phone charger. Tea and coffee and 4 bottles of water left free of charge in room. Room Service menu was very small only 5 things on this, however when asking the restaurant if I could order from their restaurant menu and have this delivered to my room they were happy to accommodate this, however I would recommend putting more things on the room service menu - it has 2 curries for example not great. Very small gym but did open at 6am, which was great, however if you had more than 3 people in there it would be a squeeze. Overall the service was friendly and accommodating and I would recommend this hotel

Date of stay: May 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Louise D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serhanilker, General Manager at Novotel Ipswich Centre Hotel, responded to this reviewResponded 23 May 2017

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at Novotel Ipswich.

Kind regards,

Serhan Ilker
General Manager

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Reviewed 5 May 2017

We stayed 2 May for 1 night. When we arrived we got a warm welcome from the lady on reception. She told us about the shops nearby & the restaurants & bars at Quay. She was able to give us further information on Constable Country. We had a great stay.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Philip8758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serhanilker, General Manager at Novotel Ipswich Centre Hotel, responded to this reviewResponded 23 May 2017

Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to Novotel Ipswich very soon.

Kind regards,

Serhan Ilker
General Manager

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Reviewed 2 May 2017 via mobile

The hotel is in good condition. The rooms are clean on check in and of the same standard each day.
The hotel is well located, within easy walking distance with bags from the train station.
The shopping area is close as is a cinema and fast food outlets.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank Liz_Aussie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serhanilker, General Manager at Novotel Ipswich Centre Hotel, responded to this reviewResponded 23 May 2017

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Novotel Ipswich. I hope we can be part of your future travel plans.

Kind regards,

Serhan Ilker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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