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Reviews (561)
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Traveller rating
514
31
9
4
3
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All reviews family suite sea front nothing is too much trouble lovely hosts first class warm welcome top floor sea view short break fantastic stay set you up for the day excellent hotel many thanks cannot fault home from home evening meal the location is perfect
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Reviewed 9 August 2020 via mobile

Stayed friday and Saturday night this is the 2nd time we've stayed both times made to feel so welcome room 6 we stayed in absolutely spotless breakfast beautifully cooked nothing too much trouble for Ian and Tracey will definitely be back

Date of stay: August 2020
Trip type: Travelled as a couple
Thank shelbyp818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAN PALMER, Owner at Hen-Dy, responded to this reviewResponded 10 August 2020

Thanks for the lovely comments Shelbyp818. It was nice to see you back at the Hen-dy, enjoying the clean room and breakfast again.
See you again soon,
Stay safe
Ian & Tracey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2020 via mobile

Fabulous place to stay... welcoming staff who go above and beyond, even washing shirts for us! Marvellous breakfast, immaculate rooms, splendid sea views. Handy location for all amenities. 11 out of 10 from us!!

Date of stay: August 2020
Trip type: Travelled with family
Thank 964liannec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAN PALMER, Owner at Hen-Dy, responded to this reviewResponded 8 August 2020

A big thank you for the '11', it was lovely to meet you and your family and we are happy you had a fabulous stay at the Hen-dy, We will learn to iron for the next time you come aswell.
Stay safe and see you again in the future.
Ian & Tracey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2020

We Booked in for a couple of nights, we stayed in Room 5 with beautiful views over the mountains.
Due to the covid 19 restrictions we had to have our meals served to our room, we had breakfast & also fantastic evening meals.
Ian & Tracy,have always been brilliant & very welcoming on our previous visits, but this time they went above & beyond.
The service & the meals we had were first class, & extra special having them served to our room, nothing was to much trouble for them.
We would highly recommend The Hen-Dy with its splendid views of Llandudno bay, with brilliant owners Ian & Tracy they really do make the hotel a real special Gem.

Date of stay: August 2020
Thank RichardJune5950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAN PALMER, Owner at Hen-Dy, responded to this reviewResponded 4 August 2020

Thanks Mr Magambo, it was a pleasure having you both at the Hen-dy again, we both try to make everyone's experience here how we would want our holidays to be, so it it is lovely to read your comments, especially in these Covid times, they make the job so worth while. Look forward to see you both later in the year and will listen out online for a bit of Dickie in the morning !!!

Stay safe
Ian & Tracey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2020

Fantastic stay once again.Thank you Ian and Tracey for the wonderful hospitality on my birthday weekend.Ian and Tracey always go out of their way to make your stay as comfortable as possible.Due to the Covid situation they provided an evening meal as well as breakfast,which was a relief ,as restaurants etc,can only have seating outside.Execellent room,food and hosts ,would recommend this hotel to everybody wanting to visit Llandudno.

Date of stay: July 2020
    • Value
    • Location
    • Service
Thank Gregory family G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAN PALMER, Owner at Hen-Dy, responded to this reviewResponded 27 July 2020

It was lovely to see the Gregory family again for your birthday weekend and thank you for the 5* review. We are both glad you enjoyed your stay and the food on offer in these strange times . Hopefully next time we see you later in the year the new normal will be a little better.
Stay safe
Ian & Tracey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2020

We came to The Hen-Dy hotel for a couple of nights at a very difficult time (Covid 19)and it was excellent ,the owners Ian and Tracey went out of their way to make our stay comfortable We had evening meal as the Restaurants are closed for dining inside,we had our own private dining room and the food was first class.
I highly recommend this hotel,good price very clean and comfortable and great food.

Room tip: They have a lot of sea view rooms
Date of stay: July 2020
    • Location
    • Sleep Quality
    • Service
Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IAN PALMER, Owner at Hen-Dy, responded to this reviewResponded 26 July 2020

Thanks for the 5* review and recommendation Eric. It was lovely to welcome you and your family to the Hen-dy in these difficult times. We are happy you had an excellent stay with us and enjoyed the food and clean rooms. Hopefully we will see you again in the future when you visit the area.
Stay safe
Ian & Tracey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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