We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (341)
Filter reviews
341 results
Traveller rating
61
125
98
43
14
Traveller type
Time of year
LanguageAll languages
More languages
61
125
98
43
14
Show reviews that mention
All reviewsshopping centrecomfortable hotelairport stopsbuffet breakfast in the morningone night stayhotel stafffree parkingmidnight sunheavy trafficnice roomtop floororange juiceparking housebreakfast stafflittle priceyhotel breakfastcentral location
Filter
Updating list...
3 - 8 of 341 reviews
Reviewed 28 July 2018 via mobile

We stayed here one night.
The stuff from reception was helpful. But the room was not “quality” or “ grand”. The room was small and basic even if the price was not low. The rooms with bathtub were unfortunately occupied. The bathroom is ok but I saw some hairs that were not ours.
Another thing is that that day were 28 degrease in Narvik so we asked for a fan. I wonder how we would have slept without it. We didn’t have breakfast yet but hopefully will be good.

Stayed: July 2018, travelled as a couple
Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene F, General Manager at Quality Hotel Grand Royal, responded to this reviewResponded 30 July 2018

Hi,
Thank you for your feedback. We appreciate it.
It is sad to hear that you did not like your room. We have both new and old rooms and will start the renovation of the old ones this fall.
I am glad to hear that you liked our staff in the reception and I hope you enjoyed our great breakfast.

Welcome back.

Best Regards,

Marlene Føre Frantzen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

This hotel is about a fifteen-minute walk up a gradual slope from the Narvik Bus Terminal and about a five-minute down a somewhat steeper slope to the Narvik railway station. A shopping center is just across the street. The front desk staff of one got to me as quickly as possible after checking-in the six people ahead of me. The front desk has room for a staff of three.
My room on the fifth floor had an agreeable view and was quiet too. There was a faint stale, unidentifiable smell to the room.
The breakfast buffet was quite good with unusual strength in fresh fruit. The buffet also featured an excellent house-made mueseli.

Room Tip: West rooms view harbor in distance. East rooms view mountain.
  • Stayed: June 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Oliver1646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene F, General Manager at Quality Hotel Grand Royal, responded to this reviewResponded 15 June 2018

Thank you for your feedback, we highly appreciate it.

Hope to see you here again soon.

Have a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018 via mobile

The hotel is ok, room was refurbished and clean. Because it was on the backside, it was quite. The only problem was that the window was not to open completely and the room was very warm. There is no AC what makes the night no really comfortable. During breakfast nobody is there to put away the used dishes (even there were only 5 guests at our time in restaurant). Parking for free in the nearby mall.

Stayed: May 2018, travelled as a couple
Thank Roam631781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene F, Direktør at Quality Hotel Grand Royal, responded to this reviewResponded 13 June 2018

Thank you for your review.
We are happy to hear that you like our rooms.
We always have staff to take care of our guests in the breakfast area.
Don't know why you did'nt meet any of them but we will look into the case to make sure it not happens again.

Have a great day!

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018

Good position (but the town has very little to offer), just a few steps from the train/bus station. Parking is included within a parking house close-by (inside a shopping mall). Breakfast is very complete for any kind of preference!

Stayed: February 2018, travelled as a couple
Thank Antonio_best
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2018 via mobile

Arrived late and experienced good service at arrival. Sadly it was only chips or chocolate to eat at the hotel. The room was ok, but I felt that I expected something more, but I don't know what. The breakfast was ok but it looked like they had little time to prepare the fried eggs.

Stayed: February 2018, travelled on business
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews