Spent two nights here before Xmas. Excellent location. Service good throughout - helpful staff at reception (changed our room to a quieter one, made good recommendations for places for dinner). Room was comfortable and spacious. Not high luxury but had everything we needed except coffee making facilities. Beds comfy lovely duvets. Bathroom had been renovated and was very nice. Breakfast (included in price) was plentiful and a good variety (good idea to have at hotel as not many cafes in immediate vicinity). They might invest in a second coffee machine as there was always a queue. Again, staff smiley, attentive and helpful. My only issue was noise which carries around the corridors on the bedroom floors. Lots of bangs and crashes and you can hear everyone coming and going. Also walls between bedrooms paper thin so again you can hear a lot. But overall good.
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