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“Hotel Vienna Danube Disappointment”

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Hilton Vienna Danube Waterfront
Ranked #60 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersPlatinum level
Houston Texas
Level 4 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Hotel Vienna Danube Disappointment”
Reviewed 21 January 2012

First let me say that the Hotel Vienna Danube is a Hilton property and as such is a very nice modern hotel.
We booked this hotel for the last night of our Austria - Germany vacation because we were flying home the next morning. When we saw the advertisement for a "Special Rate" we were sold.

Here's the problem:
Hotel Vienna Danube is NOWHERE NEAR the city center and not close to the airport either!
It is a very nicely appointed hotel in the middle of nowhere!
We caught a cab from the airport and the fare was over 40 Euros!
We had wanted to spend one last night in downtown Vienna but the thought of spending that much or more just to get to the city center dashed that hope.
Fortunately, our cab driver told us just before dropping us off that if we wanted to go to the city center we should take the subway and even showed us where the station was, only a few blocks from the hotel. Subway cost 4 Euro round trip as I recall.

When we left for the airport in the morning we thought we were within a few minutes drive.
WRONG!
The cab ride was 35 minutes and cost us 25 Euro.
But wait there's more!
There is a surcharge for all cabs in Vienna that go to the airport of 22 Euro.
The surcharge is written on a card that can be viewed from the back seat of the cab and is for "The return trip of the cab back to the city".
25 + 22 = 47 Euro for a cab ride from Hotel Vienna Danube! Ouch!

Again, the hotel itself is very very nice and the deal we got was 90 Euro for the night.
They charge an additional 35 Euro if you want a river view.
It was not the hotel so much that disappointed us, but the location.
Bad location if you're looking to get to the city center or the airport.

  • Stayed December 2011, travelled as a couple
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Helpful?
4 Thank Hipspanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sreiter, Manager at Hilton Vienna Danube Waterfront, responded to this review, 15 March 2012
Dear “Hipspanic”,
thank you very much for having taken the time to write a few sentences about your impressions.
I am glad to read that you enjoyed the new Hilton Vienna Danube. At the same time I deeply regret, that you had such a negative experience with the cab.
With kind regards,
Stephan Reiter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Thessaloniki Greece
Level 5 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 January 2012

i visitied this hotel in January of 2010 it is a great hotel across the Danube and near to a metro station (500m) was very convenient. The panoramic view of Danube river during breakfast was worth it.
Room dimensions were good the stuff was helpfully.

  • Stayed February 2011, travelled with friends
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1 Thank Nikos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level 6 Contributor
104 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 January 2012

Fantastic hotel with a great view on Danube and UNO city. Rooms are large and new refurbished in 2011 - since that I always feel impressed by the hotel. You should ensure to get rooms with Danube view. This side is quiet (except one or two boats passing by in the morning) with nice views. The other side could get noisy because of trains and cars passing by. If you choose executive floor, the executive lounge has great view over the rooftops of the city. Great location for jogging, to the center you walk for 10 min to metro and take U2 to the city - takes just few minutes. I choose this hotel regularly on my stays in Vienna.

  • Stayed January 2012
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Helpful?
2 Thank x_____Honza_____x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Far North Coast, NSW
Level 6 Contributor
230 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 19 January 2012

We thoroughly enjoyed our stay at the Hilton Danube. Our room had a beautiful outlook and was also quite spacious. We enjoyed our breakfasts and also a buffet dinner in the dining room. Great variety of food was provided. Staff were very friendly throughout. We also enjoyed a spa in the giant spa bath in the Recreation room. Wonderful!

  • Stayed January 2012, travelled as a couple
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2 Thank 4evaLuv-Holidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pennsylvania
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 January 2012

Overall the hotel is very nice. The staff was very professional, and the restaurant was quite good. The rooms were contemporary and large. They were happy to hold my luggage when I checked out at 8:30 and didn't return for pickup until 6pm. My major issue was the distance to the city center. While it was only a short ride on the U-bahn, it was a little too far out of the way for me. If you are going to city center take the U2. You will have to change to another line at Praterstein if you want to go to the castle. The bahn is easy to use and quite safe, but there isn't much happening I this area day or night. The hotel was nice enough to stay in again, but I would take my chances down town for the same price per night.

  • Stayed January 2012
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Helpful?
3 Thank clby1knobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Vienna Danube Waterfront

Property: Hilton Vienna Danube Waterfront
Address: Handelskai 269, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vienna
#21 Business Hotel in Vienna
#39 Family Hotel in Vienna
#45 Luxury Hotel in Vienna
#47 Romantic Hotel in Vienna
Price Range (Based on Average Rates): €
Hotel Class:4.5 star — Hilton Vienna Danube Waterfront 4.5*
Number of rooms: 367
Official Description (provided by the hotel):
Light and airy - this is the atmosphere of the Danube, and the inspiration behind the unique design and ambience of the newly restyled Hilton Vienna Danube Waterfront. Take pleasure in the fresh, modern look of this uniquely located hotel, the perfect setting for your next special event. During the day, take in the stunning views from our meeting rooms that inspire visionary business deals. At night, the inviting terrace of our Waterfront Kitchen beckons diners to relax and savour delicious cuisine near the gentle waves of the river. Everything is easily accessible from our hotel. St. Stephen's Square is just a 10-minute ride away by underground and just as close are UNO-City, Austria Center and the Prater, Vienna's most extensive park and recreational area. Even the Messe Wien Exhibition Center is just a short walk away. After a busy day, relax in our stylish and spacious guest rooms, the largest in Vienna. Make the most of our welcome amenities and the high level of service for which we are known. ... more   less 
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Also Known As:
Hilton Vienna Danube Hotel Vienna
Vienna Hilton

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