I spent "10 nights" and it would have been OK if one of the owners had not been so rude and desrespectful to me by shouting and putting the telephone down and cutting the conversation.... the reason was that they made a mistake and my paid in advanced room (with Booking.com), was occupied by another guest, therefore I had to spend the first night in a different room and when I complaint of course, then this patronizing blond woman was not happy at all with my explanation...they thought that I should be paying € 100 more for staying in a room that I didn't want. I do not look for a good deco or a beautiful view or any luxuries, I want a place where I can sleep and have a shower, then I simply want to spend the rest of the day away and travelling and sightseen...this place is cheap and is in a central location, buffet is OK and you have a friendly welcome by the waitress who is very helpful. They will not change your bedding in 10 nights(a policy that I did not see in writing anywhere), The temperatures in Vienna were above 30 and the bed clothes were smelly after 10 nights. They did clean a bit and changed the towels every day. This is OK for the price but you can do a lot better by booking somewhere else, who needs the hustle and the rudeness and the noise. The hotel is OK but not the way you get treated. If you are a solo traveller and you are planning to stay for a few nights, it could be a nasty experience. Vienna is so beautiful, a shame that it has to be ruined in this way to us tourists and visitors.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and Booking.com so you can book your Pension Mozart reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Pension Mozart Hotel Vienna
- Mozart Hotel Vienna