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“Stress free stay!”
Review of Hotel Ambassador

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Hotel Ambassador
Ranked #170 of 359 Hotels in Vienna
Reviewed 19 July 2015

Whether a business trip or personal I always choose to stay here when i visit Vienna now. This was my second stay and once again the hotel did not disappoint.
There were a couple of issues over my booking but the staff were very friendly and quickly solved the issues. The rooms are classically decortated but still maintinaing a modern comfortable feel.
The breakfast here is excellent with a great selection to choose from for the busy day ahead! The bar staff in the evenings are equally good, they know how to make a proper martini!
I find the staff here very friendly and very willing to help make your stay the best it can be. For us Ennis (I apologise if I have the spelling wrong) was completely fanastic. She goes that extra mile, from restaurant reservations, box office tickets and showing us the best places to go for what we needed! Ennis also helped me with my german! Of course the location here is equally perfect, but I do find this hotel has the right balance of comfort, location and customer care. Until next time!

Room Tip: Themed rooms always worth the extra!
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  • Stayed: June 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Antonia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 23 July 2015

Dear Antonia G,

Thank you for sharing this kind review.

It is our main objective to exceed your expectations and we are thrilled to receive such a fantastic feedback. We will be sure to share your lovely comment with Ines and the entire team.

We value your trust and loyalty in the Ambassador and look forward to welcoming you on your next trip to Vienna, whether it will be for business or leisure.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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113 - 117 of 632 reviews

Reviewed 19 July 2015

Ambassador Hotel is in perfect location near St Stephens Cathedral and huge choice of restaurants and shops. Other tourist sites are within short walking distance. Taxi stand is in front of hotel. Room was spacious and clean. Staff polite and helpful. Would recommend without hesitation.

  • Stayed: July 2015, travelled solo
    • Location
    • Rooms
    • Service
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 22 July 2015

Dear Dan M,

Thank you very much for this fantastic feedback and for pointing out our central location.

We appreciate your recommendation and look forward to seeing you again.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2015

My husband & I stayed here for three nights in June 15 & were very happy. By European standards, the room was very big. Bathroom was quite compact but fine. The hotel itself is lovely, very historic & traditional, staff on reception were courteous & friendly. Great location, right on the main pedestrian shopping rd in the old town. Breakfast was quite expensive so we ate elsewhere which was not a problem.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Bernadette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 22 July 2015

Dear Bernadette C,

We are grateful to hear about your experiences at the Ambassador Hotel Vienna.

The combination of traditional style, modern amenities and an unique location makes the Ambassador the ideal hotel for Vienna visitors. We are happy that you liked these features and thank you for writing a review.

Please do not hesitate to contact us if you plan another trip to Vienna. It would be a pleasure to have you again.

Kind regards

Ambassador Hotel Vienna

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Reviewed 17 July 2015

We recently stayed at this hotel. Location is amazing and fantastic. Shopping area and lot of restaurant is just away from the hotel. Rooms size were good enough but bathrooms and linens are below average . They are short of staff. We can consider this hotel only for location which is excellent.

Stayed: July 2015
Thank goyal385
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 22 July 2015

Dear goyal385,

Thank you for taking the time to review your stay at the Ambassador Hotel Vienna.

We regret that we could not entirely meet your expectations, though we are glad that you liked our central location in the heart of Vienna.

We hope you had a comfortable journey back to India and would be very pleased to welcoming you again in the future.

Kind regards

Ambassador Hotel Vienna

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Reviewed 13 July 2015

Chosen by our travel agent and a very good choice. We were within a short walk of all the grand Palaces and beautiful buildings including the Cathedral of St Stephen. Surrounded by streets of lovely restaurants, shops and galleries and the bus stops for the guided tours - everything was a short walk away. Rooms and bathrooms were spacious and well equipped, we had a small side view balcony. We did not eat in the restaurant but breakfast was widely varied, fresh and plentiful with really good coffee. Music bar was grand and a pleasant place for a pre- dinner drink. The high speed lift was so efficient - despite being busy we never waited for more than a few seconds.

Room Tip: we loved the view to the front over a reasonably quiet square with a fountain.
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  • Stayed: July 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank lorna d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 14 July 2015

Dear Iorna d,

We are happy to hear that you had such a great time at our hotel.

Thank you for writing this wonderful and detailed feedback which gives other travellers an overview of our features.

If your travel plans bring you back to Vienna, it would be a pleasure to welcoming you as our guests again.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ambassador

Address: Kaerntner Strasse 5, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Family Hotel in Vienna
#32 Business Hotel in Vienna
#77 Romantic Hotel in Vienna
#122 Luxury Hotel in Vienna
Price Range: €142 - €404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Official Description (provided by the hotel):
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Reservation Options:
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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