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Reviews (786)
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All reviewsgreat locationexecutive roomshopping streetpedestrian areanice hotelfew metersper nightopera housean upgradehotel breakfasttourist attractionsnice breakfastthe air conditioningyogurtwalking distanceon footthe heart of the city
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54 - 59 of 786 reviews
Reviewed 10 August 2017

Lovely hotel, great location if you want to be in the middle of the city. It's busy! Clean, pretty facility, helpful friendly staff (especially Markus). Bed was very comfortable, the pillows however were a bit flat and lumpy.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

We recently stayed 5 nights at this great hotel. The location is excellent, about a 10 minute walk from the airport train; 5 minutes to St. Stephens Church, 10 to the opera house, and within walking distance of most major attractions and pededestrian high end shopping. The breakfasts were plentiful and delicious. The staff very helpful, especially Marcus at the desk. The accomodations comfortable and up to date, and the cost reasonable. This hotel is a great place to stay in Vienna.

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank JoelBx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2017

We stayed in executive rooms with excess to executive longe. The room was big and nice , but the lounge is absolutely useless (always poor snacks and unnesessary drinks that you can have in your room). Don't overpay for the stay. The hotel itself is OK with perfect location , close to everything!
BREAKFAST! it's terrible, always lack of evething (drinks, sweets, snacks), service is terrible too, waiters are very slow, they don't clean tables after guests so you can see lot's of tables with dirty plates when you are looking for a new one to have breakfast. The staff in absolutely disorganized and need to have a good manager. So I can say that in general my mark to the hotel is 3 from 5, It's a good 3 star hotel, but not 4.....

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Alla A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Assistant_Manager_01, Leiter Gästebetreuung at Austria Trend Hotel Europa Wien, responded to this reviewResponded 16 August 2017

Dear guest,

first of all I kindly like to thank you for taking your time to rate us on tripadvisor.

I am very sorry that we could not fulfill your expectations and did not meet your taste with the offer in our Executive Lounge. Our offer includes soft drinks, coffee, tea and small snacks for a small break between.

Please rest assured that fast and friendly service during breakfast is very important to us. I would like to apologize politely if we could not always succeed at the peak times.

I am looking forward to welcoming you back during your next trip to Vienna to may convince you with our great service and quality.

with kind regards
Martina Fischelmayer, Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017

After a long journey on a river boat up the Danube shareing a cabin and a 2.6inch bed to sleep on this room in the hotel was fabulous. 3.6inch of bed. No foam. No billowing pillows comfy ones you could sink into. Everything worked it was clean and bright with a great breakfast and a huge choice for us. We had no choice on the river boat and the breakfast was hurried crowded and not very comprehensive. The Hotel is central on the flat and one could walk anywhere from it. The reception staff were charming and helpful speaking good English spoken plus lifts that worked

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank gjpwiddison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

Stayed here for 3 nights with a group of friends. Opted for an upgrade and was really pleased to see how large the rooms were. We also looked over the quaint square. Certainly not noisy at night. Great central location, able to walk to a lot of tourist attractions from here.Very clean and friendly staff, especially the guy who was on reception in the evening, such a laugh, especially when he spoke Scottish.

Got free access to lounge where you have a choice of beverages, fruit juices and breakfast snacks. Nice area but not cleaned often enough and food not replenished as often as I would expect. That was the only downside for this hotel and I would certainly go back.

Stayed: June 2017, travelled with friends
1  Thank HelenMc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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