This hotel has well appointed rooms,but is a good 4-5km from the main town and sights.The staff is helpful.Buffet breakfast was good.Very few options around for dining out.The super market is also about 2km awayMore
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Basic small rooms, with hair under the bed...
Gym with lack of service. Several machines didnt work.
Dirty on gym bathroom - a lot of stains in the sink and flies so have probably been like that for some time..
Sauna closed and used as storage...
Breakfast missed fruits and pancakes but the chef didnt want to make any more. Just replied: Empty...
Hi Morten and thank you for your feedback. I am so sorry to hear about your experience at our hotel. This is not the way it should be. I also have heard that our receptionist tried to fix the problem by talking to you and finding a solution :) We take your feedback forward, so we can see through our routine. You are more than welcome to visit us again in the future.
Stayed here for 4 nights and the hotel is quite good. The hotel has a viewing floor at the 21st flr. but unfortunately it was close during our stay . Room is not that big for its price but was ok. We had the view of the Rosenberg football stadium.
What I did not liked is that the room was not that clean when we checked-in. For 4 nights the dust in the room was still there even if they had clean the room.
Hi, kitd1275!
Thank you for your feedback and score. Sadly our viewing floor has been closed for a few days because of renovation.
We have noted the message to our housekeeping department, regarding the dust inside your room.
Welcome back nest time you visit Trondheim.
As a frequent user of Scandic hotels this visit was a disappointment. The rooms are clean and as usual neat and practical. Price is fair.
The food has always been average but this time it was very poor. Fish probable getting old, parboiled rice (uncle Bens sort) prepared without any taste and as the main carbohydrate on the plate. The avocado salsa was about two tablespoonfuls. a merger and poor assemblage for almost 265 NOK. The waiter/ress acknowledged problems with the salmon and rice combination pointing to allergies and leaving out key ingredients in the rice. Also the type of rice! I had the fish with the 2 Tbsp of avocado salsa but not the rice.
previous experience have been better but not super!
The male waiter is polite and cheerful - saving grace for the place.
Thank you for your review and thank you for staying with us :) It is sad to read that you had such experience with our food. I will use your comments to improve our service. Welcome back to Trondheim and to us :)
Best Regards
Modern rooms and hotel. Very basic facilities. Rooms are very small. Barely fits in two bags. Bathroom is modern but very tiny with basic toiletteries.
The saving grace is the staff. Very courteous and helpful. Breakfast is standard and adequate.
Thank you so much for your nice review :) We really appreciate it :)
We hope we will get the possibility to wish you welcome back to us :)
Have a wonderful summer :)
Team Lerkendal
