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“Viennese luxury and unforgettable holidays”
Review of Hotel Ambassador

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Hotel Ambassador
Ranked #178 of 359 Hotels in Vienna
Reviewed 18 February 2015

We return to celebrate our silver anniversary of our marriage in Vienna.
The choice to stay Ambassador Hotel was unique because everything was very close.
A very friendly staff upgrade our stay to a fantastic junior suite.
They take care to find tickets for opera etc.
Breakfast was complete with a lot of choices.
We hope to return not only for our gold anniversary but as soon as possible.
Vienna is one of the most beautiful cities of Europe!

Stayed: February 2015, travelled as a couple
1  Thank leon56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 25 February 2015

Dear leon56,

Thank you for celebrating this very special anniversary at the Ambassador Hotel Vienna and writing this wonderful review.

We are glad that you had a memorable time and look forward to having you as our guests again.

Kind regards

Ambassador Hotel Vienna

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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140 - 144 of 638 reviews

Reviewed 30 January 2015

We enjoyed our stay in Ambassador Hotel, it was confortable, very well located, clean, quiet, cozzy, we were on our honeymoon and it was a lovely stay :), everything was close enough, and Viena is an adorable city so its definetly worth it! :)

Room Tip: We stayed at a double classic and we enjoyed our stay :)
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  • Stayed: September 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Melraquilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 2 February 2015

Dear Tamoi96,

Thank you very much for choosing the Ambassador Hotel Vienna to celebrate your wedding anniversary.

We are glad that you and your husband had a memorable stay and could enjoy our beautiful city.

It would be a great pleasure having you as our guests again.

Kind regards

Ambassador Hotel Vienna

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Reviewed 29 January 2015

Fine hotel in the center of Vienna. Good sleep quality and fine breakfast (especially like the fresh beet juice). As for the "why not 5" question: well the hotel does not have a fitness center - which in my book is a downside - and something I really missed. You can bring your running shoes and run on the streets - but no inside fitness.

But if fitness is not on your mandatory list then it is a great choice. Also Medusa (bar/restaurant) is great - highly recommended)

  • Stayed: January 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank THN_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this reviewResponded 2 February 2015

Dear THN_DK,

Thank you for choosing the Ambassador Hotel Vienna and posting a review on TripAdvisor. Your feedback regarding our services is very valuable for us.

Unfortunately, our hotel does not offer a fitness area but we work with a local fitness and wellness center as well as a spa. Both are only a few minutes away from the hotel. Our reception gladly provides further information and issues a reduced voucher.

We sincerely hope you consider the Ambassador Hotel again for your next business trip to Vienna.

Kind regards

Ambassador Hotel Vienna

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Reviewed 30 December 2014

We booked the hotel on line and the interaction on line was prompt and very good. Their responses were clear and friendly.
The room was large and well furnished , overlooking the very busy Kartnerstrasse. A great shopping location.The hotel irself is very central and close to the cultural and historical sites - easy walking almost anywhere you wanted to go. Chritmas Markets were very handy.
Breakfast and retaurant meals were excellent. Staff in these areas were cheery and welcoming, nothing was too much trouble. Unfortunately this attitude did not extend to front of house who seemed aloof, taking little or no interest in our well being or enjoyment at the hotel. The doorman completely ignored us trying to get luggage out of the hotel and into a taxi on a cold, snowy morning.
We had some questions also about the efficiency of the housekeeping staff. They did a basic clean, but no attention to detail.
Prospective guests should also be aware that the lounge and bar area are smoking zones and that the smell of smoke filters almost everywhere.
None the less we loved our time in Vienna. We can recommend The Medusa Retaurant, just outside the front door and to your left. The Tyrolean Haus and the Mozart cafe were great for coffee and cake; and a nreal gem is the Julius Mendl wine bar.

Room Tip: make sure you stipulate non smoking if that is what you want.
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  • Stayed: December 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Gerard1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2014

What a fabulous location, hospitable staff, comfortable room and glorious view! Hotel Ambassador is right in the heart of Old Vienna, flanked on one side by the shops of Kamtner Strasse, the other side facing Neumarket and the beautiful Capuchin Church (and Kaisergruft). We were fortunate to spend the Christmas holidays in this historic and lovely city. Few experiences can compare to hearing the vespers roll across the city from our cozy yet spacious room on Christmas Eve. The staff is friendly, professional and courteous. A stroll to the Opera House or the Hofburg Palace is only 5 or 10 minutes, St Stephen's even less. We have been lucky to stay in some truly memorable places around the world, and the Hotel Ambassador is one of my favorites!

  • Stayed: December 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank FrishPhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ambassador

Address: Kaerntner Strasse 5, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Family Hotel in Vienna
#32 Business Hotel in Vienna
#77 Romantic Hotel in Vienna
#125 Luxury Hotel in Vienna
Price Range: €143 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Official Description (provided by the hotel):
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, Expedia, Stayforlong S.L., Agoda, 5viajes2012 S.L. and HotelQuickly so you can book your Hotel Ambassador reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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