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All reviews great location rubber duck privilege room central location walking distance airport bus free mini bar rooms are small st stephens cathedral street noise u bahn tourist attractions minute walk the hotel is clean public transport buffet breakfast old city
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Reviewed 5 April 2018 via mobile

Stayed here Easter 2018 and found the hotel ticked all the 4* chain hotel boxes in terms of service and facilities. Our room had a nice view of the rear of the Anker clock.

The location of the hotel is its greatest asset with most of the main tourist attractions accessible on foot. There are also lots of bars and restaurants in the immediate vicinity.

We didn't eat at the hotel but thought breakfast at 16 euros was a little steep and there are a lot of cheaper options nearby.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank ANDY-OAFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this reviewResponded 6 April 2018

Dear Mercure Guest!
Thank you for having taken your time to review your recent stay at Mercure Wien Zentrum.
We are glad to read you had an overall pleasant stay and you especially enjoyed our great city center location within walking distance of many popular Vienna attractions.

You certainly have enjoyed most of our facilities, we do hope you will be able to return to us in the near future.

We look forward to welcoming you again.

Kind regards

Kerstin Allabauer
Front Office Assistant Manager

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Reviewed 31 March 2018 via mobile

We stayed here at the beginning of March staff were really polite and friendly. Rooms were of a very clean standard and all mod cons. Hotel is in a good location close to the metro station - so easy to get around the city and all the main tourist attractions. Would highly recommend this hotel.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank coldan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this reviewResponded 5 April 2018

Dear Mercure Guest!
Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna.
It was such a pleasure having you with us and we are pleased to learn that you enjoyed your stay so much and the team were able to make you feel welcome, from arrival to departure.

Thank you for you recommendation to other travelers. We appreciate it!

Do not hesitate to contact us directly for your next booking.

Kind regards

Kerstin Allabauer
Front Office Assistant Manager

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Reviewed 31 March 2018 via mobile

We found at the hotel the most friendly and polite stuff.
The location was excellent for us. Walking distance to everyware.
The room was very clean, breakfast with great selection (although the area a bit small). Next time we will choose again that hotel.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Ori_R_Ori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this reviewResponded 5 April 2018

Dear Mercure Guest!
A big thank you for your nice feedback regarding your recent stay at Mercure Wien Zentrum.
What a pleasure to know you were thrilled from the kind guest service of our hotel staff. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours.
We are so glad that you had such a lovely time at the hotel and felt well taken care of.

Hearing a guest plans to return is the best compliment we can receive.

Warm regards

Kerstin Allabauer
Front Office Assistant Manager

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Reviewed 24 March 2018

First impressions count, and the friendly and efficient check-in process set things up for a great two-night stay.

Nothing was a problem with helpful responses to my requests for iron and so on. A big bottle of free water was a welcome surprise in the room too. Cleanliness and quietness were first-class, and the location is excellent. Breakfast selection was good, and I had one room-service meal which was really tasty, and delivered quickly.

Sometimes long waits for the elevator (there are only two of them), but a small gripe as overall this was a terrific hotel and one I would happily book again.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Jay E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this reviewResponded 25 March 2018

Dear Mercure Guest!
Thank you for this amazing feedback regarding your recent stay with us at Mercure Wien Zentrum.
We are thrilled that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed the free amenities in your clean room, the great city center location and our rich breakfast buffet.

Hearing a guest plans to return is the best compliment we can receive, we already looking forward to your next visit.

Warm regards

Kerstin Allabauer
Front Office Assistant Manager

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Reviewed 23 March 2018 via mobile

Me and my partner stayed at this hotel for 1 night. We stayed in a Standard Double Room which was very nice, comfortable and clean. Staff at reception were also lovely and very welcoming.

Location is great if you would like to be within good walking distance to sightseeing like St. Stephen's Cathedral and Hofburg Palace. Also good location for shopping!

Date of stay: March 2018
Trip type: Travelled as a couple
Thank travelwithchels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this reviewResponded 25 March 2018

Dear Mercure Guest!
Thank you for having taken your time to review your recent time at Mercure Wien Zentrum.
We are glad you had a pleasant stay with us and you especially enjoyed your cozy room and the kindness of our hotel staff.
You are right, if you want to explore the city center there is no better starting point than our hotel.

We appreciate your feedback and look forward to your future visits!

Kind regards from Vienna

Kerstin Allabauer
Front Office Assistant Manager

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