We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,458)
Filter reviews
1,458 results
Traveller rating
787
444
155
50
22
Traveller type
Time of year
LanguageAll languages
More languages
787
444
155
50
22
Show reviews that mention
All reviews waffles clock tower evening buffet light dinner afternoon snack make your own office building included in the room price glass door complimentary dinner fish market perfect location last stop harbour view airport bus superior room historic building
Filter
Updating list...
181 - 186 of 1,458 reviews
Reviewed 30 November 2016

This hotel was recommended to us but disappointed when we arrived as given a very small room with twin beds, we pointed out we had booked a double room and were moved to a much better room. It was warm and clean, but the shower room was small and the towels very small and crisp! Breakfast was served from 6.30-9.30. We arrived at 9.25, quite late I know, but by 9.45 it had all been cleared away, we were literally grabbing things as the man was very noisily clearing away. It was totally self service, no one met you to explain what was available or not in our case! Very quiet in the evening, no one in bar, no atmosphere. Our room hadn't been serviced by 1pm either!
The receptionist was very helpful though and lent us her umbrella, thank you.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sleepingbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roza Linn L, Manager at Clarion Collection Hotel Havnekontoret, responded to this reviewResponded 2 December 2016

Dear Sleepingbeauty,

Thank you very much for taking your time writing a review of your stay, we're really appreciating this.

I'm glad that your room was warm and clean and that we you got an umbrella, It can really be needed in a rainy city like Bergen. I'm sorry that we did not succeed to meet your expectacions during your stay here with us.

Hope we'll have the chance to welcome you back in the future to give you a better impression of us!

Zandra
Guest Relations
Clarion Collection Hotel Havnekontoret

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2016

We stayed here two times as part of a Vantage package tour on the Hurtiguten Cruise up the coast of Norway. Both times our room was clean. Rooms have coffee, tea and good amenities including a refrigerator and safe. Breakfast was included and delicious. From 3 pm until 6 pm they have waffles and jams that are to die for. Always available is coffee and tea. Dinner is included and good and filling. For Norway this as a great value. If coming from the States bring along your own liquor as it is really expensive in all of Norway. This venue is a nice walk to the fish market and funicular.

Room Tip: Do not miss the afternoon waffles!
  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Lawrence P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roza Linn L, Manager at Clarion Collection Hotel Havnekontoret, responded to this reviewResponded 2 December 2016

Dear Lawrence,

Thank you very much for your nice review, we're really appreciating you taking your time writing about your stay.

We're glad that you enjoyed your stay here when going on hurtigruten with Vantage. I'm delighted to read that you found our breakfast and evening meal delicious and that the to die for waffles, they are for sure a great sweet treat.

We hope that we'll get the opportunity to welcome you back in the near future!

Zandra
Guest Relations
Clarion Collection Hotel Havnekontoret

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2016

We spent a night here before a cruise. Liked it so much, we booked a night after the cruise. I needed lots of help getting PDF copies of documents and mailing these. June and Amalie were unfailing polite and extremely helpful as I continued to come to the desk for their help. I highly recommend this hotel, expecially if you are cruising out of Bergen because you can walk to the cruise ship docks

  • Stayed: November 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank accallahan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roza Linn L, Manager at Clarion Collection Hotel Havnekontoret, responded to this reviewResponded 2 December 2016

Dear Accallahan,

First of all, thank you very much for taking your time writing us this very nice review of your stay.

I'm delighted to hear that you enjoyed your first stay som much that you decided to stay one more night after your cruise as well. Thank you for your very nice words about our staff, I have forwarded your words to June and Amalie and they where really glad that they could be to your help.

We're all glad that you would recommend Havnekontoret to others and we hope that we'll get the chance to welcome you back to Havnekontoret if you ever visit Bergen again.

Zandra
Guest Relations
Clarion Collection Hotel Havnekontoret

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2016

Stayed 2 nights, staff and room were outstanding. On top of a great breakfast daily you also can have a complimentary light dinner. Good value for money and right in the city centre, we will certainly stay again when we next visit Bergen.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
1  Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roza Linn L, Manager at Clarion Collection Hotel Havnekontoret, responded to this reviewResponded 2 December 2016

Dear Robert,

Thank you very much for your nice review of your stay here with us.

I'm glad you liked the rooms and thank you for your nice words about our staff, they are for sure something special. It's wonderful to read that you certainly want to stay with us again when you'll have the reason to visit Bergen again.

Hope we'll see you soon!

Zandra
Guest Relations
Clarion Collection Hotel Havnekontoret

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2016 via mobile


We stayed for four nights in October
The hotel is located right in the heart of Bergen on the unesco world heritage wharf. This made it walking distance to most attractions, including the mount floyan tram, to take you up the mountain to a spectacular view of the city. And also to the boats that take you on fjord cruises etc. there are also lots of food options with restaurants just outside and supermarkets close by.

The hotel is in an old building, quite large with a big waiting area with couches etc near reception and a fireplace you can sit in front of as well as a dining area to the right as you walk in. Check in was easy enough and our room was cosy but adequate ( we had the cheapest room).

This offered wifi, toiletries of shampoo, conditioner and creme that was replaced daily, heated floor in the bathroom and heated towel rack plus double bed, big tv, little desk, mini bar and storage space to hang clothes.

Breakfast, afternoon tea of waffles and a light buffet dinner were all included in the price of the room. This was a huge plus for us as food in Norway is quite expensive. So we utilised the breakfast and dinner options most nights during our stay. The breakfast offers cereal, eggs, bacon, bread, meats and cheese and fruit. Juice, filter coffee and Tea. The light dinner buffet has hot options that change daily. During our stay there was like meatballs, roast pork and gravy, salmon and chicken curry. This is accompanied usually with boiled potatoes and a range of salads, vegetables and cold meats/cheese and bread. There is also a soup too. So definitely more than enough for dinner as you can go back as many times as you want. There is usually a light dessert option of mousse too. Drinks are not included but you can purchase them (not cheaper than the supermarket outside the hotel).

Another plus is that this hotel is very quiet.

Highly recommend this hotel. Make sure you go up to the tower to take photos of Bergen at sunset. Beautiful view!

If you are taking the bus to the airport, it departs right outside the hotel. Make sure to book on a direct bus otherwise it's a slighter longer ride as you pick up people from the other hotels around Bergen.

Stayed: November 2016, travelled as a couple
4  Thank Mealzybug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roza Linn L, Manager at Clarion Collection Hotel Havnekontoret, responded to this reviewResponded 2 December 2016

Dear Mealzybug,

Thank you very much for your really nice review, we're really appreciating you taking your time writing about your stay here with us.

I'm delighted to read that you really enjoyed your stay here in Bergen and at Hotel Hvanekontoret. As you mention our location is very convenient as it is walking distance to everything. I'm glad that you enjoyed both breakfast and our light evening buffet, as you say it is a good treat.

We're really happy to read that you enjoyed your stay and that you would recommend Havnekontoret to others.

Hope that we'll see you again, welcome back!

Zandra
Guest Relations
Clarion Collection Hotel Havnekontoret

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews