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All reviewsone bedroom suitebody washrecommend this hotelairport trainwithin walking distanceunderground stationbreakfast buffetspacious roomstreet noiseside streethotel is locatedthe breakfast arearoom rateinner citystayed here for nightsmain attractionslocation is excellent
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Reviewed 13 July 2015

I stayed with family (total three person) recently,This hotel have only Suites at Room rates. Very comfortable and Big suits and next to Hotel Intercontinental.
Staff were very helpful. Reception is very small but no matter, Breakfast was good.
The hotel is in heart of city. Free wifi.Indian Restaurant just walking of 10 minutes
Fashion street by walking 10 min.

  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank indore_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this reviewResponded 21 July 2015

Thank you for such a kind review!
It is always uplifting for our staff and for our motivation to read such cooments from our guests.
I hope you enjoyed your time in Vienna and will come back to Starlight Suiten someday.

Kind regards

Leila Sarkinovic
Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2015

Staff very helpful. They were always trying to assist us. The room was clean and roomy. We liked having the suite, a bedroom and a separate living room with a sofa, desk, and and small kitchen area. They set-up a roll away bed for our daughter in that area so it was like having 2 bedrooms. It was quiet. The bathroom was large. Ten minute walk to Vienna Opera house. Very close to the Belvedere Palace and close to the train to go to the Schonbrunn Palace.There were cafes and a food store outside the hotel. We did not buy our breakfast there, but it was offered for an additional price.

  • Stayed: July 2015, travelled with family
    • Value
    • Cleanliness
    • Service
Thank sharingRs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this reviewResponded 12 July 2015

It's always a pleasure to read reviews from some satisfied guests.
We hope you also had the opportunity to visit all nice places during your stay? :-)

Thank you for your kind word - I will forward them to our staff.

Kind regards

Leila Sarkinovic
Assistant Manager

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Reviewed 1 July 2015

I stayed several times there and each was perfect. The staff is very friendly and competent, the rooms offer a lot of space and are clean and quiet. The Hotel is located in the center which allow to discover Stephansplatz etc. by walking. I will come back for sure when staying next time in Vienna.

  • Stayed: May 2015, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Joachim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this reviewResponded 12 July 2015

Dear Joachim!

Thank you for such a wonderful review!
It is genuinely uplifting to receive such positive feedback from a loyal guest :-)

We are looking forward to welcome you back again to Starlight Suiten!

Kind regards

Leila Sarkinovic
Assistant Manager

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Reviewed 26 June 2015

I stayed here on a business trip in Vienna recently.
The room was relatively large, if slightly awkwardly set out - the door opens into a small seating area with a mini bar, microwave & sink and TV in it. Beyond that is a small bedroom with (in this case) 2 single beds, a TV and a hanging rail area. Next to the bedroom was a bathroom, again slightly awkwardly laid out, with a sink & mirror at first, then a door into the toilet & bath/shower area.
The bedroom & seating area were not huge and the space they had was restricted in usefulness as the room was on the top floor, under the roof and therefore the space towards the edge of the room was only useful for putting suitcases on the floor.
The presence of a microwave & teabags was sadly for the guests "own tea-making - use the microwave" - no thanks, if I wanted irradiated water I'd move to a nuclear reactor.
Conversely, breakfast buffet in the ground floor was lovely - a good varied selection of continental style foods & friendly staff.
Sadly we didn't make it to the gym while staying here.

Room Tip: 4th (top) floor was quiet but the sloping room on some sides meant limited use of parts of the room.
  • Stayed: June 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank jkpaul-gmail-com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this reviewResponded 12 July 2015

Dear Paul!

Thank you for your honest feedback due to your stay with us.
I am sorry to read that your room was not completely to your liking upon arrival - Felling also sorry because of the misunderstood with the cattle.
We aren't offering water cattles on the rooms, but we are always bringing the upstairs to the Suite, when our guests are asking for it - It's a pitty that we didn't react the same way in your case!

Should you travels bring you back to Vienna someday, it would be a pleasure for us, if you would give us a second chance.

Greetings from the Starlight Suiten Team

Leila Sarkinovic
Assistant Manager

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Reviewed 15 June 2015

I have been to Vienna seven times for business. I usually stay at another hotel but the group I was travelling with was staying here.

I quite enjoyed this hotel. The location is convenient. It is a three minute walk to the Stadtpark subway station and you can walk to Stephansplatz in approx 15 minutes.

Stadtpark itself is quite lovely and there are always children and families playing and hanging out in the park.

The rooms are very large! We had an entirely separate seating area.....all very big.

Breakfast was plentiful and food was fresh. Great service at the front desk as well and very accommodating and helpful in booking local excursions.

I would stay here again.

  • Stayed: May 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank mortyatport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this reviewResponded 17 June 2015

Thank you very much for you feedback!
I have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts.
It was a pleasure for hosting you and we are glad that you enjoyed the location of our hotel and the size of your Suite :-)

You definitely have to come back to our hotel! :-) We are looking forward to welcome you back someday..

Kind regards to Ontario

Leila Sarkinovic - Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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