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Laura C
Torrelodones, Spain
13365
Great location, eclectic del and tiny breakfast room
4.0 of 5 bubblesReviewed 19 Mar 2017
We spent the weekend just walking from the hotel to museums, shops and concerts since location is perfect. Room size was correct with a nice view and decoration was definitely not my style. The breakfast room is so small that we needed to queue every morning. Getting food from the tiny display tables is also uncomfortable
Date of stay: March 2017Trip type: Travelled with friends
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (1,294)
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All reviews breakfast team every afternoon breakfast room danube canal great hotel excellent location small hotel tea coffee central location busy road hop on hop breakfast was excellent within walking distance single room good size city break would highly recommend this hotel
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Reviewed 14 March 2017

We booked and arrived in Vienna at Capricono for 3 nights . My wife was apprehensive as we stopped the car . Manager outside smoking and it seems only 2 floors above Subway Sandwich Shop . We were given a room at the front of the Hotel with a Balcony . 10metres up adjacent to a Busy road . Over looking the river . The area is Gaffitti strewn and roaming Druncks by the River or Canal . We stayed 5 minutes .
Room was clean and modern . But 2 * quality . In the 5 minutes I phoned the Radisson
Blue and moved there immediately . I was obliged to pay the 1st night 160euro .
The Radisson was cheaper , I can not believe how I made this choice in the first place , the reviews must have been made by people who enjoy student accomadation .

Room tip: Don't use this Hotel
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
1  Thank 888,888,888,888,888,888
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda_labschuetz, Internet Guest Relation Manager at Hotel Capricorno, responded to this reviewResponded 15 March 2017

Dear guest,

as already answered detailed per Email, we are sorry that the Hotel Capricorno did not correspond to your expectations and therefore you weren’t happy with your choice.

Regarding the costs: your booking has been made through the reservation system of Booking.com, where the booking and cancellation rules are clearly stated and must be accepted in order to make the reservation. Therefore, the first night has been billed.

We clearly take distance from your statement about other reviewers and thank all guests and travelers who help us to control and optimize our offer with their honest and constructive feedback.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2017

Stayed there the last week of February. Highly recommended. Excellent service, rooms and breakfast. Location is great with quite a number of restaurants outside and public transportation practically across from the hotel. My last night I had to move to hotel Stefanie of the same chain (Schick Hotels Vienna), because I did not have a reservation. Stefanie hotel is located literally 300 meters away after crossing the bridge. Stefanie hotel is equally good. A bit more classy. Room and service impeccable. No problems with internet. When I informed the front desk that I had to leave the hotel at 04:45 to catch a 06:50 flight, the front desk clerk immediately offered to have a breakfast bag prepared and waiting for me when I checked out. You normally do not see this kind of service in hotels. And, indeed, the bag was there with sandwiches, coffee, juice and fruit. Quite impressed. Between the two hotels, I would go for Stefanie. However, do not hesitate to book and stay at Capricorno. What a difference it makes when you have good and professional service in a hotel, airline, restaurant. It makes travel a pleasure.

Room tip: Room in the back do not have a view but are quieter
Date of stay: February 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 60Airbus350
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda_labschuetz, Internet Guest Relation Manager at Hotel Capricorno, responded to this reviewResponded 14 March 2017

Dear 60Airbus350,

We are very happy that you choose our Schick Hotels for your Vienna vacation and thank you for your nice comments.

We are glad that both: the Hotel Capricorno and the Hotel Stefanie team, completely convinced you and made you feel at your ease.

We hope to be again your choice for your next visit and wish you, in the meantime, a nice spring beginning.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017

Had a brilliant stay, would recommend to anyone, the staff at the hotel from 'check in' to 'check out' were amazing, friendly, helpful and very attentive, the rooms were clean, well equipped and very comfortable, breakfast was perfect, tasty and presented extremely well, service was excellent.

Room tip: All rooms are good for different reasons
Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mark G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda_labschuetz, Internet Guest Relation Manager at Hotel Capricorno, responded to this reviewResponded 14 March 2017

Dear Mark2010186298,

We are delighted to read about your impressions and thank you very much for your nice compliments. With pleasure we already passed your compliments to our entire team.

We would be happy to welcome you back in future and wish you, in the meantime, a nice spring beginning.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2017 via mobile

Location
Great for U-bahn from Wien Mitte (which is where the CAT train comes in from airport) & for U-bahn to Schonnbrunn. Less than 10 minutes walk from Stephansplatz, less than 20-25 min walk from everywhere else you need to visit.
Room
Good size, clean & we had a balcony.
Mattresses very firm - bit of a downfall of the hotel. My boyfriend can sleep on anything & even he said they were too hard.
Wifi - really good throughout hotel & even a tablet in our room with stuff on to use- places to visit, maps, hotel information etc etc - very nice touch.
Other downfall was during the day (from about 8am-6pm) there was lots of banging noises from upstairs - like someone putting together furniture which was very annoying.
Breakfast
Great - breads, meats, cheeses, cereal, yogurt, fruit, pastries, cake, juices. Hot drinks & boiled/scrambled eggs or fried eggs with bacon made to order. We ate so much we didn't eat til mid afternoon!
Free tea/coffee & cake between 3 & 6. Lots of tea choices & yummy cake/pastries- all included in the price and great to tide you over til dinner-we'll miss those.
Staff
Attentive when I asked for a softer pillow & tea/coffee for the room & they gave us lots of maps when we got there.
I'm picky with hotels & even with hard mattresses I'd recommend this hotel.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank Anon1100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda_labschuetz, Internet Guest Relation Manager at Hotel Capricorno, responded to this reviewResponded 14 March 2017

Dear Anon1100,

thank you very much for your detailed review and your pictures, informing us on your experience and giving us the chance to control and optimize our offer.

We just shortly changed some mattresses and already passed your remark, in order to control the strength selected. Thank you for your important information.

We are happy that you still enjoyed a nice stay and we appreciate your recommendation to further travellers. Wishing you a nice spring beginning, we remain,

with best regards

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Reviewed 1 March 2017

My husband and I stayed at the Capricorno for 3 nights at the end of February and had a wonderful time! This is an excellent hotel in an excellent location. The staff are all so pleasant and smiley with nothing being too much trouble. The rooms are beautifully decorated as are all areas of the hotel. Breakfast is excellent with eggs being cooked to order. We were only a few minutes from where the airport bus drops you at Schwedenplatz and within easy walking distance to all the beautiful Vienna sights. The hop on hop off tour bus stop is also on Schwedenplatz. We want to thank everyone at the Capricorno for our wonderful stay. We will certainly recommend this hotel to friends and family and we will be back!

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Maureen5583
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda_labschuetz, Internet Guest Relation Manager at Hotel Capricorno, responded to this reviewResponded 7 March 2017

Dear Maureen5583,

We are delighted to learn about your experience and are very pleased that you and your husband had a wonderful time in Vienna.

With pleasure we already passed your nice comments to the entire team and thank you for recommending us to friends and family.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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