We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (874)
Filter reviews
874 results
Traveller rating
100
293
259
119
103
Traveller type
Time of year
LanguageAll languages
More languages
100
293
259
119
103
Show reviews that mention
All reviews buffet breakfast nice view nice pool deluxe room swimming pool is night market bus stop local food batu feringghi private beach penang jet asia
Filter
Updating list...
2 - 7 of 874 reviews
Reviewed 23 October 2018

nice sea view, quiet floor and privacy, room is clean,
accessibility to town and feringghi is convenience. Walking distance to local food, just opposite the hotel. The front counter is friendly and informative, managed to get us the top floor as per requested.

Room tip: best view, privacy
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank NazMohd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded 25 October 2018

Dear NazMohd,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your review.

It is great to know that you enjoyed the room that comes with excellent view and that the service rendered by front counter staff was up to your expectations.

We hope to welcome you again. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

Its taken me a while to get down and write this review It was difficult to separate the Objective (head) from the Subjective (heart). Check in at a busy reception went well and our room which was a good size on a high floor had excellent sea views. Sadly we had to have maintenance in to make the sliding wardrobe doors safe as one had come off its runners.
For me the downside was breakfast, the restaurant was noisey mainly down to the number of children of different cultures.
I gave up waiting for my eggs to be cooked and in my humble opinion the chefs on duty needed to learn to smile and customer relations.
Car parking was good but became full on weekends and when business meetings where on.
The swimming pool is a good size but there was lots of grit/sand on the pool floor.
The beach is ok and water sports are available, Jet Ski's, sea fishing, bannana rides.
The hotel staff where friendly and helpful. Our room was well maintained by the "chambermaid" he was pleasant, polite and hardworking.
The lifts seemed to have a mind of their own and at times slow to arrive when called.
Apart from noisey children at breakfast and again in my opinion a rather poor selection of food. (Same daily).
Sadly there is a lot of jungle slash and burn to turn jungle into farm land to produce Palm Oil. Some of my pictures show how bad the haze can be. So so sad!!!
I liked this hotel but i doubt i would book it again even though my wife's family live locally.

Date of stay: August 2018
Trip type: Travelled with family
2  Thank Thrush0955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded 13 October 2018

Dear Thrush0955,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your detailed feedback on your recent stay.

First of all, we apologize for the setbacks you faced, especially on the noise in Café and service at the egg counter. Please be assured that your comments on lift, food selection during breakfast and sand on pool floor are well noted and looked into with team for better improvement.

Nevertheless, we are happy to hear that you enjoyed the room with excellent view and service rendered by room maid was up to your expectations.

We genuinely hope you will visit us again. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

Claimed four star hotel with one star hotel service. No lift available from the car park to lobby, when you approached the front desk for check in, they asked you to forward the order confirmation to them and you may not have internet connection to immediate access and it take up a lot of time for check in! The card terminal is not functioning well to accept the card deposit payment.

Date of stay: October 2018
2  Thank cheehangf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded 13 October 2018

Dear chee hang f,

Greetings from Flamingo Hotel by the Beach, Penang!

Thank you for your valued feedback.

We are sorry to learn that your check-in process didn’t go as smoothly as it should be. Please be assured that your comment on the credit card terminal and service are well noted and looked into with team for further improvement.

It is our genuine hope that you will visit us again. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018 via mobile

Decent looking hotel but is in need of basic room maintenance. We were booked into this hotel by our tour package operator.

First room had very little to no A/C. Called front desk three times before anyone responded. Maintenance crew arrived and only suggested we move to another room. We accepted and move to another room.

New room had same issues. Very poor A/C. We had to sleep without clothes and was still sweating in the Malaysian heat in the room.

Also discovered the sink drain was clogged too

Tried a shower and shower head fell off.

I would advise against staying at this hotel. Stay somewhere else with better reviews.

Only giving 2 stars because it is on a decent beach with palm trees. However there are many other choices on the beach to consider.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank Rogelio214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded 9 October 2018

Dear Rogelio214,

Greetings from Flamingo hotel by the Beach, Penang!

We thank you for your feedback. However, we sincerely apologize that you’ve experienced heat in room despite having air-conditioner turned on and bathroom maintenance issue during your stay.

Please be assured that necessary actions are being taken for immediate improvement on these matters.

We hope to welcome you again in the near future. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2018 via mobile

The only good thing is the view. Room is very poor claening and there are insects. Bad smell in the corridor. When I talk to the receptionist, the only thing they can do is change my room and still the case. I'm sorry my English is weak.

الشيء الجيد الوحيد هو الإطلاله . غرفة سيئة للغاية وهناك حشرات. ورائحة سيئة في الممر. عندما أتحدث إلى الاستقبال ، الشيء الوحيد الذي يمكن أن يفعلونه تغير غرفتي ولا يزال القضية.

Date of stay: September 2018
Trip type: Travelled with family
1  Thank mutair373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlamingoPenang, General Manager at Flamingo Hotel by the Beach, Penang, responded to this reviewResponded 9 October 2018

Dear mutair373,

Greetings from Flamingo hotel by the Beach, Penang!

Thank you for sharing your feedback on your recent stay.

We take note on the poor cleaning and insect issue, it will be looked into with my team for further improvement.

It is our genuine hope that you will visit us again. If we can be of further assistance to you, please do not hesitate to contact us at +604 892 7111.

Best Regards,

Ong Hai Leong
General Manager
Flamingo Hotel by the beach Penang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews