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“Nice rooms in convenient location” 4 of 5 bubbles
Review of NH Wien Belvedere

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NH Wien Belvedere
Ranked #107 of 367 Hotels in Vienna
GreenLeadersGold level
Europe
Level Contributor
160 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Nice rooms in convenient location”
4 of 5 bubbles Reviewed 5 December 2011

Check in & welcome: Friendly and professional, earliest check in time at 3pm is not convenient and too late
Room: Spacious, mattresses could be better, bathroom could be more modern and up to date
Bar: Was closed, should be open in peak season (Christmas time) and for a city center hotel
Location: Convenient, even though we had to take a taxi to every place because of bad weather
Parking: No parking space in hotel available
Breakfast: Did not have breakfast, for 17 EUR per person it is better to go for a brunch to hotels or restaurants nearby
Check out: Smooth and fast

  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mitzideluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandraMerceron, Leiter Front Office at NH Wien Belvedere, responded to this review, 20 January 2012
Dear Guests,

We would like to thank you for choosing the NH Belvedere for your stay in Vienna and for taking the time to share your opinion with us.

We are terribly sorry that you could not get your room before our regular check in time at 3.00 pm. If the rooms are available earlier, we are always glad to give them to our guests whenever possible but unfortunately, sometimes, we do not have the possibility to do so.

We also would like to apologize that our bar was not open during your stay. Due to some technical problems, we had to close it until further notice.

Our breakfast is a continental buffet breakfast that offers many various type of breads, cakes,cereals,marmelade, etc…You also have the possibility to order a small breakfast to your room for 10,00€.

Thank you very much once again for your feedback and also for your positive statements.

We would be very glad to welcome you in our NH Belvedere or in one of our 400 NH hotels worldwide during your next journey!

Best regards
Alexandra Rassl
Deputy Manager
NH Belvedere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,156 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
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vancouver
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 November 2011

I'd have to say it's partly cuz we were so close to Salmbrau & Austria's famous stelze! This hotel was still pretty good. It was super quiet, which I really demand. I had the best sleep I've ever had while travelling in Austria. The room size is fairly large for European standards. I lucked out. But my partner did feel that the Austria Trend next door & the one beside that looked fancier. But they were probably more expensive.

The location is quite good. Just a few minutes walk from the bus stop & S-train station. I would've liked to be even closer to the bus & perhaps it's the route. We often had to change several buses just because the hotel wasn't centered as well. It's also really close to the Belvedere Palace but we never went there.

I didn't like how the internet was only free for the first 30 minutes. I had to use it a lot more in Vienna & I constantly had to go up to the front desk, which was slightly busy to get a ticket. I think paying for internet was too expensive. But the air-conditioning was great & very needed. It had a refridgerator, lots of space for putting things, & the bathroom was good. I didn't try the breakfast as it was expensive, but there are plenty of great places to eat breakfast just a few bus stops & changes away. Also, the laundry price is outrageous. 12 euros per piece. I don't feel that the hotel needs remodeling at all.

Room Tip: Choose a room on a higher floor but I don't think it matters since I think every large hotel in...
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank liquid_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandraMerceron, Leiter Front Office at NH Wien Belvedere, responded to this review, 29 December 2011
Dear Guests,

Thank you very much for your comments about your stay in our NH Belvedere.
We are really glad to read that you enjoyed your stay with us.
Thank you as well for sharing your honest opinion with us as it is the best way for us to improve our services.
We would be very glad to welcome you in our NH Belvedere or in one of our 400 NH hotels worldwide during your next journey!

Best regards

Daniela Reutterer
General Manager
NH Belvedere
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 October 2011

Excellent and inviting. Quiet and safe location. Excellent hospitality. Good value for money.

  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Davi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chalandri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 October 2011

Its very close to the center of Vienna (15 minutes walk) and offers spacy rooms,very good breakfast and kind receptionists. The only cons is that if you arrive early there is policy to get a room around 3pm.

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank leftgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexandraMerceron, Leiter Front Office at NH Wien Belvedere, responded to this review, 15 November 2011
Dear guests,

Thank you very much for taking the time of sharing your impressions about the NH Belvedere with us. We are really glad to read that you enjoyed your room, the breakfast and the kindness of our staff.
Concerning the arrival time, there is indeed a policy that says that check in time is from 3:00 pm. Of course, if the rooms are available earlier, we are always glad to give them to our guests, even if they arrive before 3.00pm but, unfortunately sometimes, it is not possible.
Thank you once again for your positive comments.
We would be really glad to welcome you again either in our NH Belvedere or in one of our 400 NH hotels worldwide.

Best regards
Daniela Reutterer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 September 2011

My husband was in Vienna on a business trip and we stayed in the NH Belvedere for four nights. A four star hotel this is not! Check in was fine and friendly although the reception staff did not volunteer any information regarding the surrounding area or recommend any places to visit or eat at. The room was dull and dark although it was clean and the bed was very comfortable. There was no bar or restaurant - with this in mind I would have expected the hotel to provide tea and coffee making facitlies in the room - this was not the case.
There was nowhere you could sit and read except in the reception area and I was told I couldn't view the gym facilities until the next day!!

On the first night my husband brought some colleagues back to the hotel for coffee after we had been out for dinner. We were told that we couldn't have any as the bar and restaurant were closed - it was 9.30 pm!! There was no explanation as to why it was closed. We had to go to a neighbouring hotel to save face.

On the plus side the hotel is in a good location for sightseeing and the tram stop into the city centre is just along from the hotel. Walking into the city centre takes around 15 minutes.

If we return to Vienna I would not book this hotel - very disappointing!

Tip: We would recommend a visit to Salm Brau which is a bustling beer cellar in a former monastry. It serves good value food food, big portions and great beer (some brewed on the premises). Great atmosphere and excellent bar and waiting staff. Book to avoid disappointment as it is busy all day long. The ribs were excellent!! Situated less than 5 minutes from the hotel.

  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank K8S64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Wien Belvedere

Property: NH Wien Belvedere
Address: Rennweg 12a, Vienna 1030, Austria (Formerly NH Belvedere)
Phone Number:
Region: Austria > Vienna Region > Vienna > Landstraße
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#7 Green Hotel in Vienna
#18 Spa Hotel in Vienna
#78 Luxury Hotel in Vienna
#121 Business Hotel in Vienna
Price Range (Based on Average Rates): €
Hotel Class:4 star — NH Wien Belvedere 4*
Number of rooms: 114
Official Description (provided by the hotel):
NH Wien Belvedere is a four-star hotel located in the heart of Vienna's diplomatic quarter, right next to the must-see Belvedere Palace and beautiful botanical gardens, within easy walking distance of the city center and old Vienna, as well as bars and restaurants. ... more   less 
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Also Known As:
Nh Belvedere Vienna
Nh Belvedere Hotel Vienna

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